ATI TECHNICAL SUPPORT NUMBERS: (For Troubleshooting existing product and for product repair - RMAs) 1-800-4ATITEK (1-800-428-4835) BBS: 1-206-483-7979 COMPUSERVE: "GO ALLIED" FTP: ftp://ftp.alliedtelesyn.com WEB site: http://www.alliedtelesyn.com SALES: (For Pre-Sales and Configuration Technical info) 1-800-424-4284/5012 For checking RMA status and shipping info: FAX: 408-523-5395 Shipping Address: Allied Telesyn International 950 KIFER RD SUNNYVALE, CA 94086