Top 10 Questions - Laser DOS


Q: In WordPerfect, I cannot pull from the envelope feeder or second tray?

A: The printer sheet feeder is not set up properly.  The sheet
feeder can be chosen by :

  1.Choose sheetfeeder   sh-F7 - Select Printer - Edit - Sheet Feeder

  2. Set up forms   sh-F8  -  Page  -  Paper Size  - Edit formtype - Location



Q: In WordPerfect, I am not getting the correct fonts when I print.  
I have already selected these fonts under sh-Ft  -  Select Printer  -  Edit -  
Cartridge Fonts and they aren't working.

A: The fonts listed under this section, both under Cartridge and
Soft Fonts should only be chosen if you own the named font cartridge or soft 
font package and have it installed on the printer or on your computer to be 
downloaded. If the font is not available, the printer will substitute another 
font or display a font error.



Q: After installing the Lotus driver from the printer toolkit, the printer is 
still not listed as a choice in the Install program.

A: After the initial install is run and the driver files are copied into the 
Lotus directory, the 4029LOAD.BAT or INSTDRV.BAT (depending on which driver 
you're using) needs to be run from the Lotus directory to finish the 
installation. This will add the printers as choices in the Lotus install 
program.



Q: How can PPDS Migration Tool mode be enabled on an Optra printer ?

A: There are two ways to do this, depending on your printer code
level.

	1.  Some versions of Optra code will allow you to enable PPDS
	    mode from the printer panel by powering the printer on with 
	    the Third and Fourth unmarked buttons depressed.

	2. PPDS can also be enabled by using a PJL (Printer Job Language) 
	   command \027%-12345X@PJL DEFAULT LPPDS=ON\010 where the \027 
	   refers to the ESCape character (ascii 27) and the \010 refers to 
	   a line feed (ascii 10).  The carriage return MUST follow the
	   sequence.



Q: When printing, all I get is a bunch of hieroglyphics or words like 
STATUSDICT, ADOBE, etc.

A: This is a driver mismatch problem.  Make sure the printer driver emulation
corresponds to the printer emulation mode, ie using an HP Series II driver 
for PCL4 mode.  Check your printer Quick Reference for checking the operating 
mode on the printer.



Q: When trying to use the printer toolkit, I get the message that SHARE is 
running and drivers cannot be updated.   How can I install drivers?

A1: The easiest way would be to rename SHARE.EXE.  SHARE is going to be 
referenced in your CONFIG.SYS or AUTOEXEC.BAT file or it may be in your 
C:\ directory and is being run automatically.  If this is the case, rename
SHARE.EXE by the command REN SHARE.EXE SHARE.BAK reboot your computer and run 
the toolkit, then fix share by the commnad REN SHARE.BAK SHARE.EXE and reboot 
again .

A2: Another way is to install the needed drivers manually.  The newer 
toolkits have a file called UNPCKDRV on the driver disks.  Run the program to 
unpack the drivers.  There will be a README.1ST file with installation information.
Older toolkits have a file called PKUNZJR on the driver disks. To use this 
you will need to make a temporary directory for each driver (ie MD C:\TMPDRV) 
and you will need to know the filename containing the driver from the driver 
disk (most are a little intuitive) and then run the program from the driver
disk by "PKUNZJR filename C:\TMPDRV\" where filename is the desired driver 
file, and C:\TMPDRV\ should be replaced with the name of your temporary 
directory.  The backslash " \ " after the filename is very important.  
When this is complete, there will be a file called README.1ST with 
installation information.



Q: What driver should I use for my WinWriter 400 or WinWriter 200 when I'm 
using non-Windows applications?

A: Use the HP Series II driver.  Both WinWriters fall back to HP Series II 
compatibity mode when not in Windows.