Top Ten Problems and Answers for the Microsoft and OS/2 Network Group -- 1 -- Q: Can the Lexmark Internal and External networking options be used with Windows for Workgroups or Windows 95? A: MarkVision for 95 will allow our newer networking options to print with Windows 95. Currently printing with WFWG to our networking options is not supported by Lexmark. A 3rd party LPR is currently the only way that it may be possible to print through a Windows for Workgroups network via TCP/IP. -- 2 -- Q: Why does the NPU (Network Printer Utility) give a 35 error on an OS/2 Server? A: The parameters in the PROTOCOL.INI may not be set correctly. When the NPU is installed the SAPS should be increased by 3. Also the LINKS should be increased by 10 and the USERS should be set to 7. Also if they are running Communications Manager the ELEMENTS should be set to 1375. Without using Communications Manager they should be able to set the Elements to 1400. -- 3 -- Q: Why is a third party printer giving some garbage when printing with our external networking options? A: It could possibly be that it does not support the same enhanced parallel communications that our newer printers support. In the NPU (Network Printer Utility) under SETUP ADAPTER try setting the mode to 'Standard' (It will default to 'Enhanced'). -- 4 -- Q: Why won't the WinWriter line of printers or the 1020 and 2070 work in WPS (Windows Printing System) mode with Windows NT? A: Currently neither Microsoft or Lexmark has a WPS driver available for NT. If they are using a WinWriter 600 or WinWriter 400 they should be able to use the HP Laserjet Series II driver that comes with NT as they are the only WinWriters that can print with PCL4. -- 5 -- Q: Why won't the Lexmark laser printers print across a Windows for Workgroups network? A: Make sure that the setting relating to 'Direct to port' or 'Fast printing direct to port' is turned off. If this option is enabled it will try to print directly to the physical port on the PC and will not be rerouted through the network. Also, you may want to remove the line referring to LEX01.386 from the SYSTEM.INI as this is the driver used for the direct to port printing. -- 6 -- Q: How can our networking options be used on an NT network via TCP/IP? A: To set this up: Microsoft TCP/IP Printing must be installed. From 'Control Panel' select 'Network'. Check in the Installed Network Software box and if MicroSoft TCP/IP Printing is not installed select Add Software to install it. Then from Print Manager select 'Properties', 'Print To', 'Other' and choose 'LPR Port' and enter the IP address of the Printer Adapter. -- 7 -- Q: Why do our network adapters 'fall asleep' or 'drop off' the network with our NPU (Network Printer Utility) for NT until reset or refreshed with the NPU. A: This problem has been addressed in a test version of the NPU for NT which can be obtained by contacting the Lexmark Technical Support Center. This new Print Monitor will broadcast at regular intervals to adapters that have been defined on the print server. This serves to restore an entry in the hub's switching table that apparently had been removed due to inactivity of the network adapter. Special installation instructions will be required. -- 8 -- Q: What is required to get MarkVision for OS/2? A: OS/2 3.00 Revision 8.235 (If not apply the latest fix pack for Warp) is required. Also, LANServer 4.0 or OS/2 Warp Peer-to-Peer. -- 9 -- Q: Why won't the WinWriter 200 print across a Windows for Workgroups network? A: The WinWriter 200 requires Bi-directional communications so it is required that it bedirectly connected to the PC that is printing. -- 10 -- Q: Will the drivers that come with the printer work with NT or will special drivers be needed? A: The standard Windows drivers that come with our printers will not work with NT. Usually the needed drivers will come standard with NT or they can be obtained from Lexmark. Some printers are not supported under NT or will require that it's 'Emulation' driver be used.