Win 95 Mono Laser FAQs -1- Q. Why do I get %-12345X@PJL printing before my print job? A. If you are printing and a page of garbage precedes your document or if the printer reports "flushing buffer" in the status window, you may need to update the parallel port driver that you have installed (LPT.VXD). This is a bug in the Windows 95 LPT driver. An updated LPT driver is included on the Windows 95 CD. The problem is documented by Microsoft in the support knowledge base as problem number Q132425. NOTE: This would only apply if the printer is attached parallel. To check the version that you have installed: 1. Click on Start, Settings, Control Panel. 2. Double click on System. 3. Now select the Device Manager tab. 4. Expand the Ports Folder. 5. Highlight LPT1 and then click on Properties. 6. Click on the Driver tab. 7. The original LPT.VXD will have a file version of 4.00.950. The updated LPT.VXD will report as version 4.00.503 or 4.00.951 To update your LPT.VXD: Obtain the MS Windows 95 Service Pack 1 from Microsoft; it will automatically update your version of LPT.VXD. After patched the version of LPT.VXD will report as 4.00.951. You can obtain the service pack from Microsoft's Web Site: http://www.microsoft.com/windows/software/servpak1/sphome.htm Or to install the update from the original MS Windows 95 CD: 1. Remove all Printer Objects from the printers folder. (To get to the Printers folder select Start, Settings, and then Printer) 2. Shell to a DOS Prompt through Start, Programs, and MS-DOS Prompt. 3. Type "CD System" and press Enter. Then type "Rename LPT.VXD LPT.OLD" and press Enter. Copy the LPT.VXD file to the C:\Windows\System subdirectory.* 4. Type "Exit" and then press Enter to return to Windows 95. 5. Then restart Windows 95. 6. Reinstall the Printers in the Printers Folder. *(Note: The LPT.VXD file can be obtained from the Drivers\Printer\Lpt subdirectory on the Windows 95 CD-ROM, by contacting Microsoft or by downloading the LPT.EXE from either Microsoft's Internet address, ftp.microsoft.com/softlib/mslfiles, or their CompuServe Forum, Go MSL.) -2- Q. Which printer driver to use under Windows 95 for the (4039 + or Optra/Optra+) models? A. The current version of Windows 95 does not ship with a Optra/Optra+ driver. If the printer is recognized through Plug 'N Play it will be enumerated as a IBM 4039 Plus. This driver will support the Optra/Optra+, but will not offer 1200 dpi or overlay/font download functions. It is recommended to install the Lexmark Custom drivers from the Markvision for Windows 95 disks, or download the specific PS2 or PCL5 driver from our BBS, WWW site, FTP site, or CompuServe. The filenames for Markvision for Windows 95: MVWN951E.EXE Disk 1 MVWN952E.EXE Disk 2 MVWN953E.EXE Disk 3 MVWN954E.EXE Disk 4 The filenames for the specific emulation drivers are: MPLX952E.EXE Lexmark PS2 Windows 95 driver MPWN955E.EXE Lexmark PCL5E Windows 95 driver -3- Q. Why can I not print from Microsoft Access 7.0? A. When printing from MS Access version 7.0 in Windows 95 you may receive an error "Microsoft Access Cannot Print Your Object". Change the Spool Data Format to RAW from EMF. 1. Click on Start 2. Click on Settings. 3. Click on Printers. 4. Right-Click on the printer object. 5. Now select Properties. 6. Click on the Details Tab. 7. Select the Button labeled Spool Settings. 8. Change the Spool data format: to RAW 9. Click on OK to the Spool Settings screen 10. Click on OK. Now you should be able to print from MS Access version 7.0 -4- Q. How do you locate the versions of the driver/Markvision? A. How to find driver/MarkVision versions in Windows 3.x PCL Go to Main, Control Panel, Printers, Select the Lexmark Optra driver, click on setup, click on the about button. PS2 Go to Main, Control Panel, Printers, Select Lexmark Optra PS2 driver, click on setup, click on the about button. MarkVision In MarkVision click on Help, About MarkVision How to find driver/MarkVision versions in Windows 95 PCL From the Taskbar click on Start, Settings, Printers, Right-mouse click on the Lexmark Optra printer object, select the About tab. PS2 From the Taskbar click on Start, Settings, Printers, Right-mouse click on the Lexmark Optra PS2 printer object, select the About tab. MarkVision In MarkVision click on Help, About MarkVision. -5- Q. How do you remove MarkVision for Windows 95? A. Removal Instructions 1. Go to Start, Settings, Printers, and delete each Lexmark driver. To delete a driver, click on the icon with the right mouse button and choose delete. 2. Close the Printers window. 3. Go to Start, Run and type REGEDIT. Choose OK. (The program that you are opening is the Registry Editor. Please do not make any changes to this other than what is mentioned in the following two steps. Deleting or editing other keys could make it necessary to reinstall Windows 95.) 4. Delete the Lexmark folder under HKEY_CURRENT_USER, Software. You open each folder by clicking on the + to the left of the folder. To delete the Lexmark folder click on Lexmark with the right mouse button and choose delete. 5. Delete the Lexmark folder under HKEY_LOCAL_MACHINE, Software, in the same manner as Step 4. 6. Close the Registry Editor. 7. Go to Start, Settings, and choose Taskbar. Under Taskbar Properties, choose Start Menu Programs and choose Remove. Click on the Markvision Printer Utility Folder and choose Remove. Choose Close, and choose OK. 8. Go to Start, Shut Down, and choose to restart in MS-DOS mode. 9. Type CD\WINDOWS\SYSTEM and press ENTER. 10.Type DEL LEX*.* and press ENTER. 11.Type CD\ 12.To delete the Markvision directory and its contents, type DELTREE C:\MARKVIS and press ENTER. (This is assuming that you used the default name of the directory. If not you must substitute the name of the directory in which Markvision was placed.) 13.Type EXIT and press ENTER to return to Windows 95. -6- Q. How do you Remove Lexmark Optra/Optra+ MarkVision/Drivers for Windows 3.1 from Windows 95? A. !!!!!!!!THIS SHOULD BE DONE PRIOR TO INSTALLING THE WIN 95 UTILS/DRIVERS!!!!!!!! Removing the Markvision Icon from the Desktop. 1. Right-click on the Start button, then click on Open. 2. Double-click on the Programs folder. 3. Locate the Markvision Printer Utility Folder. 4. Now right-click on the Markvision Printer Utility folder and click delete. 5. Now locate and open the Startup Folder from the Programs folder. 6. If you see a Markvision Printer Utility Icon in that folder then delete it also. Removing the Windows 3.1 drivers from the Printers Folder. 1. Left-click on Start, Settings, Printers. 2. Right-click on the Lexmark ????? PS2 printer object. 3. Now select delete.* 4. Right-click on the Lexmark Optra ???? printer object. 5. Now select delete.* *(Respond yes to the prompt Are you sure you want to delete...?, and if you are prompted to remove files only associated with this printer. If you have more than one copy of the same printer delete it also.) Updating the SYSTEM.INI file 1. From the DOS prompt type: EDIT C:\WINDOWS\SYSTEM.INI press 2. On the Menu bar at the top select SEARCH, FIND. 3. Type in the FIND WHAT field: LEX 4. It should locate a line that read DEVICE=LEX01.386. Delete this whole line or remark it out by placing a ; (semi-colon) in front of the D in DEVICE. 5. Now locate the line that reads DEVICE=VPD.386, and remove it as well. 6. From the Menu Bar select FILE, EXIT, and respond yes when prompted to SAVE. Updating the WIN.INI file (optional) 1. From the DOS prompt type: EDIT C:\WINDOWS\WIN.INI press 2. From the Menu Bar at the top select SEARCH, FIND. 3. Type in the FIND WHAT field: Markvision 4. It should locate a section that looks like this: [Markvision] 5. Delete that heading and any lines below that belong with that heading. Do Not delete any other line that is in brackets [EXAMPLE]. 6. From the Menu Bar at the top select SEARCH, FIND. 7. Type in the FIND WHAT field: LOAD= 8. Remove the reference to LEXPANEL.EXE from the LOAD= line. Removing files from your Hard Drive (optional) 1. Click on Start, Shutdown. 2. Now select Restart in MS-DOS mode. 3. From the command prompt: type DELTREE C:\PRT4049, or DELTREE C:\MARKVIS. (assuming that you installed Markvision in one of the above directories on drive C:) 4. Type CD\WINDOWS press 5. Type DEL LMPCL5B.INI LEXPS.INI press 6. Type CD SYSTEM press 7. Now delete the following files: LMPCL5B.DRV LMPCLFI.HLP LMPCL5B.HLP LEXPS.DRV LEXPS.HLP LEX01.386 VPD.386 LEXNPA.DLL PTAPIW16.DLL LEXMVWIN.DLL -7- Q. Why do my Type 1 fonts print out as Courier? A. Adobe Type Manager may require additional setup to use with the LEXPS driver. Adobe Type Manager Setup ATM 2.6 and earlier Under Control Panel and Printers, load up the Postscript Printer selection which is included with Windows. Attach it to the same port as the PS2 driver. Once this is done, reinstall the fonts through ATM and restart Windows. ATM 3.0 and later (Recommended) Add this to the ATM.INI which is located in the Windows sub-directory. [PSDriverNames] lexps=Yes This is case specific, so type it in exactly as it appears above. After you make this change, restart Windows and reinstall your Type 1 fonts back through ATM control panel (make sure the check box under the ADD FONT dialog box for "Autodownload for Postscript printer" is checked. You may be prompted to restart Windows. After restarting you should be able to print TYPE1 fonts just like they are displayed on the screen. This update mostly affects Windows applications that generate their own postscript code, but it is recommended to add the line when using LEXPS and ATM. -8- Q. Is there a 4019 or 4029 driver for Windows 95? A. The 4029 and the 4019 drivers are included with Windows 95, but if you encounter a problem with the drivers from the WIN95 CD/Diskettes then download the following files: 19WN3XPE.EXE 4019 Windows 3.1 PPDS driver 29WN3XPE.EXE 4029 Windows 3.1 PPDS driver Both of the above drivers have been updated to be compatible with WIN95 even though they might have the look of a Windows 3.1 driver. Lexmark will continue to support the above Windows 3.1 driver in Windows 95. -9- Q. How do I remove/reinstall the Lexmark WinWriter 400/600 Printing System in Windows 95? A. 1. Remove the Msfax by going to Start, Settings, Control Panel. Select Add/Remove Programs and then select the Windows Setup tab. Remove the check from the Msfax selection, and click on Apply. Restart Windows when prompted to do so. 2. Press Start and then select Run 3. At the prompt type regedit and press enter 4. From the Menu Bar select Edit and then Find 5. At the Find What: prompt type Lexmark_inter and under Look at select only Key and press enter 6. With the Lexmark folder highlighted on the left press the delete key on the keyboard 7. Exit the editor 8. Select Start and then Run, at the prompt type WIN.INI and press enter. 9. From the menu select Search and then Find and type in WPS_Test, if present it will say wps_testpage=1, and if it is there delete it 10.Close all open applications and exit from WIN95 to the MS Dos Prompt. 11.Change to the Windows directory (C:\Windows) and type del wps.ini and press enter. 12.Change to the Windows SYSTEM directory and type del wps*.* and press enter. 13.Restart Windows. Reinstalling the Windows Printing System in WIN95 1. Insure that the Microsoft Fax has been removed as detailed in step 1 above. 2. Shut WIN95 down and turn off the system. 3. Make sure the printer is connected, turned on and the ready light is solid. 4. Turn the PC on,WIN95 should recognize your printer and prompt you to load disks. 5. Follow through the installation 6. If the printer is not recognized and WIN95 comes up without message about new hardware: Click on Start then Run and type A:\setup 7. Chose to do an Express install and then manually set up the printer. 8. After you choose the Express installation, you should be prompted with, The following printers will be installed - WPS - WinWriter XXX. If you get a prompt that a local printer cannot be found, do not continue the installation. This means that you do not have bi- directional communication, and the computer cannot locate the printer, and it will not install properly. If this occurs, you should insure that you do have a bi-directional parallel cable, make sure that your parallel port mode setting, in your computers cmos setup, is set to a bi-directional (PS2 compatible) mode, and that your parallel port is the only device accessing IRQ7. Once bi-directional communication is regained, continue the installation. -10- Q. Which driver do I use for my WinWriter 400/600 in Windows 95? A. You must install the original diskettes that came with the printer. (Go to START, RUN, type A:\SETUP, hit , then complete the Winwriter install). When you install the WinWriter diskettes, you will be prompted for the Windows 95 CD or diskettes. If you do not have the original WinWriter diskettes, you can install and HP Laserjet II driver from the 95 disc/disks. The HP II driver is compatible and will allow you to print, but you will loose the capability of 600 DPI and bidirectional communications. If you have followed the above procedure for installing the WinWriter disks and you still can't print, then see FAQ item #9. Then reinstall.