TITLE: Roxio Easy CD & DVD Creator Repair Utility for Unrecognized Optical 
Drives

VERSION: 1.0.0.2 Rev. A
DESCRIPTION:
This SoftPaq contains a utility for the listed desktop models that corrects the 
issue where some optical drives are not recognized by Roxio Easy CD & DVD 
Creator. 

PURPOSE: Routine
SOFTPAQ NUMBER: SP27949
SUPERSEDES: None
EFFECTIVE DATE: July 12, 2004
CATEGORY: Utility - Tools
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops

PRODUCT MODEL(S):
DC7100: All Models
DX6100: All Models
HP Compaq d220 microtower: All Models
HP Compaq d230 microtower: All Models
HP Compaq d240 microtower: All Models
HP Compaq d330 desktop: All Models
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d338 microtower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models
HP Compaq d538 convertible minitower: All Models
HP Compaq d538 small form factor: All Models
HP Compaq dc7100 convertible minitower: All Models
HP Compaq dc7100 small form factor: All Models
HP Compaq dc7100 ultra-slim desktop: All Models
HP Compaq dc71xx convertible minitower: All Models
HP Compaq dc71xx small form factor: All Models
HP Compaq dx6100 microtower: All Models
HP Compaq dx6100 slim tower: All Models
HP Compaq dx6120 microtower: All Models
HP d325 microtower: All Models
HP d325 slim tower: All Models
HP RP5000: All Models

OPERATING SYSTEM(S): 
Windows 2000
Windows XP Home Edition
Windows XP Professional

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

FIXES: 
- Corrects issue where some third-party applications corrupt the Windows 
Registry thereby preventing Roxio Easy CD & DVD Creator from recognizing the 
optical drives.

PREREQUISITES: 
N/A

HOW TO USE: 
1. Download the SoftPaq to a directory on your hard drive.  The file that is 
downloaded is a self-extracting  executable with a filename based on the 
SoftPaq Number above. 

2. From that drive and directory, execute the downloaded file and follow the 
on-screen instructions.



Copyright (c) 2004 Hewlett-Packard Development Company, L.P.