TITLE: HP Firmware Upgrade for Specific Seagate Cheetah SCSI Hard Drives VERSION: HPS5/S3 Rev. A DESCRIPTION: This firmware upgrade is specifically designed for the HP workstation versions of specific Seagate Cheetah 10K.6 and 15K.3 SCSI Hard Disk Drives. The following drive ID strings and firmware revision levels (visible with most drive inquiry tools) correspond to drives for which this upgrade is applicable: - (SEAGATE ST336607LW, HPS3 or HPS4) - (SEAGATE ST373307LW, HPS3 or HPS4) - (SEAGATE ST3146807LW, HPS3 or HPS4) - (SEAGATE ST318453LW, HPS1 or HPS2) - (SEAGATE ST336753LW, HPS1 or HPS2) - (SEAGATE ST373453LW, HPS1 or HPS2). It is not recommended to even attempt to apply it to drives other than those identified above. This firmware upgrade is compatible with the firmware download utility for Windows provided in SoftPaq SP24527 on the HP Workstations support website (see HOW TO USE instructions below). PURPOSE: Recommended SOFTPAQ NUMBER: SP28032 SUPERSEDES: SP24510 EFFECTIVE DATE: July 13, 2004 CATEGORY: Driver - Storage SSM SUPPORTED: No PRODUCT TYPE(S): Workstations PRODUCT MODEL(S): HP Workstation xw4000: All Models HP Workstation xw4100: All Models HP Workstation xw4200: All Models HP Workstation xw5000: All Models HP Workstation xw6000: All Models HP Workstation xw6200: All Models HP Workstation xw8000: All Models HP Workstation xw8200: All Models OPERATING SYSTEM(S): OS Independent LANGUAGE(S): Global ENHANCEMENTS: FIXES: - Fixes a timeout issue that can occur when running RAID 0, 1, and 5 with U320 Adaptec controllers, LSI SCSI controllers, and possibly other host adapters. The problem appears when reading and writing in U320 packetized mode and is corrected by adding an additional register check in that mode. - Fixes non-recognition of odd SCSI IDs jumpered at the connector on the same end of the drive as the power connector. Only even IDs (0, 2, 4, ...) work correctly before the upgrade if controlled using that connector. Drives are shipped by HP with the SCSI ID configured using jumpers on the connector at the opposite end of the drive, which works correctly even before the upgrade. This ID-jumper problem is platform-independent. - Fixes a problem with intermittent lockups when starting Windows XP on the hp workstation xw6000. - Adds text that was missing from Step 6 of the HOW TO USE Instructions. PREREQUISITES: Requires a firmware download utility (See HOW TO USE instructions below) HOW TO USE: NOTE: You will need to have Administrator permissions on the system in order to perform these instructions. System reboots will be involved. IMPORTANT: This disk drive firmware upgrade is not self-installing. You need to also have a firmware download utility that can load this firmware into the hard drive. One such utility is available in SoftPaq SP24527 located on the same website where this file was found. The procedure for downloading the firmware depends on the type of utility used. Detailed instructions are provided with the utility. However, please take note: - For Windows-based utilities, the firmware file can be placed on the system hard drive, even if that is the drive that is being upgraded. However, it is likely that you will need to reboot your system after the upgrade, in order for the Windows operating system to recognize the change in the hard drive. - For MS-DOS-based utilites, it will be necessary to copy the firmware file to a floppy disk. The utility itself will also create a separate boot floppy. Performing the upgrade will involve rebooting the system to DOS using the boot floppy, then inserting the floppy disk containing the firmware file at the appropriate point in the procedure. 1. Download the firmware upgrade SoftPaq to a temporary, empty directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Run the downloaded SoftPaq EXE file to unpack the firmware file. 3. If you have not already done so, download the appropriate firmware upgrade utility SoftPaq to a temporary, empty directory on your hard drive. A download utility will be provided in a separate SoftPaq on the same website as the firmware upgrade file SoftPaq. 4. Run the downloaded utility SoftPaq EXE file to unpack the utility. 5. Follow the instructions provided with the utility to accomplish the upgrade process, including any directions to reboot the system. 6. After a successful installation, the installation files and temporary directories may be deleted. Copyright (c) 2004 Hewlett-Packard Development Company, L.P.