TITLE: Microsoft Windows XP Fix for No Video Issue When Exiting S3 on RDC 
(Q815304)

VERSION: 1.00 Rev. B
DESCRIPTION:
This package installs a Microsoft fix for the supported desktop models running 
Microsoft Windows XP with Service Pack 1 (SP1) (or later). 

This package resolves an issue where the computer stops responding and video is 
incorrectly displayed or no video is displayed when exiting from Hibernation 
mode. 

NOTE: This package should only be applied to computers that are experiencing 
this specific issue. 

For more information about this issue, refer to Microsoft Knowledge Base 
article 815304, "The computer does not resume from hibernation correctly in 
Windows XP." 

PURPOSE: Critical
SOFTPAQ NUMBER: SP32340
SUPERSEDES: SP29830
EFFECTIVE DATE: February 4, 2008
CATEGORY: Operating System - Enhancements and QFEs
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP bc1000: All Models
HP Compaq d220 microtower: All Models
HP Compaq d228 microtower: All Models
HP Compaq d230 microtower: All Models
HP Compaq d240 microtower: All Models
HP Compaq d248 microtower: All Models
HP Compaq d260 microtower: All Models
HP Compaq d330 desktop: All Models
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d338 microtower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models
HP Compaq d538 convertible minitower: All Models
HP Compaq d538 small form factor: All Models
HP Compaq dc5000 microtower: All Models
HP Compaq dc5000 small form factor: All Models
HP Compaq dc5100 microtower: All Models
HP Compaq dc5100 small form factor: All Models
HP Compaq dc5700 Microtower PC: All Models
HP Compaq dc5700 Small Form Factor PC: All Models
HP Compaq dc5750 Microtower PC: All Models
HP Compaq dc5750 Small Form FactorPC: All Models
HP Compaq dc5800 Microtower PC: All Models
HP Compaq dc5800 Small Form Factor PC: All Models
HP Compaq dc5850 Microtower PC: All Models
HP Compaq dc5850 Small Form Factor PC: All Models
HP Compaq dc7100 convertible minitower: All Models
HP Compaq dc7100 small form factor: All Models
HP Compaq dc7100 ultra-slim desktop: All Models
HP Compaq dc7600 Convertible Minitower PC: All Models
HP Compaq dc7600 Small Form Factor PC: All Models
HP Compaq dc7600 Ultra-slim Desktop PC: All Models
HP Compaq dc7608 convertible minitower: All Models
HP Compaq dc7608 small form factor: All Models
HP Compaq dc7700 Convertible Minitower PC: All Models
HP Compaq dc7700 Small Form Factor PC: All Models
HP Compaq dc7700 Ultra-Slim Desktop PC: All Models
HP Compaq dc7800 Convertible Minitower PC: All Models
HP Compaq dc7800 Small Form Factor PC: All Models
HP Compaq dc7800 Ultra-Slim Desktop PC: All Models
HP Compaq dx2000 slim tower: All Models
HP Compaq dx2030 Microtower: All Models
HP Compaq dx2038 Microtower: All Models
HP Compaq dx2100 Microtower PC: All Models
HP Compaq dx2100 Slim Tower  PC: All Models
HP Compaq dx2200 Microtower PC: All Models
HP Compaq dx2250 Microtower PC: All Models
HP Compaq dx2300 Microtower PC: All Models
HP Compaq dx2308 Microtower PC: All Models
HP Compaq dx2480 Microtower PC: All Models
HP Compaq dx6100 microtower: All Models
HP Compaq dx6100 slim tower: All Models
HP Compaq dx6120 microtower: All Models
HP Compaq dx6120 slim tower: All Models
HP Compaq dx6128 microtower: All Models
HP Compaq dx7200 microtower: All Models
HP Compaq dx7200 Slim Tower PC: All Models
HP Compaq dx7208 Microtower PC: All Models
HP Compaq dx7300 Microtower PC: All Models
HP Compaq dx7300 Slim Tower PC: All Models
HP Compaq dx7400 Microtower PC: All Models
HP Compaq dx7400 Small Form Factor: All Models
HP Compaq dx7408 Microtower PC: All Models
HP d325 microtower: All Models
HP d325 slim tower: All Models
HP dx5150 Microtower PC: All Models
HP dx5150 Small Form Factor PC: All Models
HP dx6050 microtower: All Models
HP rp5000: All Models
HP rp5700 Business Desktop: All Models
HP rp5700 Point of Sale System: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

FIXES: 
- Fixes installation issues that occurred with the previous version.

PREREQUISITES: 
None

INSTALLATION INSTRUCTIONS: 
1. Download the SoftPaq .EXE file to a directory on your hard drive. 

2. Execute the downloaded file and follow the on-screen instructions.


Copyright (c) 2007 Hewlett-Packard Development Company, L.P.