SERVICE PRODUCT ANNOUNCEMENT 2089 N REVISION: 0 Compaq Announces New S700 Monitor Product: Compaq S700 Monitor Publication Date: July 1998 INTRODUCTION Compaq Computer Corporation is pleased to announce the new Compaq S700 Monitor. This 17-inch monitor is a reliable, enhanced, high-resolution color monitor with thirteen factory-preset display modes. It has a space-saving chassis design with tilt/swivel adjustment. Additionally, the S700 Monitor is supported by a Compaq Three-Year Limited Warranty. STANDARD FEATURES The key features of the Compaq S700 Monitor are: o 17-inch display with a 15.7-inch diagonal viewable image area o Horizontal dot pitch of 0.24 mm o Support for VGA resolutions up to 1280 x 1024 o User friendly digital controls with on-screen display (OSD) o On-screen controls for advanced adjustments including Horizontal Size and Position, Vertical Size and Position, Pincushion, Tilt (rotation), Trapezoid, Parallelogram, Moiré Cancellation, Manual Degauss, Factory Reset, and Language Selection (English, French, German, Italian, and Spanish). SPECIFICATIONS Specifications for the S700 Monitor are listed in Table 1. Table 1. Monitor Specifications =========================================================================== Description S700 Monitor =========================================================================== Monitor Type Color, multiple scan --------------------------------------------------------------------------- Picture Tube (Diagonal) 17-inch Flat Square --------------------------------------------------------------------------- Viewable Image Area (Diagonal) 15.7 inches (398 mm) --------------------------------------------------------------------------- Weight (Unpacked) 36.38 lb (16.5 kg) --------------------------------------------------------------------------- Size Dimensions (H x W x D) 16.26 inches x 16.07 inches x 16.42 inches (413 mm x 412 mm x 417 mm) --------------------------------------------------------------------------- Horizontal Dot Pitch 0.24 mm --------------------------------------------------------------------------- Mac-Compatible Mode: 832 x 624 74.5 Hz --------------------------------------------------------------------------- Display Resolutions: 1280 x 1024 60 Hz 1024 x 768 60, 75, and 85 Hz 832 x 624 (Mac Mode) 74.5 Hz 800 x 600 60, 75, and 85 Hz 720 x 400 85 Hz 640 x 480 60, 75, and 85 Hz 640 x 350 85 Hz --------------------------------------------------------------------------- Bandwidth 85 MHz --------------------------------------------------------------------------- Input Impedance 75 Ohms --------------------------------------------------------------------------- Horizontal Frequency 30 to 69 kHz --------------------------------------------------------------------------- Vertical Frequency 50 to 160 Hz --------------------------------------------------------------------------- Power Supply/ALS 100 to 250 VAC, 50/60 Hz Universal/Auto Sensing --------------------------------------------------------------------------- Maximum Power Rating 100 Watts maximum --------------------------------------------------------------------------- Sync Input Separate TTL H and V sync --------------------------------------------------------------------------- Signal Cable Connectors 15-pin VGA (mini D-sub) --------------------------------------------------------------------------- Energy Star Compliant Yes --------------------------------------------------------------------------- MPR Compliant Yes --------------------------------------------------------------------------- TCO95 Compliant Yes, Worldwide except North America and Latin America --------------------------------------------------------------------------- Anti-glare and anti-static Yes --------------------------------------------------------------------------- On-Screen Controls Yes --------------------------------------------------------------------------- Language Selections English, Spanish, French, German, and Italian --------------------------------------------------------------------------- Contrast, Brightness, Sizing, and Positioning Controls Yes --------------------------------------------------------------------------- Advanced Controls (Digital) Pincushion (barrel), Trapezoid, Parallelogram, Tilt Rotation, Moiré Cancellation, Degauss, Factory Reset --------------------------------------------------------------------------- Asset Control Yes --------------------------------------------------------------------------- Plug and Play DDC1/2B Yes =========================================================================== WARRANTY The S700 Monitor is supported by the Compaq Three-Year Limited Warranty on all parts. The warranty covers parts and labor for the first year, including on-site repair. For the second and third years, coverage is for parts only. On-site service is provided on a best-effort basis, with a 48-hour average turnaround time. Warranty upgrades and extensions are available. In the United States, the S700 Monitor is also eligible for the 48-Hour Monitor Swap Program, which specifies that a replacement monitor will arrive at the customer's site within 48 hours of the problem being registered with Compaq Technical Support. This level of coverage is provided at no additional cost to the end-user, and is considered part of the product's standard warranty and any warranty extensions/upgrades purchased for the unit. Refer to PaqFax document # 1219 for more information on the 48-Hour Monitor Swap Program and the participating/eligible units. WARRANTY UPGRADE INFORMATION Compaq Manufacturer Warranty Upgrades can be resold as follows: North America: North America Authorized Compaq Resellers can resell a Compaq Warranty Upgrade by calling Compaq Reseller Sales Consulting and requesting document 581A/0597. Additionally, information regarding standard warranties and warranty upgrades may be obtained as follows: United States: Customers may call Compaq Reseller Support at 1-800-231-9977, select the PaqFax option, and request document 1217. Canada: Call Compaq Reseller Technical Support at 1-800-231-9977 and select the PaqFax option, and request documents 1217 and 4355, or call Compaq Canadian Reseller support at 1-800-668-7670. Latin America: Authorized Compaq Resellers can resell a Compaq Warranty Upgrade by calling their local Compaq Service organization. DISPLAY MODES The standard display modes preset by the factory for the S700 Monitor are listed in Table 2. Table 2-Display Modes =========================================================================== -- Scan Frequency and Polarity -- Mode Pixel Format Horizontal Sync Rate (kHz) Vertical Sync Rate (Hz) =========================================================================== 1 1280 x 1024 63.98 + 60.02 + 2 1024 x 768 68.68 + 85.00 + 3 1024 x 768 60.02 + 75.03 + 4 1024 x 768 48.36 +/- 60.00 +/- 5 832 x 624 49.72 - 74.55 - 6 800 x 600 53.67 + 85.06 + 7 800 x 600 46.88 + 75.00 + 8 800 x 600 37.88 + 60.32 + 9 720 x 400 37.93 - 85.04 + 10 640 x 480 43.27 - 85.01 - 11 640 x 480 37.50 - 75.00 - 12 640 x 480 31.47 - 59.94 - 13 640 x 350 37.86 + 85.08 - =========================================================================== SPARE PARTS Table 3 lists the major spare parts for the new S700 Monitor. Authorized Compaq Resellers and Service Providers can place orders through Customer Service Operations. Customers in the U.S. and Canada can call the Compaq Order Center at 1-800-952-7689. Customers in Latin America can call their local Compaq Service organization. Table 3. Spare Parts =========================================================================== Description Spare Part Number =========================================================================== S700 Monitor, MPR, Northern Hemisphere 360513-001 S700 Monitor, TCO95, Northern Hemisphere 360513-021 S700 Monitor, TCO95, Southern Hemisphere 360513-B23 Return Kit 360516-001 S700 Monitor User Guide (English) * 360514-001 --------------------------------------------------------------------------- * The User Guide is available through the Compaq Order Center at 1-800-952-7689, option 5. ===========================================================================