Compaq Announces New S910 Monitor PRODUCT: S910 Monitor GEO AFFECTED: North America, Latin America DATE: November 1999 SUBJECT: New Compaq S910 Monitor INTRODUCTION Compaq Computer Corporation is pleased to introduce the Compaq S910 Monitor. This 19-inch color CRT monitor (18.0-inch diagonal viewable image area) is a reliable, enhanced, high-resolution color monitor with 14 factory-preset display modes. It has a space-saving chassis design with tilt/swivel adjustment. The base of the monitor is designed to receive the Compaq optional external Universal Serial Bus (USB) hub. Additionally, the S910 Monitor is supported by the Compaq Three-Year Limited Warranty. KEY FEATURES Key features of the S910 Monitor include: o 19-inch (48.26-cm) color CRT with an 18.0-inch (45.72-cm) diagonal viewable image area o Support for 1280 x 1024 display resolution at 85 Hz and a maximum 1600 x 1200 display resolution at 75 Hz o Horizontal dot pitch of 0.23 mm o Digital onscreen display (OSD) for monitor settings o Capability of accepting the USB module option with optional adapter o Asset control, allowing network administrator to track monitor inventory by serial number o Plug and Play readiness that saves time in setup and configuration with Microsoft Windows operating systems o Energy Saver utility that reduces power consumption, lowers electromagnetic emissions, and promotes environmentally safe sourcing and recycling o MPRII compliant o Multisynchronous support for 14 factory-preset modes SPECIFICATIONS Table 1 lists the specifications for the S910 Monitor. Table 1. Specifications for the S910 Monitor =========================================================================== Description S910 Monitor =========================================================================== Color monitor Yes --------------------------------------------------------------------------- Monitor type 19-inch flat, square, Invar Shadow Mask --------------------------------------------------------------------------- Viewable image area (diagonal) 18 inches (45.72 cm) --------------------------------------------------------------------------- Horizontal dot pitch 0.23 mm --------------------------------------------------------------------------- Trio dot pitch 0.26 mm --------------------------------------------------------------------------- User programmable 4 --------------------------------------------------------------------------- Preset modes 14 --------------------------------------------------------------------------- Display resolutions: Maximum refresh Preset refresh rate: rate: 1600 x 1200 75 Hz 60 and 75 Hz 1280 x 1024 89 Hz 75 and 85 Hz 1152 x 870 (Macintosh mode) not applicable 75 Hz 1024 x 768 118 Hz 75 and 85 Hz 832 x 624 (Macintosh mode) not applicable 75 Hz 800 x 600 152 Hz 75 and 85 Hz 720 x 400 (text mode) not applicable 85 Hz 640 x 480 160 Hz 60, 75, and 85 Hz 640 x 350 160 Hz not applicable --------------------------------------------------------------------------- Horizontal frequency 30 to 95 kHz --------------------------------------------------------------------------- Vertical frequency 50 to 160 Hz --------------------------------------------------------------------------- Maximum pixel clock speed 202.5 MHz --------------------------------------------------------------------------- Screen coatings Antireflection and antiglare --------------------------------------------------------------------------- USB capabilities With optional adapter --------------------------------------------------------------------------- Front-panel button functions Power On/Off --------------------------------------------------------------------------- Onscreen controls Brightness, Color Temperature, Contrast, Display Mode, Factory Reset, Horizontal Size and Position, Individual Color Control, Languages, Manual Degauss, Moire Cancellation, Pincushion, Tilt, Trapezoid, and Vertical Size and Position --------------------------------------------------------------------------- Languages Dutch, English, French, German, Italian, and Spanish --------------------------------------------------------------------------- Power supply Universal/AutoSensing; 90 to 127 and 195 to 265 VAC and 47.5 to 63 Hz --------------------------------------------------------------------------- Maximum power rating 130 watts --------------------------------------------------------------------------- Power consumption: Suspend 10 watts Sleep 5 watts --------------------------------------------------------------------------- Input impedance 75 ohms --------------------------------------------------------------------------- Sync input TTL separate sync --------------------------------------------------------------------------- Signal cable 15-pin miniature D-sub --------------------------------------------------------------------------- Dimensions: Height x width x depth: U.S. 19.7 x 17.7 x 17.7 inches Metric 50.0 x 45.0 x 45.0 cm --------------------------------------------------------------------------- Weight 43.5 lb (19.8 kg) --------------------------------------------------------------------------- Operating temperature 50oF to 104oF (10oC to 40oC) --------------------------------------------------------------------------- Operating humidity 20% to 80% --------------------------------------------------------------------------- Swivel 45 degrees left and right from center --------------------------------------------------------------------------- Tilt 15 degrees up and 5 degrees down --------------------------------------------------------------------------- Certifications CE Marking, Energy Star Compliant, FCC, GS Marking, ISO9241-3 VOT Guidelines, MPRII, and UL Listing --------------------------------------------------------------------------- Asset control Yes --------------------------------------------------------------------------- Plug and Play protocol DDC2Bi --------------------------------------------------------------------------- Warranty Three-Year Limited Warranty on parts, One-Year Limited Warranty on labor and onsite repair =========================================================================== DISPLAY MODES Table 2 lists the standard factory-preset display modes for the S910 Monitor. Table 2. Standard Factory-Preset Display Modes for the S910 Monitor =========================================================================== Scan Frequency and Polarity Vertical Horizontal Sync Sync Pixel Clock Source Mode Pixel Format Rate (Hz) Rate (kHz) (MHz) =========================================================================== 1 640 x 480 59.94 - 31.47 - 25.175 VGA Compatibility 2 640 x 480 75.00 - 37.50 - 31.500 VESA Standard 3 640 x 480 85.01 - 43.27 - 36.000 VESA Standard 4 720 x 400 85.04 + 37.93 - 35.500 VESA Standard 5 800 x 600 75.00 + 46.88 + 49.500 VESA Standard 6 800 x 600 85.06 + 53.67 + 56.250 VESA Standard 7 832 x 624 74.55 +/- 49.72 +/- 57.283 MAC Compatibility 8 1024 x 768 75.03 + 60.02 + 78.750 VESA Standard 9 1024 x 768 85.00 + 68.68 + 94.500 VESA Standard 10 1152 x 870 75.06 +/- 68.68 +/- 100.00 MAC Compatibility 11 1280 x 1024 75.02 + 79.98 + 135.00 VESA Standard 12 1280 x 1024 85.02 + 91.15 + 157.500 VESA Standard 13 1600 x 1200 60.00 + 75.00 + 162.000 VESA Standard 14 1600 x 1200 75.00 + 93.75 + 202.500 VESA Standard =========================================================================== WARRANTY INFORMATION The S910 Monitor is supported by the Compaq Three-Year Limited Warranty on all parts. The warranty covers parts and Service Center repair labor for three years. Authorized Service Provider (ASP) labor and onsite repair charges are covered for the first year. Warranty upgrades and extensions are available. United States: The S910 Monitor is also eligible for the Monitor Direct Replacement program. This level of coverage is provided at no additional cost to the end user and is considered part of the standard warranty of the product. If a customer has a defective monitor that is under warranty, the customer should contact the Compaq Customer Support Center at 1-800-OKCOMPAQ (1-800-652-6672). A replacement monitor is shipped within 48 hours of the initial service call. For more information, refer to PaqFax document 1219 on the Compaq Services website: http://www.compaq.com/support/paqfax/1219.html Compaq Authorized Resellers and ASPs can call Compaq support Services at 1-800-231-9977 Warranty Upgrades and Extensions (CarePaq Service Offers) Compaq has developed several CarePaq service offers (available in the U.S. only) to enhance the support provided by the display product warranty. CarePaq offers are packaged service offers from Compaq Services that can be sold by Compaq Authorized Resellers at the time of product sale. Warranty extensions and onsite CarePaq offers are available for Compaq monitors. Canada and Latin America: Compaq Authorized Resellers can receive information about reselling Compaq Premium Warranty Agreements by contacting the local Compaq Services organization. COMPATIBILITY Table 3 lists Deskpro computers that have been tested and proven compatible with the S910 Monitor. Table 3. Deskpro Computers Compatible with the S910 Monitor =========================================================================== Computer Video Controller =========================================================================== Deskpro 2000 Model 5200MMX/3200/CDS S3 Deskpro 4000 Model 5233MMX/3200/CDS DT S3 Virge Deskpro 4000 Model 6233MMX/2400 Matrox Mill II Deskpro 4000S Model 5166MMX/2100/CD S3 Deskpro EN Model 6266/3.2 ATI Rage 2x Deskpro EN Model 6400/6.4 ATI Rage Deskpro EP Model 6333/3.2 ATI Rage 1x Deskpro EP Model 6400/6.4 Matrox G200 Deskpro EN Model 6450/10.0/64/CDS Matrox G100 =========================================================================== SPARE PARTS When ordering a replacement monitor, use the serial number of the monitor, not the serial number of either the central processing unit (CPU) or other main system serial number. The monitor has a separate warranty from the CPU. Table 4 lists the spare part numbers for the whole unit replacement of the S910 Monitor. Compaq Authorized Service Providers (ASPs) can place orders through Customer Service Operations. ASPs in the U.S. and Canada can call the Compaq Order Center at 1-800-952-7689. ASPs in Latin America can call the local Compaq Services organization. Table 4. Spare Parts for the S910 Monitor =========================================================================== Description Spare Part Number =========================================================================== S910 Monitor, MPRII (northern hemisphere) 153377-001 S910 Monitor, TCO'99 (northern hemisphere) 153377-B24 S910 Monitor, TCO'99 (southern hemisphere) 153377-B23 Return kit 153378-002 User Guide * 153307-BK1 --------------------------------------------------------------------------- * Available through the fulfillment program. ===========================================================================