SERVICE PRODUCT ANNOUNCEMENT 2112 N REVISION: 0 PRODUCT: TFT450R Flat Panel (Rackmountable) Color Monitor DATE: December 1998 SUBJECT: Compaq Announces New TFT450R Flat Panel (Rack-Mountable) Color Monitor DESCRIPTION Compaq Computer Corporation is pleased to announce the new Compaq TFT450R Flat Panel (Rack-Mountable) Color Monitor. This monitor features a 14.5-inch thin-film-transistor (TFT) liquid crystal display (LCD). The new monitor is available as either a tiltable 2U-high stowaway or a fixed-mount 8U-high installation. KEY FEATURES The key features of the new monitor are: o A 14.5-inch display delivers a viewable image area (14.5 inches) that is especially designed to effectively utilize available rack cabinet space. The space-saving benefits (2U retractable versus 9 to 11U) of flat panel monitors can be gained without having to sacrifice viewable image size or performance. o Support for VGA resolutions up to 1024 x 768 at 75 Hz o Automatic scanning with support for 12 factory-preset modes including one Macintosh mode o User-friendly digital controls with on-screen display (OSD) o On-screen controls for brightness, contrast, position, digital conversion, language selection, power management (including Display Mode, Power Saver, Full Screen, and Serial Number), and factory resets o EPA Energy Star-compliant o Timer Sleep function allowing user to set a time for the display to enter Suspend and Sleep modes and to "wake up" to normal operations SPECIFICATIONS Specifications for the new monitor are listed in Table 1. Table 1. Monitor Specifications =========================================================================== Display 14.5-inch TFT-LCD panel --------------------------------------------------------------------------- Viewable Image Size 14.5 inches (36.83 cm) (diagonal) --------------------------------------------------------------------------- Weight (unpacked) 13.2 lb (6.0 kg) --------------------------------------------------------------------------- Size Dimensions, W x H x D 14.42 x 15.60 x 8.58 inches (36.6 x 39.6 x 21.8 cm) --------------------------------------------------------------------------- Display Resolutions: (All Noninterlaced) 1024 x 768 60, 70, and 75 Hz 832 x 764 75 Hz 800 x 600 60, 75, and 85 Hz 720 x 400 70 Hz 640 x 480 60, 75, and 85 Hz 640 x 350 70 Hz --------------------------------------------------------------------------- Bandwidth 80 MHz --------------------------------------------------------------------------- Input Impedance 75 ohms --------------------------------------------------------------------------- Horizontal Frequency 31.5 to 60.2 kHz Continuous (Banded Continuous) --------------------------------------------------------------------------- Vertical Frequency 56.3 Hz to 85 Hz --------------------------------------------------------------------------- Power Supply/ALS 90-132/195-265 VAC Universal/Auto-Switching 47.5-63 Hz --------------------------------------------------------------------------- Inrush Current 30 A at 120 V; 50 A at 220 V --------------------------------------------------------------------------- Maximum Power Rating 35 Watts --------------------------------------------------------------------------- Sync Input TTL separate sync --------------------------------------------------------------------------- Signal Cable Connectors 15-pin Mini D-Sub --------------------------------------------------------------------------- Power Management Yes --------------------------------------------------------------------------- Energy Star Compliant Yes --------------------------------------------------------------------------- MPR II Compliant Yes --------------------------------------------------------------------------- European Union CE Compliant Yes --------------------------------------------------------------------------- TCO-92 Compliant Yes --------------------------------------------------------------------------- On-Screen Controls Yes --------------------------------------------------------------------------- OSD Language Selections Dutch, English, French, German, or Spanish --------------------------------------------------------------------------- Contrast & Brightness No Controls (Analog) --------------------------------------------------------------------------- On-Screen Display Controls Brightness, Contrast, Position, Digital (Digital) Conversion, Language Management, Factory Reset --------------------------------------------------------------------------- Asset Control Yes --------------------------------------------------------------------------- Plug and Play DDC1/2B Yes --------------------------------------------------------------------------- Warranty Three-Year Limited Warranty on all parts except backlights =========================================================================== DISPLAY MODES The standard display modes preset by the factory for the new monitor are listed in Table 2. Table 2. Display Modes =========================================================================== - Scan Frequency and Polarity - Mode Pixel Format Horizontal Sync Rate (kHz) Vertical Sync Rate (Hz) =========================================================================== 1 640 x 350 31.5 + 70.1 - 2 640 x 480 31.5 - 60.0 - 3 640 x 480 37.5 - 75.0 - 4 640 x 480 43.3 - 85.0 - 5 720 x 400 31.5 - 70.1 + 6 800 x 600 37.8 + 60.0 + 7 800 x 600 46.9 + 75.0 + 8 800 x 600 53.7 + 85.0 + 9 * 832 x 624 49.7 - 74.6 - 10 1024 x 768 48.4 - 60.0 - 11 1024 x 768 56.5 - 70.0 - 12 1024 x 768 60.0 + 75.0 + --------------------------------------------------------------------------- * Macintosh compatible =========================================================================== WARRANTY Monitor The new monitor is covered by a Compaq Three-Year Limited Warranty. First-year coverage is for parts, labor, and onsite repair. Second and third year coverage is for parts only (no labor) (for all parts excluding the backlight bulb). Warranty upgrades and extensions are available. NOTE: It is possible that a TFT panel will retain an image on the display if the monitor is left on with the same image for a prolonged period. Image retention ("burn in") is not a warranted failure. Compaq recommends that customers use screen savers or turn their monitors off when not in use. WARRANTY UPGRADE INFORMATION Compaq offers manufacturer Warranty Upgrades for purchase or resale as follows: North America North American Authorized Compaq Resellers can resell Compaq Warranty Upgrades for the new monitor by calling Compaq Reseller Sales Consulting (1-800-444-7575) and requesting document 581A/1198B. Additional information regarding standard warranties and warranty upgrades/extensions may be obtained as follows: o United States: Customers may call Compaq Reseller Support at 1-800-231-9977, select the PaqFax option, and request document 1217 and 1225. o Canada: Call Compaq Reseller Technical Support at 1-800-231-9977 and select the PaqFax option, and request documents 1217 and 4355, or call Compaq Canadian Reseller support at 1-800-668-7670. Latin America Latin America Authorized Compaq Resellers can resell a Compaq Warranty Upgrade by calling their local Compaq Service organization. SPARE PART INFORMATION To replace a faulty monitor, use Spare Part Number 332691-001.