Product: Compaq TFT500 Monitor
Publication Date: June 1997
Document Number: 307A/0597
INTRODUCTION
Compaq Computer Corporation is pleased to announce the Compaq TFT500
Flat-Panel Monitor. This monitor is a reliable, high-resolution, 15.1
inch TFT (Thin Film Transistor) color monitor with twelve factory-preset
modes. Its flat-panel, space-saving design is perfect for use in small
working areas or for those users who need more desk space. Additionally,
it is supported by a Compaq 3-Year Limited Warranty and a 1-Year Limited
Backlight Warranty.
FEATURES AND SPECIFICATIONS
The Compaq TFT500 Monitor features include the following:
o 15.1 inch (38.35 cm) display with a 15.1 inch viewable image area
o Flat-panel design optimizes space usage
o Support for resolutions up to 1024 x 768 at 75 Hz
o Multisync with support for 12 factory-preset modes, including one
Macintosh mode
o User-friendly digital controls with on-screen display (OSD)
o On-screen controls for Brightness, Contrast, Position, Color, Digital
Conversion, Language Selection, Power Management (including OSD Timeout,
Display Mode, Power Saver, Full Screen, and Serial Number), and Factory
Resets
o Optional Desktop mounting arm
o Field Replaceable Unit strategy cuts costs by allowing many monitor
parts to be exchanged in the field
o Plug and Play readiness saves time in setup and configuration with
Microsoft Windows 95
o Universal Serial Bus (USB) Hub interface - Plug and Play ports (one
upstream to connect to a PC, three downstream for use with USB
peripherals, such as a mouse or keyboard)
o EPA Energy Star compliant; the Energy Saver utility enables the user to
select settings for suspend and sleep modes
SPECIFICATIONS
Specifications for the TFT500 Monitor are listed in Table 1.
Table 1. Monitor Specification
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LCD Panel 15.1 inch TFT-LCD panel
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Viewable Image Area (diagonal) 15.1 inches (38.35 cm)
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Dimensions, WxHxD 17.2 x 9.1 x 15.1 inches
(43.7 x 23.2 x 38.5 cm)
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Weight (unpacked) 20 lb (9.07 kg)
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Display Resolutions: (All noninterlaced)
1024 x 768 60, 70, and 75 Hz
832 x 764 75 Hz
800 x 600 60, 75, and 85 Hz
720 x 400 70 Hz
640 x 480 60, 75, and 85 Hz
640 x 350 70 Hz
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Bandwidth 80 MHz
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Input Impedance 75 ohms
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Horizontal Frequency 31.5 to 60.2 kHz
(Banded Continuous) Continuous
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Vertical Frequency 53.3 to 85 Hz
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Power Supply/ALS 90-132/195-265 VAC
Universal/Auto-Switching 47.5-63 Hz
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Inrush Current 30 A at 120 V; 50 A at 220 V
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Maximum Power Rating 45 W (not including USB devices)
55 W fully using USB devices
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Sync Input TTL separate synch
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Signal Cable Connectors 15-pin Mini D-Sub
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Power Management Yes
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Energy Star Compliant Yes
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MPR II Compliant Yes
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European Union CE Compliant Yes
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TCO -95 Compliant Yes
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Anti-static, anti-reflective screen Yes
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On-Screen Controls Yes
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Language Selection English, Spanish, French, German,
or Dutch
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Contrast & Brightness Controls
(Analog) No
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Advanced Controls (Digital):
Brightness, Contrast, Position,
Color, Digital Conversion, Language,
Management, Factory Reset Yes
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Asset Control Yes
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Plug and Play DDC1/2B Yes
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Warranty Three-Year Limited Warranty, first
year parts, labor, and on-site
repair; second and third year
parts only.
Backlights covered under a separate
1-Year, parts, labor, and on-site
repair Limited Warranty.
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DISPLAY MODES
Standard factory-preset display modes for the Compaq TFT500 Monitor are
listed in Table 2.
Table 2. Display Modes
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Scan Frequency and Polarity
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Pixel Horizontal Vertical
Mode Format Sync Rate (kHz) Sync Rate (Hz)
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1 640 x 350 31.5 + 70.1 -
2 640 x 480 31.5 - 60.0 -
3 640 x 480 37.5 - 75.0 -
4 640 x 480 43.3 - 85.0 -
5 720 x 400 31.5 - 70.1 +
6 800 x 600 37.8 + 60.0 +
7 800 x 600 46.9 + 75.0 +
8 800 x 600 53.7 + 85.0 +
9 (Macintosh compatible) 832 x 764 49.7 - 74.6 -
10 1024 x 768 48.4 - 60.0 -
11 1024 x 768 56.5 - 70.0 -
12 1024 x 768 60.0 + 75.0 +
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WARRANTY
The Compaq TFT500 Monitor (excluding backlights) is supported by the
Compaq Three-Year Limited Warranty program. First-year warranty coverage
is for parts, labor, and on-site repair. Second and third year coverage
is for parts only. Warranty upgrades and extensions are available.
Backlights for the TFT500 Monitor are covered under a separate 1-Year,
parts, labor, and on-site repair Limited Warranty.
NOTE: There is the potential for any TFT panel to retain an image on the
display if the monitor is left on with the same image for a
prolonged period. Image retention is not a warrantied failure.
Compaq recommends that customers use screen savers or turn their
monitors off when not in use.
WARRANTY UPGRADE INFORMATION
Compaq Manufacturer Warranty Upgrades can be resold as follows:
o North America Authorized Compaq Resellers can resell a Compaq Warranty
Upgrade by calling Compaq Reseller Sales Consulting and requesting
document 581A/0597.
o Latin America Authorized Compaq Resellers can resell a Compaq Warranty
Upgrade by calling their local Compaq service organization.
Additional information regarding standard warranties and warranty upgrades
may be obtained as follows:
o United States: Call Compaq Reseller Support at 1-800-231-9977, select
the Paqfax option and request document #1217.
o Canada: Call Compaq Reseller Technical Support at 1-800-231-9977, select
the Paqfax option and request the Canadian Product Catalog, or call
Compaq Canadian Reseller Support at 1-800-668-7670.
o Latin America: Call the local Compaq service organization.
TFT DISPLAY
TFT panels of the type used in the TFT500 Monitor have over two million
transistors (three per pixel) that make up the display. It is within the
product specifications to have a limited number of pixels that are
inoperative. These inoperative pixels may appear as "dark dots" (pixels
that are always off) or "bright dots" (pixels that are always on).
Replacement of monitors that have inoperative transistors, within the
specified limits, is not recommended as the replacement monitor will have
inoperative transistors also, and may, in fact, have more than the
original.
The TFT500 Monitor is not considered defective if it meets the following
criteria:
o The number of dark dots visible on a white screen does not exceed 8,
with no more than 2 dark dots within .60 inch (1.5 cm) of each other.
o The number of bright dots visible on a dark or black screen does not
exceed 8 (no more than 5 may be green), with no more than 2 bright dots
within .60 inch (1.5 cm) of each other.
SPARE PARTS
In an effort to hold down costs and facilitate service for customers,
Compaq has implemented a Field Replaceable Unit strategy, which allows
monitor parts to be replaced in the field as opposed to the whole unit
exchange process used for CRT monitors.
The available spare parts for the TFT500 Monitor are listed in Table 3.
The number to the left of the description corresponds to the illustration
below.
Table 3. Spare Parts
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Description Spare Part Number
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(1) Power supply 296473-001
(2) Monitor base 296474-001
(3) Cable access cover 296475-001
(4) Rear enclosure 296476-001
(5) Shield/support bracket 296477-001
(6) Controller 296478-001
(7) TFT panel shield Not available as a
spare part
(8) TFT-LCD panel assembly 296481-001
(9) Backlight bulb 296480-001
(10) Protective cover 296738-001
(11) Front bezel 296479-001
(12) Security locking bracket 296483-001
Miscellaneous cables 296482-001
Desktop mounting arm 285041-001
VGA cable for mounting arm 285042-001
Power cable for mounting arm 285043-001
Miscellaneous screw kit 296739-001
Return kit (box and buns) 285010-001
Shipping Box (qty = 5), available in EMEA only 285011-001
User's Guide * 285012-001
Maintenance and Service Guide * 285014-001
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* The User's Guide and Maintenance and Service Guide are available through
the fulfillment program.
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Figure 1. Exploded View of the Compaq TFT 500 Flat Panel
Monitor