PRODUCT: TFT5010 Monitor GEO AFFECTED: North America, Latin America DATE: January 2000 SUBJECT: New Compaq TFT5010 Monitor INTRODUCTION Compaq Computer Corporation is pleased to introduce the Compaq TFT5010 Monitor. This monitor is a high-resolution, 15-inch thin-film-transistor (TFT) color monitor. The Digital Video Interface analog and digital (DVI-I) connector supports the latest digital graphics cards and the analog VGA connector ensures backward compatibility. The TFT5010 Monitor is compatible with both PC and Macintosh platforms. Three mounting schemes can be used with the TFT5010 Monitor. The standard mount is a small, detachable footprint base. VESA standard mounting arms can also be used to suspend the monitor above the desk. The third mounting scheme is to mount the monitor on the wall like a painting. Using a mounting arm or wall mounting the monitor eliminates the use of desk space by the monitor. The footprint base is designed to receive the external, Compaq universal serial bus (USB) hub. Additionally, the TFT5010 Monitor is supported by a Compaq Three-Year Limited Warranty. KEY FEATURES Key features of the TFT5010 Monitor include: o 15-inch (38.1-cm) TFT diagonal viewable image area o Support for a maximum 1024 x 768 display resolution at 75 Hz o 120-degree horizontal and 100-degree vertical viewing angles o Removable base o Pixel pitch of 0.30 mm o Capability of accepting the USB module option using an optional adapter, which provides one input and four output connectors for use with peripherals o Asset control, allowing a network administrator to track monitor inventory by serial number o Energy Saver utility that reduces power consumption, lowers electromagnetic emissions, and promotes environmentally safe sourcing and recycling o Multisynchronous support for 10 factory-preset modes o Support for Colorific software for monitor color accuracy and consistent screen-to-printer color matching interface o E-Color Key for optimal calibration o Plug and Play readiness that saves time in setup and configuration with Microsoft Windows operating systems o AutoSetup to adjust settings automatically o LiteSaver that conserves energy and backlight life by allowing users to set duration of monitor on/off time SPECIFICATIONS Table 1 lists the specifications for the TFT5010 Monitor. Table 1. Specifications for the TFT5010 Monitor =========================================================================== Description TFT5010 Monitor =========================================================================== Color monitor Yes --------------------------------------------------------------------------- Panel type 15-inch TFT LCD panel --------------------------------------------------------------------------- Viewable image area (diagonal) 15 inches (38.3 cm) --------------------------------------------------------------------------- Viewing angle 120 degrees horizontal and 100 degrees vertical --------------------------------------------------------------------------- Pixel pitch 0.30 mm --------------------------------------------------------------------------- User modes 4 --------------------------------------------------------------------------- Factory preset modes 12 --------------------------------------------------------------------------- Display resolutions: Refresh rate: 1024 x 768 60, 70, and 75 Hz 832 x 624 (Macintosh mode) 74.5 Hz 800 x 600 60, 75 and 85 Hz 720 x 400 (text mode) 70 Hz 640 x 480 60, 75, and 85 Hz 640 x 350 70 Hz --------------------------------------------------------------------------- Horizontal frequency 31.5 to 60 kHz --------------------------------------------------------------------------- Vertical frequency 58 to 78.75 Hz --------------------------------------------------------------------------- Maximum horizontal frequency 107 kHz for preset modes --------------------------------------------------------------------------- Maximum pixel clock speed 78.75 MHz --------------------------------------------------------------------------- Screen coatings Antiglare and antistatic --------------------------------------------------------------------------- Color support Colorific software --------------------------------------------------------------------------- USB capability Yes, 1 upstream and 4 downstream, using optional adapter --------------------------------------------------------------------------- Front panel button functions Menu, Plus and Minus, Power LED, Power Switch and Signal --------------------------------------------------------------------------- Onscreen controls Auto Adjustment, Brightness, Color Temperature, Contrast, Digital Conversion, Display Mode, Factory Reset, Horizontal Position, Serial Number, Vertical Position --------------------------------------------------------------------------- Languages Dutch, English, French, German, Italian, Spanish, --------------------------------------------------------------------------- Power supply 90 to 132 and 195 to 265 VAC, 47.5 to 63 Hz --------------------------------------------------------------------------- Maximum power rating 45 watts --------------------------------------------------------------------------- Power consumption: Suspend Less than 8 watts Sleep Less than 5 watts --------------------------------------------------------------------------- Input impedance 75 ohms --------------------------------------------------------------------------- Sync input TTL separate sync --------------------------------------------------------------------------- Signal cable One DVI-I (analog/digital) connector --------------------------------------------------------------------------- Dimensions (U.S. and Metric): Height x width x depth: Display Head without base 12.5 x 3.07 x 8.58 inches (31.8 x 39 x 7.8 cm) Mounted Overall 15.7 x 15.3 x 8.54 inches (40.0 x 39.0 x 21.8 cm) Base 11.3 x 10.3 x 8.5 inches (28.8 x 26.2x 21.8 cm) --------------------------------------------------------------------------- Dimensions (U.S. and Metric): Height x width: Screen Opening 9.13 x 12.2 inches 23.2 x 30.9 cm --------------------------------------------------------------------------- Weight with base 19.13 lb (8.5 kg) --------------------------------------------------------------------------- Operating temperature 41oF to 95oF (5oC to 35oC) --------------------------------------------------------------------------- Operating humidity 20% to 80% --------------------------------------------------------------------------- Base swivel 45 degrees left and right --------------------------------------------------------------------------- Base tilt 35 degrees up and 5 degrees down --------------------------------------------------------------------------- Certifications CE Marking, Energy Star Compliant, FCC, ISO9241-3 VDT Guidelines, MPRII, TCO'99 --------------------------------------------------------------------------- Asset control Yes --------------------------------------------------------------------------- Plug and Play VESA standard Yes --------------------------------------------------------------------------- Warranty Three-Year Limited Warranty on parts, labor, and onsite repair =========================================================================== DISPLAY RESOLUTIONS Table 2 lists the standard factory-preset display modes for the TFT5010 Monitor. Table 2. Standard Factory-Preset Display Modes for the TFT5010 Monitor =========================================================================== Scan Frequency and Polarity Vertical Horizontal Pixel Pixel Sync Sync Clock Mode Format Rate (Hz) Rate (kHz) (MHz) Source =========================================================================== 1 640 x 350 70.09 - 31.47 + 25.175 VGA Compatibility 2 640 x 480 59.94 - 31.47 - 25.175 VGA Compatibility 3 640 x 480 75.00 - 37.50 - 31.500 VESA Standard 4 640 x 480 85.01 - 43.27 - 36.000 VESA Standard 5 720 x 400 70.08 + 31.47 - 28.321 VGA Compatibility 6 800 x 600 60.32 + 37.88 + 40.000 VESA Standard 7 800 x 600 75.00 + 46.88 + 49.500 VESA Standard 8 800 x 600 85.06 + 53.67 + 56.250 VESA Standard 9 832 x 624 74.55 +/- 49.72 +/- 57.283 MAC Compatibility 10 1024 x 768 60.00 - 48.36 - 65.000 VESA Standard 11 1024 x 768 70.00 +/- 56.5 +/- 75.000 VESA Standard 12 1024 x 768 75.03 + 60.02 + 78.750 VESA Standard =========================================================================== WARRANTY INFORMATION The TFT5010 Monitor is supported by the Compaq Three-Year Limited Warranty. The warranty covers parts, labor, and onsite repair for three years. NOTE: Any TFT panel has the potential of retaining an image on the display when the monitor is left with the same image onscreen for a prolonged period. Image retention (burn in) is not a warranted failure. Compaq recommends that customers use screensavers or turn the monitors off when not in use. United States: The TFT5010 Monitor is also eligible for the next-business-day (NBD) Direct Replacement program. This level of coverage is provided at no additional cost to the end user and is considered part of the standard warranty of the product. Compaq PaqFax document 1219 has additional information on this program. Warranty Upgrades and Extensions (CarePaq Service Offers) Compaq has developed several CarePaq service offers to enhance the support provided by the display product warranty. CarePaq offers are packaged service offers from Compaq Services that can be sold by Compaq Authorized Resellers at the time of the product sale. Warranty extensions and onsite CarePaq offers are available for Compaq displays. Canada and Latin America: Compaq Authorized Resellers can receive information about reselling Compaq Premium Warranty Agreements by contacting the local Compaq Services organization. TFT DISPLAY The TFT panels used in the TFT5010 Monitor have over 2 million transistors (3 per pixel) that make up the monitor. The product specifications permit a limited number of pixels to be inoperative. These inoperative pixels may be dark dots (pixels that are always off) or bright dots (pixels that are always on). Replacement of monitors that have inoperative transistors within the specified limits is not recommended because the replacement monitor may have more inoperative transistors than the original. The TFT panel is not considered defective if it meets the following criteria: o The number of dark dots visible on a white screen does not exceed ten, with no more than two dark dots within 0.60 inch (1.5 cm) of each other. o The number of bright dots visible on a dark or black screen does not exceed seven (no more than four bright dots may be green). o Adjacent high and/or low level dots are not to be within 0.20 inch of each other. COMPATIBILITY Table 3 lists Deskpro computers that have been tested and proven compatible with the TFT5010 Monitor. Table 3. Deskpro Computers Compatible with the TFT5010 Monitor =========================================================================== Compaq Computer Video Controller =========================================================================== Deskpro 2000 Model 5200MMX/3200/CDS S3 Deskpro 4000 Model 5233MMX/3200/CDS DT S3 Virge Deskpro 4000 Model 6233MMX/2400 Matrox Mill II Deskpro 4000S Model 5166MMX/2100/CD S3 Deskpro EN Model 6266/3.2 ATI Rage 2x Deskpro EN Model 6400/6.4 ATI Rage Deskpro EP Model 6333/3.2 ATI Rage 1x Deskpro EP Model 6400/6.4 Matrox G200 Deskpro EN Model 6450/10.0/64/CDS Matrox G100 =========================================================================== SPARE PARTS When ordering a replacement monitor, use the serial number of the monitor, not the serial number of either the central processing unit (CPU) or other main system serial number. The monitor has a separate warranty from the CPU. Table 4 lists the spare part numbers for the whole unit replacement of the TFT5010 Monitor. Compaq Authorized Service Providers (ASPs) can place orders through Customer Service Operations. ASPs in the U.S. and Canada can call the Compaq Order Center at 1-800-952-7689. ASPs in Latin America can call the local Compaq Services organization. Table 4. Spare Parts for the TFT5010 Monitor =========================================================================== Description Spare Part Number =========================================================================== SPS, TFT5010 Monitor, TCO, carbon 168672-B24 SPS, TFT5010 Monitor, TCO, touchscreen, opal 168671-B24 SPS, TFT5010 Monitor, TCO, faceplate, opal 168670-B24 SPS, TFT5010 Monitor, TCO 108856-B24 Adapter, AC 174610-001 Backlight (1 pair) (available for out of warranty 174614-001 units only) Cable cover, rear arm 174612-001 Cable, DVI/VGA 174611-001 Miscellaneous screw kit, rubber foot, hardware kit 174613-001 Return kit 174609-001 User Guide - multilingual * 157253-001 --------------------------------------------------------------------------- * Available through the fulfillment program ===========================================================================