PRODUCT: TFT8020 Monitor GEO AFFECTED: North America, Latin America DATE: November 1999 SUBJECT: New Compaq TFT8020 Monitor INTRODUCTION Compaq Computer Corporation is pleased to introduce the Compaq TFT8020 Monitor. This monitor is a high-resolution, 18.1-inch thin-film-transistor (TFT) color monitor. The Digital Video Interface (DVI) connector supports the latest digital graphics boards and the analog VGA connector ensures backward compatibility. The TFT8020 Monitor is compatible with both PC and Macintosh platforms. Three mounting schemes can be used with the TFT8020 Monitor. The standard mount is a small, detachable footprint base that is designed to receive the external, Compaq Universal Serial Bus (USB) hub. VESA standard mounting arms can be used with the TFT8020 Monitor, thereby eliminating the use of desk space by the monitor. The TFT8020 Monitor can also be wall-mounted. Additionally, the TFT8020 Monitor is supported by the Compaq Three-Year Limited Warranty. KEY FEATURES Key features of the TFT8020 Monitor include: o 18-inch (45.7-cm) TFT diagonal viewable image area o Support for a maximum 1280 x 1024 display resolution at 75 Hz o 160-degree horizontal and vertical viewing angles o Removable base o Pixel pitch of 0.28 mm o Capability of accepting the USB module option using an optional adapter, which provides one input and four output connectors for use with peripherals o Asset control, allowing a network administrator to track monitor inventory by serial number o Energy Saver utility that reduces power consumption, lowers electromagnetic emissions, and promotes environmentally safe sourcing and recycling o Multisynchronous support for 16 factory-preset modes o Support for Colorific software for monitor color accuracy and consistent screen to printer color matching interface o E-Color Key for optimal calibration o Plug and Play readiness that saves time in setup and configuration with Microsoft Windows operating systems o AutoSetup to automatically adjust settings o LiteSaver that conserves energy and backlight life by allowing users to set the duration of monitor on/off time SPECIFICATIONS Table 1 lists the specifications for the TFT8020 Monitor. Table 1. Specifications for the TFT8020 Monitor =========================================================================== Description TFT8020 Monitor =========================================================================== Color monitor Yes --------------------------------------------------------------------------- Panel type 18-inch (45.7 cm) TFT LCD panel --------------------------------------------------------------------------- Viewable image area (diagonal) 18 inches (45.7 cm) --------------------------------------------------------------------------- Viewing angle 160 degrees horizontal and 160 degrees vertical (conical) --------------------------------------------------------------------------- Contrast ratio 300:1 typical --------------------------------------------------------------------------- Pixel pitch 0.28 mm --------------------------------------------------------------------------- User programmable modes 10 --------------------------------------------------------------------------- Factory preset modes 16 --------------------------------------------------------------------------- Display resolutions: Refresh rate: 1280 x 1024 60 and 75 Hz 1152 x 900 (Sun mode) 66 Hz 1152 x 870 (Macintosh mode) 75 Hz 1024 x 768 60, 75, and 85 Hz 832 x 624 (Macintosh mode) 74.6 Hz 800 x 600 60, 75 and 85 Hz 720 x 400 (text mode) 70 Hz 640 x 480 60, 75, and 85 Hz 640 x 350 70 Hz --------------------------------------------------------------------------- Horizontal frequency 31.5 to 80 kHz --------------------------------------------------------------------------- Vertical frequency 58 to 85 Hz --------------------------------------------------------------------------- Maximum pixel clock speed 135.0 MHz --------------------------------------------------------------------------- Dual video inputs Analog and DVI --------------------------------------------------------------------------- Screen coatings Antiglare and antistatic --------------------------------------------------------------------------- Color support Colorific software --------------------------------------------------------------------------- USB capability Yes, 1 upstream and 4 downstream, using optional adapter --------------------------------------------------------------------------- Front panel button functions Menu, Plus and Minus, Power LED, Signal Switch --------------------------------------------------------------------------- Onscreen controls: Main Auto Adjustment, Brightness, Color, Contrast, Factory Reset, Image Control, Language, Management, Onscreen Display Control Image Control Clock Phase, Clock, Custom Scaling, Horizontal Position, Sharpness, Vertical Position, Zoom Color 6500k, 9300K, Custom Language Dutch, English, French, German, Italian, Spanish Management Basic Menu, Default Video Input, Mode Display, Power Saver, Serial Number, Sleep Timer Onscreen Display Control Horizontal Position, OSD Timeout, OSD Transparency, Vertical Position --------------------------------------------------------------------------- Power supply: 90 to 132 and 195 to 265 VAC Universal 47.5 to 63 Hz Maximum power rating Less than 60 watts --------------------------------------------------------------------------- Power consumption: Suspend 8 watts Sleep 8 watts --------------------------------------------------------------------------- Input impedance 75 ohms, +/- 10% --------------------------------------------------------------------------- Sync input TTL separate sync, Composite sync, Sync on Green --------------------------------------------------------------------------- Signal cable One 15-pin miniature D-sub connector, One DVI-1 (analog/digital) connector --------------------------------------------------------------------------- Dimensions (U.S. and Metric): Height x width x depth: Dimensions with base 16.9 x 17.5 x 9.7 inches 42.9 x 44.4 x 24.7 cm Dimensions without base 14.4 x 17.5 x 3.13 inches 36.7 x 44.4 x 7.95 cm --------------------------------------------------------------------------- Weight with base 23 lb (10.2 Kg) --------------------------------------------------------------------------- Weight without base 16.2 lb (7.2 Kg) --------------------------------------------------------------------------- Operating temperature 50ºF to 104ºF (10ºC to 40ºC) --------------------------------------------------------------------------- Operating humidity 10% to 80% --------------------------------------------------------------------------- Base swivel 45 degrees left and right --------------------------------------------------------------------------- Base tilt 35 degrees up, 5 degrees down --------------------------------------------------------------------------- Certifications CE Marking, Energy Star Compliant, FCC, German Ergonomic, ISO9241-3 VOT Guidelines, MPRII, TCO'99, and UL Listing --------------------------------------------------------------------------- Asset control Serial number --------------------------------------------------------------------------- Plug and Play VESA standard Yes --------------------------------------------------------------------------- Warranty Three-Year Limited Warranty on parts, labor, and onsite repair =========================================================================== DISPLAY MODES Table 2 lists the standard factory-preset display modes for the TFT8020 Monitor. Table 2. Standard Factory-Preset Display Modes for the TFT8020 Monitor =========================================================================== Scan Frequency and Polarity Vertical Horizontal Sync Sync Pixel Clock Mode Pixel Format Rate (Hz) Rate (kHz) (MHz) Source =========================================================================== 1 640 x 350 70.09 - 31.47 + 25.175 VGA Compatibility 2 640 x 480 59.94 - 31.47 - 25.175 VGA Compatibility 3 640 x 480 75.00 - 37.50 - 31.500 VESA Standard 4 640 x 480 85.01 - 43.27 - 36.000 VESA Standard 5 720 x 400 70.08 + 31.47 - 28.321 VGA Compatibility 6 800 x 600 60.32 + 37.88 + 40.000 VESA Standard 7 800 x 600 75.00 + 46.88 + 49.500 VESA Standard 8 800 x 600 85.06 + 53.67 + 56.250 VESA Standard 9 832 x 624 74.55 +/- 49.72 +/- 57.283 MAC Compatibility 10 1024 x 768 60.00 - 48.36 - 65.000 VESA Standard 11 1024 x 768 75.03 + 60.02 + 78.750 VESA Standard 12 1024 x 768 85.00 + 68.68 + 94.500 VESA Standard 13 1152 x 870 75.06 +/- 68.68 +/- 100.00 MAC Compatibility 14 1152 x 900 65.96 +/- 61.80 +/- 92.978 SUN Compatibility 15 1280 x 1024 60.02 + 63.98 + 108.00 VESA Standard 16 1280 x 1024 75.02 + 79.98 + 135.00 VESA Standard =========================================================================== WARRANTY INFORMATION The TFT8020 Monitor is supported by the Compaq Three-Year Next Business Day Limited Warranty. The warranty covers parts, labor, and onsite repair charges for three years. Warranty upgrades and extensions are available. United States: The TFT 8020 Monitor is also eligible for the Next-Business-Day service through the Monitor Direct Replacement program. This level of coverage is provided at no additional cost to the end user and is considered part of the standard warranty of the product. If a customer has a defective monitor that is under warranty, the customer should contact the Compaq Customer Support Center at 1-800-OKCOMPAQ (1-800-652-6672). A replacement monitor is shipped within 24 hours of the initial service call. For more information, visit the Compaq Services website: www.compaq.com/support/warranty_upgrades Compaq Authorized Resellers and Compaq Authorized Service Providers (ASPs) can call Compaq Support Services at 1-800-231-9977. TFT DISPLAY The TFT LCD panel used in the TFT8020 Monitor has over 3.9 million transistors (3 per pixel) that make up the monitor. The product specifications permit a limited number of pixels to be inoperative. These inoperative pixels may be dark dots (pixels that are always off) or bright dots (pixels that are always on). Replacement of monitors that have inoperative transistors within the specified limits is not recommended because the replacement monitor may have more inoperative transistors than the original. The TFT LCD panel is not considered defective if it meets the following criteria: o The number of dark dots visible on a white screen does not exceed ten, with no more than two dark dots within 0.60 inch (1.5 cm) of each other. o The number of bright dots visible on a dark or black screen does not exceed ten (no more than four bright dots may be green). o Adjacent high and/or low-level dots are not to be within 0.60 inch of each other. NOTE: Any TFT panel has the potential of retaining an image on the display when the monitor is left with the same image onscreen for a prolonged period. Image retention (burn in) is not a warranted failure. Compaq recommends that customers use screensavers or turn the monitors off when not in use. COMPATIBILITY Table 3 lists Deskpro computers that have been tested and proven compatible with the TFT8020 Monitor. Table 3. Deskpro Computers Compatible with the TFT8020 Monitor ========================================================================== Compaq Computer Video Controller =========================================================================== Deskpro 2000 Model 5200MMX/3200/CDS S3 Deskpro 4000 Model 5233MMX/3200/CDS DT S3 Virge Deskpro 4000 Model 6233MMX/2400 Matrox Mill II Deskpro 4000S Model 5166MMX/2100/CD S3 Deskpro EN Model 6266/3.2 ATI Rage 2x Deskpro EN Model 6400/6.4 ATI Rage Deskpro EP Model 6333/3.2 ATI Rage 1x Deskpro EP Model 6400/6.4 Matrox G200 Deskpro EN Model 6450/10.0/64/CDS Matrox G100 =========================================================================== SPARE PARTS When ordering a replacement monitor, use the serial number of the monitor, not the serial number of the central processing unit (CPU) or other main system serial number. The monitor has a separate warranty from the CPU. Table 4 lists the spare part numbers for the whole unit replacement of the TFT8020 Monitor. ASPs can place orders through Customer Service Operations. ASPs in the U.S. and Canada can call the Compaq Order Center at 1-800-952-7689. ASPs in Latin America can call the local Compaq Services organization. Table 4. Spare Parts for the TFT8020 Monitor =========================================================================== Description Spare Part Number =========================================================================== TFT8020 Monitor, TCO'99 Opal 140712-B24 TFT8020 Monitor, TCO'99 Carbon 163342-B24 Adapter, AC 173315-001 Cable, video 173317-001 Miscellaneous screw kit, rubber foot, hardware kit 173316-001 Return kit 163343-002 User Guide - multilingual * 146427-001 --------------------------------------------------------------------------- * Available through the fulfillment program. ===========================================================================