TITLE _____ IBM Tutorial Manager/2 version 2 ABSTRACT ________ INFORMATION, EDUCATION AND TRAINING JUST-IN-TIME AT WORK AND AT HOME The new computing direction to client/server, work-group and others requires a rethinking of end-user education and new levels of ease-of-use, considering the training provided to the end-users. Application specific training can be best done using 'just-in-time training', i.e. tutorials integrated into the application. Tutorial Manager/2 version 2 is a tool to develop and run interactive computer based tutorials, presentations and training. It will help you create fast and effective training for your employees and together with other IBM products will help ensure your customers are handled quickly and efficiently. IBM Tutorial Manager/2 version 2 provides for the following: Application Development o Easy creation of interactive on-line education o Usage throughout the development cycle - Integration with software design and production - Integration with documentation and HELP creation o Easy creation of an application simulation o Reuse of prototype for software and information development o Runs parallel to application or stand-alone Computer Based Training o IBM Tutorial Manager/2 language easy and fast to use o Powerful authoring functions o Encapsulation of Presentation Manager complexity o Multiple navigation possibilities for the student o Course flow can be dependent on interaction history o Extensive productivity tools for tutorial development The author develops and compiles the tutorials. The presentation component is part of the final tutorial. The tutorial runs on any OS/2 installation (2.1 or later). PRICE: US $1295.- Planned Availability Date: August 26, 1994 PROGRAM NUMBER ______________ Order Type Part Program Number Number Name 5871-BBB 1322977 IBM Tutorial Manager/2 (Europe) Order Type Part Program Number Number Name 5696-896 1322977 IBM Tutorial Manager/2 5775-EL4 14H0204 IBM Tutorial Manager/2 DUA 5775-ES5 14H0204 IBM Tutorial Manager/2 DUA SoftCopyPacks 11H0387 IBM Tutorial Manager/2 SoftCopyPack for 5 11H0388 IBM Tutorial Manager/2 SoftCopyPack for 10 11H0389 IBM Tutorial Manager/2 SoftCopyPack for 20 11H0390 IBM Tutorial Manager/2 SoftCopyPack for 50 11H0391 IBM Tutorial Manager/2 SoftCopyPack for 100 HIGHLIGHTS __________ Tutorial Manager/2 version 2: o Lets nonprogrammers create interactive multimedia applications. o The tutorials can be stand-alone or linked to business applications. This can lead employees, business partners, and customers through a business process, ensuring quality and improving productivity. o Prototypes applications to test their usability and effectiveness before expensive investment in application development. o Improves training results by providing interactive and dynamic information tailored to the student needs through individual navigation paths. DESCRIPTION ___________ With IBM Tutorial Manager/2 version 2 you can create stand-alone training modules to be used anywhere and without expensive training facilities. The tutorial can be linked to business applications to speed up learning and improve productivity. You can build prototypes of applications to test usa-bility and cost effectiveness. The product contains the following four components: 1. The Authoring Tool o is used for production, testing, and preparation of tutorials. 2. The Compiler o parses and compacts final tutorials. 3. The Presentation Component o runs the compiled tutorials. 4. The Capturing Tool o generates window definitions from the OS/2 Presentation Manager. The author creates ASCII course files with easy to learn "GML like" control tags in any text editor. Created tutorial files can be tested with the authoring tool and then compiled for optimal use by the presentation tool. o runs as OS/2 Presentation Manager application. o any application can activate a tutorial for processing. o a new authoring language using GML/SGML like tags. o creation and simulation of: - Action Bars - Pulldown Menus - Popup Menus - Listboxes - Buttons (including user created buttons) - Mouse and icon movements - All standard PM and CUA'91 controls o graphics support for displaying graphics in the format of Bitmaps, Metafiles, and Icons. o building index and list of contents dynamically. o pre-compiler to compress and improve performance of tutorial material o conditional execution through the use of IF, ELSE, CASE, and WHEN. o passing control to other course parts or programs with BRANCH. o BREAK, IMBED, CALL, EXIT, and HYPERTEXT links. o loop processing with FOR, WHILE, REPEAT, and UNTIL. o use of author defined macros. o tutorial debugging as an integrated part of the authoring tool. o import and export of dialog resources. o supplying help with the tutorial through the applications or the tutorials own IPF help file. o enabling a tutorial for DBCS. o answer analysis through the use of a MATCH function. o interface to REXX with parameter passing back and forth. o animation capabilities. o Multi-media support (in conjunction with MMPM/2). - Digital sound: WAV - MIDI sound: MIDI - Digital video: DVI, Indeo, Ultimotion - Animation: FLI, FLC o Improved performance with exploitation of OS/2 32-bit support. PRODUCT POSITIONING ___________________ INFORMATION, EDUCATION AND TRAINING JUST-IN-TIME AT WORK (AND AT HOME) A multitude of new uses and users in the computing world is changing the training and information technology with new opportunities to provide more effective and efficient skill development. It is obvious that a more modular, flexible and individual approach saves cost and downtime. Computer Based Training courses are more cost efficient than conventional classroom training. Greater savings are realized as more people are trained at various locations throughout an organization. The new computing direction to client/server, work-group and other architec-tural trends requires a rethinking of end-user education and new levels of ease-of-use, considering the training provided to the end-users. Application specific training can be best done using 'just-in-time training', i.e. tutorials integrated into the application. IBM's Tutorial Manager/2 version 2 is a tool to develop and run interactive computer based tutorials, presentations and training. It will help you create fast and effective training for your employees and together with other IBM products will help ensure your customers are handled quickly and efficiently. The IBM Tutorial Manager/2 version 2 addresses the following markets: 1. Application development Developers can either build stand-alone tutorials or integrate the tutorials in their application. The usage throughout the development cycle is o Early and application-independent development of on-line product information o Information reuse o Easy application simulation in early project stages to e.g. evaluate user interfaces o Develop tutorial in parallel to the application itself o Ship Presentation Services with application to provide integrated tutorial 2. Computer Based Training All enterprise organizations with a need to educate the employees or customers. The benefits for the customers are reduced costs for user training. Improved training results by interactive and dynamic information (tutorials). 3. Kiosk systems Any time you are e.g. asking for a guided tour (exhibition, museum, art gallery) a kiosk system is able to provide this service. A 24 h service offering without any personnel: a kiosk system can help the user in case of any question 'what to do next?'. 4. Service offering Writing tutorials and present the solution with animation, video, sound and user training, requires an experienced MultiMedia team. National Language Support is expanded to 3 languages. Menus, messages and publications will be translated for the following countries: France, Germany, and Japan. TECHNICAL INFORMATION _____________________ SPECIFIED OPERATING ENVIRONMENT HARDWARE REQUIREMENTS: The following hardware is required to run IBM Tutorial Manager/2 version 2: o Any system unit, e.g. 386SX with 16 MHz supported by OS/2 2.1 or later. o Disk storage of at least 7 MB free for IBM Tutorial Manager/2 o Mouse o Display and display adapter as support by OS/2 2.1 or later. SOFTWARE REQUIREMENTS: OS/2 Version 2.1 or later. For Multi-Media support MMPM/2 is required (part of OS/2 2.1 but a separate installation is necessary). For FLI and FLC support Autodesk Animator (TM) player for MMPM/2 is required. (TM) Trade mark of Autodesk Inc. Tutorials previously developed with IBM Tutorial Manager/2 5764-022 can be used with this version of IBM Tutorial Manager/2. MARKETING FOCUS _______________ MARKETING PROGRAMS The 30-day money-back guarantee provides the end user with an unconditional money back guarantee. If for any reason the end user is not satisfied with our Products or our Program Packages, the products can be returned to the place of acquisition for a full refund. The products must be returned within 30 days from the date of acquisition with a valid proof of license. Only products obtained directly from IBM, an IBM Business Partner, or EduQuest are eligible for this program. This applies to purchases or licenses obtained on or after March 17, 1992. Refer to announcement letter 92-147 for further details. PROMOTION PROGRAMS: Demonstration copies of IBM Tutorial Manager/2 are available on request from the IBM Germany GSDL (German Software Development Lab.). Samples can be downloaded from CompuServe GO PSPAPROD, Section Tutorial Manager. ORDERING INFORMATION: All orders for software and publications are available via PartnerLink or available through the IBM Software/Publications Hotline (1-800-327-5711). GEMS ORDERING INFORMATION: Part Product Unit Minimum Distribution Number Type of Order Location Measure Quantity ======= ======= ======= ======== ============ 1322977 (1) (5) 001 IMSS 16H9421 (L) (5) 001 IMSS 16H9422 (L) (5) 001 IMSS 16H9423 (1) (5) 001 IMSS AVAILABLE FOR ORDERING: August 26, 1994. DISTRIBUTION/SHIPMENT: All shipping charges for IBM Licensed Programs/Publications from an IBM designated shipping location will be paid by IBM in accordance with IBM's shipping practices. The remarketer is responsible for shipping charges incurred by IBM as a result of requested shipping arrangements which do not conform to IBM's then current shipping practice. TERMS AND CONDITIONS ____________________ LICENSING: This Licensed Program will be available on a one-time charge basis to all Authorized Dealers/Industry Remarketer-PC/ Software Dealers, offered for remarketing under the terms and conditions of the IBM IBM Business Partner Agreement. This program is licensed under the terms and conditions of the IBM Program License Agreement (PLA) (Z125-3301-02). A copy of the PLA is packaged and shipped with each program. The diskettes are in a sealed envelope inside the package and requires the end user to break the envelope seal. This constitutes acceptance of the PLA. No signature is required. IBM has acceptance terms for Additional License Copies for this program. Under these terms, customers may now acquire additional licenses for this program by ordering a "Proof of Additional License" certificate. The new "Proof of Additional License", which is in the form of a certificate, is the customer's authorization to make a single copy of the program. The certificate may be ordered in any quantity. The customer must have obtained an original program package in order to acquire additional licenses. The terms and conditions of the IBM Program License Agreement supplied with the original program package apply to the Additional License Copies, except that the additional licenses may not be transferred. There is no machine readable code included with the new "Proof of Additional License" package. Customers now have a choice of acquiring additional licenses with the new Proof of License certificate or by accepting the terms for Additional Licenses Copies in the existing agreements (IBM Customer Agreement, IBM Customer Agreement - License or End User Additional License Agreement). RETURNS: INVENTORY ADJUSTMENTS IBM Tutorial Manager/2 may be returned for credit as outlined in the Inventory Adjustment section of the applicable IBM Agreement. All licensed programs returned to IBM will be credited at the Level 2 License Charge. All invoices should be paid in full until credit is received. If the PLA package has been opened, but the diskette seal has not been broken, the remarketer must accept the package and refund the money paid to the end user. These packages may be returned to IBM under the returns pro-visions. 30-DAY MONEY-BACK GUARANTEE IBM will provide a credit for any program package returned to its point of acquisition, provided it was acquired in the 30 days prior to the date of return and includes the accompanying documentation and media. Upon receipt of the program package the remarketer will sign the Request for Credit for Returned Licensed Program (Z125-4830) certifying that the program package and its accompanying documentation and media was destroyed. The Request for Credit for Returned IBM Licensed Program may be obtained from the local IBM office. To obtain credit for the returned program package, the remarketer must submit the end user's sales receipt or invoice, a copy of the IBM invoice and the Request for Credit for Returned Licensed Program, signed by the remarketer and send to the IBM TCS processing location. The return credit will be processed upon receipt of the above. The credit will be based upon level II pricing. PRICE REDUCTION CREDIT: IBM Tutorial Manager/2 may be eligible for a Price Reduction Credit. The Price Reduction Credit will be determined by multiplying the Shipment Count by the Product Credit. The Shipment Count is the quantity of the PLA program shipped to you by IBM during the two-month period immediately preceding the effective date of the Price decrease. IBM reserves the right to adjust the amount of the Shipment Count based on its records. The Product Credit is an amount IBM will specify on the day of the Price decrease. LIMITED WARRANTY: PROGRAMS: Yes. MEDIA: Three (3) months. PROGRAM SERVICES: Programs in this announcement are supported by the IBM GSDL Boeblingen. Support Center until August 26, 1996. Access to this Support Center is through the CompuServe network. The statement of service included in the program package describes this service. IBM does not guarantee service results or represent or warrant that all errors or program defects will be corrected. Instructions for reporting problems are included in the program publications. UPGRADES: Upgrades to IBM Tutorial Manager/2 version 2 release 1 from IBM Tutorial Manager/2 version 1 release 1 may be obtained through IBM Authorized Personal Computer Dealers, IBM Authorized Software Dealers and Industry Remarketers. The end user must present the original proof of license(s) (original colored cover page of the User's Guide or the Reference Manual) along with a completed and signed IBM Personal Computer/System Program Remarketer Upgrade and Certif-ication Form (available from the remarketer) with payment to the remarketer. The proof of license must be the original -- no copies will be accepted. The remarketer will then give the end user a new IBM Tutorial Manager/2 2.1. Remarketers are free to set their own prices to the end user for these upgrades.