IBM OS/2 2.1 SERVICEPAK (XR06200) AVAILABLE

         FEBRUARY 23, 1994

            THE IBM OS/2 2.1 SERVICEPAK, LEVEL XR06200, IS AVAILABLE
            FOR IMMEDIATE ELECTRONIC DOWNLOADING FOR CUSTOMERS USING
            OS/2 VERSION 2.1.  STARTING MARCH 1, 1994, THIS
            SERVICEPAK WILL BE AVAILABLE FOR ORDERING IN DISKETTE AND
            CD-ROM FORMS.  THIS SERVICEPAK DOES NOT APPLY TO CUS-
            TOMERS USING OS/2 VERSION 2.1 FOR WINDOWS.  THIS
            SERVICEPAK CONTAINS FIXES FOR PROBLEMS REPORTED BY CUS-
            TOMERS SINCE OS/2 2.1 WAS DISTRIBUTED IN JUNE OF 1993.

         THE SERVICEPAK IS DESIGNED TO BE APPLIED TO:

               O  OS/2 2.1 AS RELEASED IN JUNE, 1993
               O  OS/2 2.1 PRELOADED SYSTEMS

            THIS SERVICEPAK DOES NOT APPLY TO CUSTOMERS USING OS/2
            VERSION 2.1 FOR WINDOWS.  ALTHOUGH A SERVICEPAK FOR OS/2
            VERSION 2.1 FOR WINDOWS WILL BE MADE AVAILABLE SHORTLY,
            THE INFORMATION IN THIS ANNOUNCEMENT APPLIES ONLY TO THE
            OS/2 VERSION 2.1 PRODUCT THAT WAS MADE AVAILABLE IN JUNE
            OF 1993.

         ORDERING THE SERVICEPAK -----------------------

            YOU MAY DOWNLOAD DISKETTES OF THE SERVICEPAK ELECTRON-
            ICALLY OR, START- ING MARCH 1, 1994, YOU MAY ORDER EITHER
            THE DISKETTES OR A CD-ROM OF THE SERVICEPAK BY MAIL.  YOU
            MAY MAKE AS MANY COPIES OF THE SERVICEPAK AS YOU HAVE
            LICENSED COPIES OF OS/2 2.1.  YOU MAY DISTRIBUTE COPIES
            TO OTHER PROPERLY LICENSED OS/2 2.1 OWNERS.

            A BOOKLET OF INSTALLATION INSTRUCTIONS IS INCLUDED WITH
            THE SERVICEPAK.  A "READ ME" FILE, CALLED README, CON-
            TAINS TECHNICAL CONSIDERATIONS.


         DOWNLOADING ELECTRONICALLY:

            ELECTRONIC DELIVERY OF THE SERVICEPAK IS AVAILABLE FROM
            THE FOLLOWING ELECTRONIC BULLETIN BOARD SYSTEMS IF YOU
            HAVE HIGH-SPEED COMMUNICATIONS TO DOWNLOAD THE DISKETTE
            IMAGES:

            O  IBM OS2BBS - IF YOU ARE A SUBSCRIBER TO THE OS2BBS,
            YOU MAY DOWNLOAD THE SERVICEPAK.  THE SERVICEPAK IS LOCATED IN
            THE SOFTWARE DOWNLOAD LIBRARY.  IF YOU ARE NOT A SUBSCRIBER TO THE
            OS2BBS AND WISH TO SUBSCRIBE, PLEASE CALL 1-800-547-1283.

            O  COMPUSERVE - MEMBERS OF THE COMPUSERVE INFORMATION
            SERVICE MAY DOWNLOAD THE SERVICEPAK FROM THE IBM OS2 FORUM LIBRARY
            (GO IBMSERV). 

            O  INTERNET - CUSTOMERS HAVING ACCESS TO INTERNET SERVICES CAN
            DOWNLOAD THE SERVICEPAK FROM THE NETWORK.  CUSTOMERS SHOULD DO
            AN ANONYMOUS FTP FROM "SOFTWARE.WATSON.IBM.COM".  THE SERVICEPAK IS
            LOCATED IN THE "/PUB/OS2" DIRECTORY.

            O  IBM PERSONAL COMPUTER COMPANY BBS - CUSTOMERS MAY CALL
            THE IBM PERSONAL COMPUTER COMPANY BBS BY DIALING (919)
            517-0001 VIA YOUR COMMUNICATIONS MODEM.

            SOME OF THESE SYSTEMS MAY NOT BE AVAILABLE OUTSIDE THE
            UNITED STATES.  IF THESE BULLETIN BOARD SYSTEMS ARE NOT
            AVAILABLE IN YOUR COUNTRY, YOU CAN CONTACT YOUR SERVICE
            REPRESENTATIVE OR THE PLACE WHERE YOU PURCHASED OS/2 2.1.

         ORDERING BY MAIL (STARTING MARCH 1, 1994)

            STARTING MARCH 1, 1994, IF YOU RESIDE IN THE U.S. AND DO
            NOT HAVE ACCESS TO ANY OF THE ELECTRONIC BULLETIN BOARD
            SYSTEMS, OR IF YOU NEED THE SERVICEPAK DELIVERED ON
            DISKETTES OR CD-ROM, YOU MAY ORDER THE SERVICEPAK BY
            CALLING 1-800-494-3044 AND CHARGING THE SHIPPING AND HAN-
            DLING FEES TO YOUR CREDIT CARD.  YOU MAY ALSO PAY BY
            CHECK OR PURCHASE ORDER.  A TWO-DAY EXPRESS MAIL SERVICE
            IS USED TO DELIVER THE SERVICEPAK.

            THE DISKETTE VERSION OF THE SERVICEPAK CONSISTS OF
            TWENTY-TWO 3-1/2 INCH DISKETTES OR TWENTY-SIX 5-1/4-INCH
            DISKETTES.  IT WILL BE SHIPPED FOR A NON-REFUNDABLE FEE
            OF $40.00 PLUS TAX TO COVER THE COST OF THE MATERIAL,
            SHIPPING, AND HANDLING.  THE CD-ROM VERSION COSTS A
            NON-REFUNDABLE $40.00 PLUS TAX.

            WHEN ORDERING, PLEASE SPECIFY:

               1.WHETHER YOU WANT THE 3-1/2-INCH DISKETTE, 5-1/4-INCH
            DISKETTE, OR CD-ROM VERSION OF THE SERVICEPAK.  NOTE: IF YOU WANT
            DISKETTES, BE SURE TO ORDER THE SIZE THAT IS BOOTABLE ON YOUR
            MACHINE (I.E., TYPICALLY THE SIZE OF YOUR "A" DISKETTE DRIVE).

               2.AN ACTUAL BUSINESS OR HOME ADDRESS WITHOUT A P.O.
            BOX NUMBER. (THE TWO-DAY EXPRESS MAIL SERVICE CANNOT DELIVER TO
            P.O. BOXES.)

               3.A CURRENT CREDIT CARD NAME, EXPIRATION DATE, AND
            NUMBER TO WHICH THE FEE WILL BE CHARGED.

               4.WHETHER YOU CHOOSE TO PAY BY CHECK

               5.WHETHER YOU CHOOSE TO PAY BY PURCHASE ORDER