06/19/97 Product Installation Collection 01 TERMS AND CONDITIONS -------------------- Important - please read the following terms and conditions. Downloading the Service Fixes included in this collection indicates your acceptance of the following terms and conditions: 1. You must be, and agree that you are, a current licensee of OS/2 Warp 3/4. 2. You may make copies of the OS/2 Service Fixes equal to the number of licensed copies of OS/2 Warp 3/4. 3. You may only use the OS/2 Warp 3/4 Service Fixes included with this collection for maintenance purposes. 4. All other terms and conditions of your OS/2 Warp 3/4 license agreements apply to the Service Fixes; however, this does not extend any warranty and/or services, including but not limited to the "Initial Installation" period, outlined in such agreements. Note: OS/2 Warp 3/4 means OS/2 Warp 3 or OS/2 Warp 4. Collection of fixes for resolving Installation problems ------------------------------------------------------- This zip file is a collection of fixes for problems that occur during install. The intent of this collection is to allow system administrators to manually update portions of their CID install trees with corrected install modules. Download to a separate (empty) directory and expand using PKUNZIP or UNZIP. Use the -d flag to expand the directory structure stored in the zipfile. Fixes are organized by release. V3 contains fixes for Warp 3.0 based products. V4 contains fixes for Warp 4.0. Within the respective version directory, the fixes are named with the APAR that identified the problem. Within each APAR directory, a readme identifies the procedure to be used to apply that fix. The HINTS directory ------------------- The HINTS directory contains additional documentation to help you resolve installation problems. The files are: CDROM_IN.LST - Workarounds and tips for getting Warp 4 installed on your system. Printable at 60 lines/page. CDROM_IN.HTM - WWW Browser version of the above. CID_INFO.LST - Instructions for CID migration to Warp 4. Printable at 60 lines/page. CID_INFO.HTM - WWW Browser version of the above. To look at the WWW Browser version of these files, start (*) Web Explorer or (**) Netscape Navigator for OS/2 then use the File -> Open dialog to point to the .HTM file you want to review. APAR listing for V3 ------------------- None APAR listing for V4 ------------------- JR09318 CONFIG.SYS ERROR WHEN INSTALLING OS/2 WARP V4 OVER OS/2 WARP V4 Installing Warp 4 over Warp 4 the file MMOS2\VCSHDD.SYS is being deleted and when you boot the system after installation finished, the following error message is being displayed: SYS1718: The system cannot find the file c:\mmos2\vcshdd.sys specified in the Device statement on line xx of config.sys JR09456 INSTALL.EXE DOES NOT SAVE OPENDOC OR VOICETYPE COMP. CHECK MARKS If you select OpenDoc or VoiceType then select Win-OS/2 support, select the More button then click on Automatic Configuration and Advanced Configuration back and forth a couple of times, the check marks for OpenDoc and Voicetype are removed. JR09491 MERLIN WINOS/2 GDI.EXE PROBLEM WITH THINKPAD USES WDC24 CHIP SET IBM ThinkPads using the WDC24 chip set, when installing Warp 4, and set resolution to 800x600x256 then reboot and try to load WinOS/2, Customers see that GDI.EXE could not be loaded. JR09507 BAD MSG IN WINOS2 NETWARE INSTALL. MISSING IPX.OBJ IN V4 CD. When a user installs Netware support under WINOS2 in Warp 4.0, an incomplete dialog box appears titled "WIN-OS/2 Setup" that prompts the customer to "Please insert the ." instead of "Please insert the Disk # xx". The installation program at this point is attempting to install the file IPX.OBJ. JR09509 WIN/OS2 DLL FILES NETAPI.DLL AND PMSPL.DLL ARE MISSING Enter WINOS2 setup to setup the 'Network Awareness' for a session fails. Customer gives the path as X:OS2IMAGE\DISK_W2 and is then asked for DISK_W5. The next message is to insert disk "." (a period: no name, nothing else). There is a screen in back that indicates it is looking for NETAPI.DLL and PMSPL.DLL.le JR09627 HANG DURING MIGRATION WITH EASY INSTALL WITH CODEPAGE CHANGE. When migrating from Warp V3 to Warp V4, if the codepage of Warp V4 is different from that of Warp V3 and the user selects Easy Install, the system hangs in Phase II. This is especailly noticeable if Ultimail Lite is installed on the partition. JR09882 MISSING FILE(S) DURING THE CID INSTALL CAUSE SOME CM2 OR PCCOM ICONS FROM ITS FOLDER TO DISAPPEAR AFTER REBOOT. The file LFAPI.DLL is missing in CID environment because SYSMGT component is not installed (CLIFI.EXE). This causes icons of OS2PEER not to be built if OS2PEER is installed after COM/2 or PCOM/2. JR10245 WARP V4 FAILS TO INSTALL A HP DESKJET 500C PRINT DRIVER FOR WINOS2 With WARP 4 you cannot install a HP ***DeskJet 500C print driver for WINOS2. The \OS2\MDOS\WINOS2\SYSTEM\CONTROL.INF file has an incorrect entry of disk Z: for the print driver. A search of Print Driver diskettes fails to find the driver. Fix is to obtain the driver directly from HP. Trademarks: * Web Explorer is a trademark of IBM Corporation ** Netscape Navigator is a trademark of Netscape Communications Corporation *** DeskJet is a trademark of Hewlett Packard Corporation