12/29/94 9:00pm Electronic Convention Center(tm) ENTER A CONFERENCE IN SESSION 5 OS/2 Warp What is your name? Christopher Pratt Welcome to OS/2 Warp (#23,jon cleary) will most people go after the prize winners are announced (#8,Lee Taylor) Lori, random door-prize. (#36,Lori) Thanks Tom /send (#19,Christian) Try /commands, Grant (#26,Bob Barrett) set page (#3,bob Ward) why havent there been more 32bit apps released (#6,Tom) No problem Lori, and you don't need 'send...that's only for private mes sages (#18,Matt Pollicove) People are afraid to support something non MS I think (#22,DAN PATRICK) SLOW PROGRAMERS (#8,Lee Taylor) App developers don't believe in OS/2 yet. (#23,jon cleary) bob they cost more to make (#18,Matt Pollicove) Stinks, me thinks (#43,Pat Maloney) too bad. (#50,Dave Puckett) status (#36,Lori) oh...duh...thanks tom..... (#3,bob Ward) has anyone tried the lotus 1234 for o/s2 (#61,Greg) ]]//commands (#43,Pat Maloney) 1234? (#3,bob Ward) oops s/b 123 (#18,Matt Pollicove) If I decide to go stright os/2 I will be getting the smart suite. DOes the OS/2 have organizer? % The OS/2 Warp conference is beginning Your moderator is Dennis Sheridan (1) (#1,Dennis Sheridan) Thanks you everyone! This is a great crowd! (#1,Dennis Sheridan) This is PC World's first OS/2 conference.. (#1,Dennis Sheridan) We're pleased to see you all here. (#1,Dennis Sheridan) We'll have prizes.. (#1,Dennis Sheridan) but the best part will be what you learn.. (#1,Dennis Sheridan) about OS/2 this evening. (#1,Dennis Sheridan) I'm going to bring up Lou Miranda and TimStipples.. (#1,Dennis Sheridan) (if I can type better than this) /USER User User ID Nod Ch/Gr Handle ---- ------------- --- ----- ------------------- 1 71154,362 FDW 1 Dennis Sheridan . users deleted . 20 71233,1773 GDP 1 T. Sipples [IBM] . . . 40 users deleted (to save space) . . . 42 74431,2314 NTY 1 Ed Rauh [PCW] . more users deleted . 53 75704,2350 HYU 1 Christopher Pratt . more users deleted . 56 73567,471 MIP 1 Lou Miranda [PCW] 57 71154,1234 NNC 1 Joe Rosenman [PCW] . more users deleted . 104 users attending at one point. . (#1,Dennis Sheridan) First, Lou Miranda. Lou, will you introduce yourself, and. . (#1,Dennis Sheridan) tell everyone who you are? (#1,Dennis Sheridan) GA (#56,Lou Miranda [PCW]) Thanks, Dennis! (#56,Lou Miranda [PCW]) Hi, I'm Lou Miranda, a former Contributing Editor at (#56,Lou Miranda [PCW]) PC World magazine, and currently a Sysop for (#56,Lou Miranda [PCW]) PC World Online. GO PCWORLD or GO PWOFORUM to get there. (#56,Lou Miranda [PCW]) I just started writing an OS/2 Warp tips hypertext file. (#56,Lou Miranda [PCW]) It's called LouTip.Inf. You can find it as LouTip.Zip (#56,Lou Miranda [PCW]) on PWOFORUM. Thanks. (#56,Lou Miranda [PCW]) I thought Tim Sipples would be a good person to (#1,Dennis Sheridan) Now, Tim Stipples, who probably doesn't need an introductio n.. (#1,Dennis Sheridan) But, Tim? (#1,Dennis Sheridan) GA (#20,T. Sipples [IBM]) All set, Lou? (#56,Lou Miranda [PCW]) start offYes! (#20,T. Sipples [IBM]) Well, thanks to Lou for the invitation to stop by PC Worl d's (#20,T. Sipples [IBM]) conference tonight, and thank you to Dennis for moderatin g. (#20,T. Sipples [IBM]) I'm very pleased to see so many people here tonight, and I hope (#20,T. Sipples [IBM]) many of you will be able to pick up useful tips and trick s on (#20,T. Sipples [IBM]) how to get the most out of OS/2 Warp. A couple points of (#20,T. Sipples [IBM]) introduction, first. One is that, yes, I'm working hard on the (#20,T. Sipples [IBM]) OS/2 Warp edition of the Frequently Asked Questions List. I'd (#20,T. Sipples [IBM]) say it's about 80% complete, but it is taking much more t ime than (#20,T. Sipples [IBM]) I thought because practically every section had to be upd ated to (#20,T. Sipples [IBM]) reflect new things in OS/2 Warp. The current Frequently Asked (#20,T. Sipples [IBM]) Questions List is filename FAQ21E.ZIP in the OS2USER libr ary on (#20,T. Sipples [IBM]) CompuServe. Second, if you do have specific support ques tions (#20,T. Sipples [IBM]) which I'm not able to address tonight, please stop by the (#20,T. Sipples [IBM]) OS2SUPPORT forum and download PROBLM.ZIP. This program l ets (#20,T. Sipples [IBM]) you create a problem report which you can e-mail to IBM. If (#20,T. Sipples [IBM]) you can't even get that far, be sure to visit the online message (#20,T. Sipples [IBM]) forums in OS2SUPPORT for advice and assistance. And now I guess (#20,T. Sipples [IBM]) we're off to questions! (#1,Dennis Sheridan) thanks, Tim. Lou, did you want to do something first? (#1,Dennis Sheridan) Thank, Tim. (#1,Dennis Sheridan) Before We start (#1,Dennis Sheridan) with the question and answer period... (#1,Dennis Sheridan) perhaps Lou would like to run this thing.. (#1,Dennis Sheridan) Loou, did you want to ask Tim some questions.. (#1,Dennis Sheridan) and then have a question and answer period? (#1,Dennis Sheridan) ga (#56,Lou Miranda [PCW]) Sure. How many copies of Warp has IBM sold, anyway? (#56,Lou Miranda [PCW]) ga (#20,T. Sipples [IBM]) On December 20th we announced that over 800,000 copies of (#20,T. Sipples [IBM]) IBM OS/2 Warp Version 3 have left our plant (which are th e (#20,T. Sipples [IBM]) best numbers we have) worldwide. That number makes us ve ry (#20,T. Sipples [IBM]) happy indeed, because our large corporate customers (who (#20,T. Sipples [IBM]) have embraced OS/2 in big numbers) are not participating in (#20,T. Sipples [IBM]) these sales -- the upgrade for OS/2 2.x (with Win-OS/2) i s (#20,T. Sipples [IBM]) due next month. In other words, most of these copies of (#20,T. Sipples [IBM]) OS/2 Warp have been purchased by home, small business, an d (#20,T. Sipples [IBM]) other users who perhaps we've not done as well with as we (#20,T. Sipples [IBM]) should have. We're very happy they're trying OS/2 Warp (#20,T. Sipples [IBM]) and recommending it to others. (#20,T. Sipples [IBM]) GA (#56,Lou Miranda [PCW]) My personal experience is that Warp sells out as soon as (#56,Lou Miranda [PCW]) they stock it at the local CompUSA and ComputerCIty stor es. Now that (#56,Lou Miranda [PCW]) LANtastic for OS/2 has been released, there's finally (#56,Lou Miranda [PCW]) a peer to peer network system--and a great one at that. (#56,Lou Miranda [PCW]) What are IBM's plans for P2P networking? (#56,Lou Miranda [PCW]) ga (#20,T. Sipples [IBM]) Right to the tough ones, eh? :-) (#20,T. Sipples [IBM]) IBM's plans for peer-to-peer networking. Well, as you (#20,T. Sipples [IBM]) know the base OS/2 Warp package comes with what some (#20,T. Sipples [IBM]) people like to call "casual networking," namely the (#20,T. Sipples [IBM]) ability to dial up the Internet (and other online (#20,T. Sipples [IBM]) services, including CompuServe) and do things that you (#20,T. Sipples [IBM]) might ordinarily do over a network, but remotely. So, (#20,T. Sipples [IBM]) with the base package, you can send and receive Internet (#20,T. Sipples [IBM]) mail, share a virtual chalkboard (using the included (#20,T. Sipples [IBM]) Person to Person software) to conduct a live computerized (#20,T. Sipples [IBM]) "conference call," and so on. But I think what a lot of (#20,T. Sipples [IBM]) people would like to see is a version of OS/2 Warp where (#20,T. Sipples [IBM]) you don't go out and buy networking software (software (#20,T. Sipples [IBM]) that operates over a network card, such as a Novell (#20,T. Sipples [IBM]) NetWare requester or peer-to-peer networking) "a la (#20,T. Sipples [IBM]) carte." It's really a packaging issue more than one (#20,T. Sipples [IBM]) of availability. That's what our so-called network (#20,T. Sipples [IBM]) version of OS/2 Warp is for. This version of OS/2 Warp (#20,T. Sipples [IBM]) will contain a larger BonusPak with extra applications (#20,T. Sipples [IBM]) for use with your network card, so you have flexibility, (#20,T. Sipples [IBM]) in one box, to connect with virtually any system. (And (#20,T. Sipples [IBM]) you can easily upgrade from the base OS/2 Warp by just (#20,T. Sipples [IBM]) getting the larger BonusPak and adding it on.) That (#20,T. Sipples [IBM]) release is just entering beta testing, and we're hoping (#20,T. Sipples [IBM]) we will be able to ship it some time in the spring (#20,T. Sipples [IBM]) (Northern Hemisphere), perhaps even early spring. Howeve r, (#20,T. Sipples [IBM]) our testers will dictate how aggressive we are on the (#20,T. Sipples [IBM]) schedule, because we want to spend some time making the (#20,T. Sipples [IBM]) installation program for these various networking (#20,T. Sipples [IBM]) pieces even smoother. (#20,T. Sipples [IBM]) GA (#1,Dennis Sheridan) Thanks, Tim... (#1,Dennis Sheridan) before openning the floor to questions.. (#1,Dennis Sheridan) I have one.. (#1,Dennis Sheridan) The $6.00 an hour surcharge for Internet.. (#1,Dennis Sheridan) access recently took a hit in Infoworld.. (#1,Dennis Sheridan) Do you have a comment of that, Tim? (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) I read the article you are referring to. (#20,T. Sipples [IBM]) Like CompuServe, Prodigy, or almost any other online (#20,T. Sipples [IBM]) service, signing on to the Internet costs something to (#20,T. Sipples [IBM]) somebody. Part of the culture of the Internet (one which (#20,T. Sipples [IBM]) I respect, by the way) is the free (emphasis on the word (#20,T. Sipples [IBM]) free) exchange of information and ideas. With OS/2 Warp, (#20,T. Sipples [IBM]) when you sign on, there's some legalese which you're (#20,T. Sipples [IBM]) supposed to read, then some more legalese. A lot of (#20,T. Sipples [IBM]) people didn't read it and, hence, when the first month's (#20,T. Sipples [IBM]) bill came for usage charges, they were surprised that (#20,T. Sipples [IBM]) access to the Internet through an 800 number cost more (#20,T. Sipples [IBM]) than access through a local dial-up number (even though (#20,T. Sipples [IBM]) we did spell it out and recorded rate information, for (#20,T. Sipples [IBM]) review later on, for each user). I thought the last (#20,T. Sipples [IBM]) sentence in the Infoworld article was the most interestin g, (#20,T. Sipples [IBM]) because it mentioned that Infoworld surveyed several (#20,T. Sipples [IBM]) Internet providers and found that none charged zero for (#20,T. Sipples [IBM]) 800 number access, and the range was from $4 to $8. (#20,T. Sipples [IBM]) The IBM Global Network access was right in the middle of (#20,T. Sipples [IBM]) the pack. (#20,T. Sipples [IBM]) Anyway, connecting to the Internet is not, unfortunately, (#20,T. Sipples [IBM]) free, even if you think you're getting your access for (#20,T. Sipples [IBM]) free. If you're at a university, connecting to the (#20,T. Sipples [IBM]) Internet, you pay for it in your tuition. At a company, (#20,T. Sipples [IBM]) your company pays. There are some costs involved. (#20,T. Sipples [IBM]) Fortunately you can shop around with OS/2 Warp. If you (#20,T. Sipples [IBM]) don't like the IBM Global Network rates (which are the (#20,T. Sipples [IBM]) best around if you travel -- it's great if you're a (#20,T. Sipples [IBM]) notebook user and need access to the Internet from (#20,T. Sipples [IBM]) practically anywhere in the world), just use your favorit e (#20,T. Sipples [IBM]) local Internet provider -- any provider with SLIP or (#20,T. Sipples [IBM]) (now) PPP access. GA (#1,Dennis Sheridan) Thank you, Mr Sipples, I hope that clears up some problems. . (#1,Dennis Sheridan) with that little item.. (#1,Dennis Sheridan) I'm going to now open the floor to questions.. (#1,Dennis Sheridan) Because of the large size of the crowd.. (#1,Dennis Sheridan) I must limit one question per member.. (#1,Dennis Sheridan) and then move on to the next in line.. (#1,Dennis Sheridan) I hope you find this fair.. (#1,Dennis Sheridan) Please address your question to Mr Sipples, or Lou Miranda, or myself.. (#1,Dennis Sheridan) Remmeber that this is your opportunity to talk.. (#1,Dennis Sheridan) to the best OS/2 authority.. (#1,Dennis Sheridan) and I suggest you direct your question to Mr. Sipples.. (#1,Dennis Sheridan) We begin % Moderator recognizes question #1 Tom (6) (#1,Dennis Sheridan) Tom, your up. (#6,Tom) Hello everyone.... (#6,Tom) My question, as many new WARP users...is about games... (#6,Tom) are there any suggestions you can offer to improve DOS game perofrmance ? (#6,Tom) (to anyone) (#1,Dennis Sheridan) Thanks, Tom.. Tim? (#20,T. Sipples [IBM]) Yes, there are. First off, there are 250+ games that (#20,T. Sipples [IBM]) will be recognized by OS/2 Warp when you install it, (#20,T. Sipples [IBM]) and all the optimum settings for those games will be (#20,T. Sipples [IBM]) provided and an icon set up for the game. (#20,T. Sipples [IBM]) Let's assume that you're talking about a DOS game. (#20,T. Sipples [IBM]) There are several steps you can take. First, take a (#20,T. Sipples [IBM]) look at all the information located in your OS/2 Warp (#20,T. Sipples [IBM]) Information folder. Also, use the electronic (#20,T. Sipples [IBM]) resources available to you, including CompuServe -- (#20,T. Sipples [IBM]) there's a great list of games settings that have been (#20,T. Sipples [IBM]) compiled by OS/2 Warp users to help you. (I believe (#20,T. Sipples [IBM]) you'll find the list as GAMESXX.ZIP on most online (#20,T. Sipples [IBM]) services, where XX is the version number.) Some of (#20,T. Sipples [IBM]) the most common settings to try are: (#20,T. Sipples [IBM]) HW_TIMER ON (#20,T. Sipples [IBM]) IDLE_SENSITIVITY 100 (#20,T. Sipples [IBM]) VIDEO_RETRACE_EMULATION (try both) (#20,T. Sipples [IBM]) SESSION_PRIORITY (boost slightly for performance) (#20,T. Sipples [IBM]) The last setting, SESSION_PRIORITY, is new to OS/2 (#20,T. Sipples [IBM]) Warp. Use it carefully, because boosting it will (#20,T. Sipples [IBM]) make other applications suffer in comparison. (#20,T. Sipples [IBM]) Finally, run DOS games full screen (obviously) (#20,T. Sipples [IBM]) for best performance, and you may wish to turn off (#20,T. Sipples [IBM]) sound as a last resort for performance reasons again. (#20,T. Sipples [IBM]) GA (#6,Tom) Great, those help alot..thanks! % Moderator recognizes question #2 bob Ward (3) (#3,bob Ward) mr. sipples, I am a heavy spreadsheet uiser and wonder if the lotu s 123 for o/s2 files can be read by non o/s2 2 machines without any (#3,bob Ward) problems in conversion (#3,bob Ward) ga (#20,T. Sipples [IBM]) Bob, Lotus 1-2-3 for OS/2 does indeed use a different (#20,T. Sipples [IBM]) file format as its native file format, but the latest (#20,T. Sipples [IBM]) version of the Lotus Smartsuite (with the new (#20,T. Sipples [IBM]) ValuePak) allows Lotus 1-2-3 to import and export (#20,T. Sipples [IBM]) the common spreadsheet formats, including now Excel. (#20,T. Sipples [IBM]) If you need to share Lotus 1-2-3 for OS/2 spreadsheets (#20,T. Sipples [IBM]) with other users, be sure to save in their format (#20,T. Sipples [IBM]) if they're not so fortunate to have OS/2 Warp. (#20,T. Sipples [IBM]) GA % Moderator recognizes question #3 Anthony Lang (77) (#77,Anthony Lang) I am wondering about people thinking about OS2 who have older (#77,Anthony Lang) machines like my 386 with a 5 1/2 "a" drive and 1988 bios (#77,Anthony Lang) will these be able to use Warp without major mods? ga (#20,T. Sipples [IBM]) Anthony, by and large, yes. However, to make the (#20,T. Sipples [IBM]) decision easier, we've decided to do a few things (#20,T. Sipples [IBM]) with OS/2 Warp. One is that we ask that dealers for (#20,T. Sipples [IBM]) OS/2 Warp have a 30 day no questions asked money back (#20,T. Sipples [IBM]) guarantee. If you're not satisfied with the product, (#20,T. Sipples [IBM]) you can return it. (The length of time is often (#20,T. Sipples [IBM]) extended if you're actively working with our technical (#20,T. Sipples [IBM]) support to resolve any problems, and we can't solve (#20,T. Sipples [IBM]) it for you.) Second, we publish a list of tested PCs (#20,T. Sipples [IBM]) where we've run OS/2 Warp and determined that it works (#20,T. Sipples [IBM]) correctly, without fuss. That's called the PCM Table (#20,T. Sipples [IBM]) (PCM for PC manufacturers), and you can often find it (#20,T. Sipples [IBM]) as PCMTBL.ZIP or PCMTABLE.ZIP on the online services (#20,T. Sipples [IBM]) (including CompuServe, of course). So, if you have a nam e (#20,T. Sipples [IBM]) brand system, check the list. (#20,T. Sipples [IBM]) GA % Moderator recognizes question #4 Jz Lauratis (93) (#93,Jz Lauratis) Mr. Sipples doesthe upgrade for O/S 2 2.x (#93,Jz Lauratis) include windows & if no, when will the windows included (#93,Jz Lauratis) version ship and is there any advantage to buying the full ver sion? GA (#20,T. Sipples [IBM]) Good question. The difference between versions of OS/2 (#20,T. Sipples [IBM]) Warp is pretty simple, actually. One (OS/2 Warp Version 3) (#20,T. Sipples [IBM]) iis designed to use a copy of Windows or Windows for Work groups (#20,T. Sipples [IBM]) that's already on your hard disk to run Windows applicati ons. (#20,T. Sipples [IBM]) (If you don't have Windows, you can still run DOS and OS/ 2 (#20,T. Sipples [IBM]) applications with this version.) The other (OS/2 Warp (#20,T. Sipples [IBM]) Version 3 with Win-OS/2) contains a copy of Windows, from IBM, (#20,T. Sipples [IBM]) right in the box, and that copy of Windows (Win-OS/2) is (#20,T. Sipples [IBM]) designed to install right along with OS/2 Warp itself (in (#20,T. Sipples [IBM]) one process). (#20,T. Sipples [IBM]) That's the difference, and it means the following... (#20,T. Sipples [IBM]) (1) If you have Windows already, you'll probably want OS/ 2 (#20,T. Sipples [IBM]) Warp Version 3 (the box with the red spine). (#20,T. Sipples [IBM]) (2) If you have just DOS (no Windows), and do not want to (#20,T. Sipples [IBM]) run Windows applications, OS/2 Warp Version 3. (#20,T. Sipples [IBM]) (3) If you have OS/2 for Windows, OS/2 Warp Version 3 is also (#20,T. Sipples [IBM]) your upgrade. (#20,T. Sipples [IBM]) (4) If you don't even have DOS, and don't want to run Win dows (#20,T. Sipples [IBM]) applications, OS/2 Warp Version 3 is still your version. (#20,T. Sipples [IBM]) (5) If you have OS/2 2.x, then OS/2 Warp Version 3 with W in-OS/2 (#20,T. Sipples [IBM]) is your upgrade. This version is targeted for January re lease (#20,T. Sipples [IBM]) if all goes well. (#20,T. Sipples [IBM]) (6) If you have DOS (no Windows), or no operating system at all, (#20,T. Sipples [IBM]) and want to run Windows applications, then OS/2 Warp Vers ion 3 (#20,T. Sipples [IBM]) with Win-OS/2 (blue spine box) is your version as well. (#20,T. Sipples [IBM]) That's really it. Now, given that Win-OS/2 is right in t he box, (#20,T. Sipples [IBM]) and there's only one installation involved, that may be o f (#20,T. Sipples [IBM]) some advantage, particularly if you use OS/2 Warp's High (#20,T. Sipples [IBM]) Performance File System (HPFS), but, by and large, the (#20,T. Sipples [IBM]) differences are no greater than I just relayed to you. G A (#1,Dennis Sheridan) Before going on, the first prize! (#1,Dennis Sheridan) On a random draw.. (#1,Dennis Sheridan) It looks like number 6, Tom who one the first prize.. (#1,Dennis Sheridan) Tim, what did Tom Win? (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) Dennis, since we want to build to a peak, Tom wins one of the OS/2 (#1,Dennis Sheridan) Is won spelled won? (#20,T. Sipples [IBM]) Warp t-shirts. (#20,T. Sipples [IBM]) Congratulations, Tom. Dennis, you'll be getting Tom's ad dress, right? (#1,Dennis Sheridan) Tom, please send TimSipples e-mail, giving him.. (#1,Dennis Sheridan) your name and address.. (#20,T. Sipples [IBM]) Also, for all prizes, the lawyers want you to know (#20,T. Sipples [IBM]) that you should allow up to 4 weeks for delivery. (#1,Dennis Sheridan) Thanks, Tim.. (#20,T. Sipples [IBM]) Tom: Phone number, too. Thanks! (#1,Dennis Sheridan) Tom, please send e-mail to TimSipples' CIS id e-mail not a /send message here.. (#1,Dennis Sheridan) Thanks.. Next question and we'll have another prize! % Moderator recognizes question #5 Greg (61) (#1,Dennis Sheridan) Grag, you're up! (#61,Greg) Yes I have one about (#61,Greg) Sound Blaster (#61,Greg) In windows it is set on way (#61,Greg) and OS2 says it is set a different way (#61,Greg) Do you know why OS2 will Not read my Card the right way? (#61,Greg) ga (#61,Greg) DId you get that (#20,T. Sipples [IBM]) Greg, that's a tough one to diagnose over the wire here, (#20,T. Sipples [IBM]) but I'll try a stab at it. In writing a brand new (#20,T. Sipples [IBM]) section in the OS/2 Warp Frequently Asked Questions List, (#20,T. Sipples [IBM]) I tried to ponder the question of how I should talk about % Idle timeout imminent. Enter any command or to continue (#20,T. Sipples [IBM]) hardware configuration, and what were the most important (#20,T. Sipples [IBM]) points I could talk about. I also took the time to (#20,T. Sipples [IBM]) editorialize a bit on the issue because my own thinking (#20,T. Sipples [IBM]) has evolved. (#20,T. Sipples [IBM]) This will take a couple lines, and hopefully it isn't too (#20,T. Sipples [IBM]) basic, but here we go. There are four "things" which all (#20,T. Sipples [IBM]) PC devices may use: port I/O addresses, interrupts (IRQs) , (#20,T. Sipples [IBM]) memory address space, and DMA channels. These are (#20,T. Sipples [IBM]) resources available to devices in your PC. Each device (#20,T. Sipples [IBM]) has to use a unique set of hardware resources. (One devi ce (#20,T. Sipples [IBM]) can't use the same DMA channel as another, for example.) (#20,T. Sipples [IBM]) Exception: Microchannel, which does permit sharing, but I 'm (#20,T. Sipples [IBM]) talking about AT bus at the moment. (#20,T. Sipples [IBM]) All this dates back to 1981, when the original PC was (#20,T. Sipples [IBM]) designed, and, frankly, it's one big bother, and it's (#20,T. Sipples [IBM]) causing a lot of headaches, because you shouldn't have to (#20,T. Sipples [IBM]) worry about all these things. But, in fact, we live in a n (#20,T. Sipples [IBM]) imperfect world, and decisions made by market forces (#20,T. Sipples [IBM]) decided that PCs weren't going to be as easy to configure (#20,T. Sipples [IBM]) as they might otherwise be (from a hardware standpoint). (#20,T. Sipples [IBM]) Software -- all software -- has to deal with these (#20,T. Sipples [IBM]) things as best it can. What I do, though, is I literally (#20,T. Sipples [IBM]) treat my PC as a patient, and I create a chart for it, (#20,T. Sipples [IBM]) listing all those precious resources (especially (#20,T. Sipples [IBM]) interrupts) to make sure that nothing is conflicting, and (#20,T. Sipples [IBM]) every time I take something out, or put something in, or (#20,T. Sipples [IBM]) flip a switch on something, I make sure I put a note on t he (#20,T. Sipples [IBM]) chart. That way I know what the hardware is doing, and I (#20,T. Sipples [IBM]) know better than the software. (#20,T. Sipples [IBM]) OS/2 Warp is looking at your Windows WIN.INI file to try (#20,T. Sipples [IBM]) to figure out what your sound card is using, assuming tha t (#20,T. Sipples [IBM]) if Windows knows what's up (because you or a PC vendor (#20,T. Sipples [IBM]) installed it at some point), then everything should be OK . (#20,T. Sipples [IBM]) But if that disagrees with what your sound card is actual ly (#20,T. Sipples [IBM]) set to (what its switches say), then go with that. (#20,T. Sipples [IBM]) Whew! GA (#61,Greg) MBut it gives me different irqs and dmas (#1,Dennis Sheridan) Thanks, Tim.. To give your fingeres a break... (#1,Dennis Sheridan) I'll announce the next winner... (#1,Dennis Sheridan) Number 38, Diane Jernigan (#20,T. Sipples [IBM]) Diane is the proud winner of the second OS/2 Warp t-shirt . (#1,Dennis Sheridan) I'll be running this q and a as long as necessary.. (#20,T. Sipples [IBM]) Congratulations, Diane! (#1,Dennis Sheridan) but because everyone is here for the prizes.. (#20,T. Sipples [IBM]) Diane, be sure to drop me a note through CompuServe e-mai l with your full name, (#1,Dennis Sheridan) Well give them all away.. (#20,T. Sipples [IBM]) mailing address, and telephone number, along with a remin der that you won (#1,Dennis Sheridan) in the next few questions... (#20,T. Sipples [IBM]) a t-shirt (like the size -- large or extra large). Thank s! (#1,Dennis Sheridan) Diane, congratulations,, and remeber to send TimSipples.. (#1,Dennis Sheridan) e-mail with your name, address and phone e-mail.. (#1,Dennis Sheridan) do not send /send here please.. next question, and the ne xt,, (#1,Dennis Sheridan) prize winner after.. % Moderator recognizes question #6 Doug Scalfano (90) (#1,Dennis Sheridan) Doug? (#1,Dennis Sheridan) Hello? % Moderator recognizes question #8 Steve Aughinbaugh (5) (#1,Dennis Sheridan) Steve? (#5,Steve Aughinbaugh) I have been using Warp on 3 different PCs and it is work well on all of them... (#5,Steve Aughinbaugh) but, there are a few problems and I wanted to know when y ou expect the first (#5,Steve Aughinbaugh) Tim, I have installed Warp on 3 PCs and it is working wel l (#5,Steve Aughinbaugh) on all of them...but, there are a few problems from time (#5,Steve Aughinbaugh) to time. When do you expect the first Warp CSD to appear ? (#20,T. Sipples [IBM]) Steve is talking about CSDs (so-called Corrective Service (#20,T. Sipples [IBM]) Diskettes), which we've renamed with the much more (#20,T. Sipples [IBM]) English language sounding Service Pak name. A Service Pa k (#20,T. Sipples [IBM]) is a collection of fixes with an integrated installation (#20,T. Sipples [IBM]) program. (Sometimes some real feature enhancements sneak (#20,T. Sipples [IBM]) in, too.) They are available free of charge electronical ly, (#20,T. Sipples [IBM]) or for the cost of disks, shipping, and handling if you w ant (#20,T. Sipples [IBM]) disks or CD-ROM. Anyway, we release fixes to our softwar e (#20,T. Sipples [IBM]) products on an ad hoc basis quite often -- there are a sm all (#20,T. Sipples [IBM]) handful in existence for OS/2 Warp, in fact. They are gi ven (#20,T. Sipples [IBM]) out when you contact technical support and need a fix to a (#20,T. Sipples [IBM]) (usually obscure) problem. (#20,T. Sipples [IBM]) OK, introduction aside, we've been averaging somewhere (#20,T. Sipples [IBM]) (very roughly speaking) six to twelve months between Serv ice (#20,T. Sipples [IBM]) Paks for our software products. I don't think there's an y (#20,T. Sipples [IBM]) reason to expect otherwise with OS/2 Warp. (#20,T. Sipples [IBM]) By the way, if you ever want to determine the maintenance (#20,T. Sipples [IBM]) level (the Service Pak level) of any release of OS/2, sim ply (#20,T. Sipples [IBM]) type SYSLEVEL at any OS/2 command line prompt. GA (#1,Dennis Sheridan) Thanks, Tim.. (#1,Dennis Sheridan) The next winner is.. (#1,Dennis Sheridan) #94 (#1,Dennis Sheridan) Lee Flowers.. (#1,Dennis Sheridan) Congratulations, Lee.. You know the drill.. (#20,T. Sipples [IBM]) Lee wins the last of the three OS/2 Warp t-shirts! Congr ats! % Moderator recognizes question #7 Paul F. Finman (9) (#1,Dennis Sheridan) Paul? (#9,Paul F. Finman) Does OS/2 have any special features making it superior for a small LAN for say 30 computers. (#20,T. Sipples [IBM]) You bet, Paul. Gosh, where do I start? (#20,T. Sipples [IBM]) Well, one of the biggest advantages I think is that (#20,T. Sipples [IBM]) OS/2 Warp is truly rare (probably unique) in that it (#20,T. Sipples [IBM]) does a wonderful job as either a client or a server. (#20,T. Sipples [IBM]) (We'll be giving away a copy of IBM OS/2 LAN Server (#20,T. Sipples [IBM]) Version 4 tonight, in fact, as the grand prize.) (#20,T. Sipples [IBM]) So you only have one operating system to learn when (#20,T. Sipples [IBM]) you set up and configure your network. You don't have (#20,T. Sipples [IBM]) to become, say, a DOS _and_ NetWare expert. Lessons (#20,T. Sipples [IBM]) and tips learned on the client work just fine on the (#20,T. Sipples [IBM]) server. (Really the terms server and client lose a lot (#20,T. Sipples [IBM]) of meaning with OS/2 Warp -- we like to use the term (#20,T. Sipples [IBM]) "nondedicated server" a lot.) (#20,T. Sipples [IBM]) OS/2 Warp ships with a lot of products which scale up (#20,T. Sipples [IBM]) very nicely in a small network. Person to Person is (#20,T. Sipples [IBM]) an excellent example (the virtual chalkboard and (#20,T. Sipples [IBM]) videoconferencing features that come with OS/2 Warp (#20,T. Sipples [IBM]) that I was talking about). You can also mix and match (#20,T. Sipples [IBM]) products like Artisoft's LANtastic for OS/2. If you (#20,T. Sipples [IBM]) don't think you need a "dedicated" server, you can (#20,T. Sipples [IBM]) use peer-to-peer networking, then adjust upward as your (#20,T. Sipples [IBM]) needs increase. OS/2 Warp systems work well as (#20,T. Sipples [IBM]) gateways, as Lotus Notes servers and clients, as (#20,T. Sipples [IBM]) remote dial-in network access systems, as name servers, (#20,T. Sipples [IBM]) as... well, you get the idea. (#20,T. Sipples [IBM]) As far as applications, you give everyone the ability (#20,T. Sipples [IBM]) to choose from the among their favorite and best (#20,T. Sipples [IBM]) DOS, Windows, and OS/2 applications -- a giant (#20,T. Sipples [IBM]) selection. (#20,T. Sipples [IBM]) Anyway, that might sound like marketing, but I'm (#20,T. Sipples [IBM]) a genuine OS/2 enthusiast because it has solved so (#20,T. Sipples [IBM]) many of my own problems with PCs. I got started with (#20,T. Sipples [IBM]) OS/2 for a very basic reason: I wanted to have my modem (#20,T. Sipples [IBM]) operate while I got some other work done. And, you (#20,T. Sipples [IBM]) know what? It does that great, and the competition still (#20,T. Sipples [IBM]) hasn't figured it out. :-) End of sermon... :-) (#20,T. Sipples [IBM]) GA (#1,Dennis Sheridan) Thanks Tim... Listen, Tim? Pick a number.. (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) I choose 57... (#20,T. Sipples [IBM]) (I didn't peek...) (#1,Dennis Sheridan) Can't do that.. that's a PC World sysop! (#57,Joe Rosenman [PCW]) I don't think so... (#57,Joe Rosenman [PCW]) But I'm flattered! (#1,Dennis Sheridan) Don't peek! (#20,T. Sipples [IBM]) Don't you guys need a copy of OS/2 Warp? We'd like some more ink down there... :-) (#20,T. Sipples [IBM]) OK, how about 49? (#1,Dennis Sheridan) Talk to Lou! /users (#1,Dennis Sheridan) ?users (#1,Dennis Sheridan) 49 is StevenCook! (#1,Dennis Sheridan) Congratulations Steven! (#1,Dennis Sheridan) Tim, tell Steven what he's won (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) Steven, you've won the world's most popular 32-bit softwa re for the PC, yes, OS/2 (#20,T. Sipples [IBM]) Warp! On your choice of 3.5 inch diskettes or CD-ROM. S orry, we can (#1,Dennis Sheridan) Man oh man.. HOw many more prizes Tim? (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) no longer ship you OS/2 Warp on punched paper tape. /send 20(#20,T. Sipples [IBM]) Dennis, the grand prize still waits, and that's I BM OS/2 LAN Server Version LOL! (Punched paper tape) % SENDs restored % Sending... (#20,T. Sipples [IBM]) 4, Entry, winner of "Best of Show" at Networld+Interop an d the (#1,Dennis Sheridan) Okay, 2 more questions, and we award the grand prize? (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) list price is $795. (#20,T. Sipples [IBM]) Sounds good! (#1,Dennis Sheridan) Okay, folks. listen up! (#1,Dennis Sheridan) We'll make the drawing based on a number selected by a Pent ium? (#1,Dennis Sheridan) Well, maybe not.. (#1,Dennis Sheridan) Next qwuestion.. % Moderator recognizes question #7 John Dang (9) (#20,T. Sipples [IBM]) I'm 100.0000057934% sure that's a good idea, Dennis. (#20,T. Sipples [IBM]) John, are you there? (#9,John Dang) yes (#20,T. Sipples [IBM]) You've got the floor! Ask away! (#9,John Dang) What about the so expected I Internet services from IBM? /question Currently recognized: John Dang User ID & User #: [100061,104] (9) Your question number is: 78 Questions waiting: Before yours: 48 Total: 49 (#9,John Dang) Could you make a comparison between www.ibm.com and Microsoft's M arvel? (#1,Dennis Sheridan) Do you want to shooot him, Tim? (#1,Dennis Sheridan) Big grin, guy.. (#20,T. Sipples [IBM]) Oh, no. I'd love to make a comparison, but one exists an d the other doesn't, right? :-) (#1,Dennis Sheridan) Zingggggggggggggggg.. (#20,T. Sipples [IBM]) Seriously, to editorialize a bit, I believe the Internet (#20,T. Sipples [IBM]) is going to be even more important than it is today, (#20,T. Sipples [IBM]) and, to use an analogy I like, there will be a lot of (#1,Dennis Sheridan) ?send 56 Yes..? (#20,T. Sipples [IBM]) outposts (some very big and very popular) on the Internet , but (#20,T. Sipples [IBM]) somehow we're all going to communicate with these (#20,T. Sipples [IBM]) various outposts, and that means the Internet to me. (#20,T. Sipples [IBM]) You can visit DisneyWorld, and I hear they serve good foo d, (#20,T. Sipples [IBM]) and I hear you can ride all kinds of rides, and I hear th ey (#20,T. Sipples [IBM]) will even put you up for the night, and you can even send (#20,T. Sipples [IBM]) faxes, regular mail, and make telephone calls to other (#20,T. Sipples [IBM]) people outside Disney World, but Disney World isn't the (#20,T. Sipples [IBM]) entire universe, much less the entire universe of theme (#20,T. Sipples [IBM]) parks. What we provide in OS/2 Warp is access to a lot o f (#20,T. Sipples [IBM]) online services, and a full SLIP or PPP connection straig ht (#20,T. Sipples [IBM]) into the public Internet to go wherever you'd like. With (#20,T. Sipples [IBM]) as many active windows accessing different systems differ ent (#20,T. Sipples [IBM]) ways as you like. And we'll even update software pieces over (#20,T. Sipples [IBM]) your connection (today) and let you get feature enhanceme nts. It's really (#20,T. Sipples [IBM]) slick. GA (#1,Dennis Sheridan) Thanks, Tim... (#1,Dennis Sheridan) And now.. (#1,Dennis Sheridan) the grand prize winner... (#1,Dennis Sheridan) Comes out to... (#20,T. Sipples [IBM]) Drum roll... (#57,Joe Rosenman [PCW]) Trumpets... (#1,Dennis Sheridan) #3 Somebody identified as only TC...? (#1,Dennis Sheridan) TC, congratulations.. you win.. Tim? (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) ...IBM OS/2 LAN Server Version 4. I'll ship that on CD-R OM, if that's OK. (#1,Dennis Sheridan) That's Thomas Collins, folks.. (#1,Dennis Sheridan) ga (#1,Dennis Sheridan) Tom Collins is a drink, isn't it/// (#20,T. Sipples [IBM]) Congratulations, Thomas! (#20,T. Sipples [IBM]) Dennis, I'll be happy to stick around for some more quest ions even (#1,Dennis Sheridan) Anyway, Tom, please send by CIS e-mail.. (#20,T. Sipples [IBM]) though we've given away the prizes... (#1,Dennis Sheridan) your name, address and phone number to TimSipplesw CIS id.. (#1,Dennis Sheridan) That's all the prizes folks but the questions roll on... % Moderator recognizes question #10 Jim Reinhart (67) (#67,Jim Reinhart) I work for a fortune 100 company. Although we don't use Warp : OS/2 (#67,Jim Reinhart) as the standard desktop OS, our software vendors use Warp : O S/2 as their (#67,Jim Reinhart) OS of choice for demonstrating their products and enhancement s. Apps (#67,Jim Reinhart) Hello (#20,T. Sipples [IBM]) Jim: I'm here! (#20,T. Sipples [IBM]) I agree. :-) (#20,T. Sipples [IBM]) We got three lines of your question, was there more? (#67,Jim Reinhart) I will paste the in slowly (#67,Jim Reinhart) I work for a fortune 100 company. Although we don't use Warp : OS/2 (#67,Jim Reinhart) as the standard desktop OS, our software vendors use Warp : O S/2 as their (#67,Jim Reinhart) OS of choice for demonstrating their products and enhancement s. Apps (#67,Jim Reinhart) such as Texas Instruments IEF, Intersolve's Excellerator, Mic roFocus' Cobol (#67,Jim Reinhart) products, Wall Data Mainframe APPC connectivity ... use Warp : OS/2 for (#67,Jim Reinhart) Windows for showing off their products abilities. (#67,Jim Reinhart) products, Wall Data Mainframe APPC connectivity ... use Warp : OS/2 for (#67,Jim Reinhart) Windows for showing off their products abilities. (#67,Jim Reinhart) What is IBM doing to promote the increased productivity attai nable of these (#67,Jim Reinhart) products using Warp over Brand X? (#67,Jim Reinhart) ga (#20,T. Sipples [IBM]) Lots, so it would be difficult to answer that in just a f ew words. (#20,T. Sipples [IBM]) I'll try to summarize a few, in no particular order. (#20,T. Sipples [IBM]) By way of introduction, though, you probably have noticed that (#20,T. Sipples [IBM]) we've been very different in our marketing of OS/2 Warp, because (#20,T. Sipples [IBM]) we've aimed it squarely at the "consumer" side of the sof tware (#20,T. Sipples [IBM]) business. That doesn't mean we're not paying attention t o (#20,T. Sipples [IBM]) our more traditional customers. To cite Infoworld again (and I (#20,T. Sipples [IBM]) think they got it right here), to paraphrase, IBM was aim ing (#20,T. Sipples [IBM]) for home and small business users with OS/2 Warp, adding more (#20,T. Sipples [IBM]) consumer oriented-features. But, as Infoworld said, we m issed (#20,T. Sipples [IBM]) the mark in the sense that our larger customers care ever y bit (#20,T. Sipples [IBM]) as much about these very same features (like the LaunchPa d, (#20,T. Sipples [IBM]) Internet connectivity, etc). (#20,T. Sipples [IBM]) OK, to be more specific... If you saw any of the announc ement (#20,T. Sipples [IBM]) of OS/2 Warp (the announcement event that took place in N ew (#20,T. Sipples [IBM]) York and which was broadcast via satellite to many locati ons (#20,T. Sipples [IBM]) around the world), you may have noticed our focusing our (#20,T. Sipples [IBM]) attention on talking about people who use OS/2 for one si mple (#20,T. Sipples [IBM]) reason: it works. We talked about automatic teller machi nes, (#20,T. Sipples [IBM]) for example. (OS/2 runs on the ATMs throughout Russia th at (#20,T. Sipples [IBM]) are being installed as quickly as possible, for example.) (#20,T. Sipples [IBM]) Or for running SwissAir's entire crew scheduling operatio n (#20,T. Sipples [IBM]) (with an application they developed called CPA-2000). Or for (#20,T. Sipples [IBM]) the London Press Assoc. Or for many other companies arou nd (#20,T. Sipples [IBM]) the world, large and small, betting their businesses on (#20,T. Sipples [IBM]) OS/2-based solutions. (My local favorite, here in Chicag o, (#20,T. Sipples [IBM]) ironically, is Carson's Ribs. When you dial 312-CARSONS, (#20,T. Sipples [IBM]) the best known BBQ ribs start with an OS/2-based PC, (#20,T. Sipples [IBM]) handling all the calls that come in.) We keep track of (#20,T. Sipples [IBM]) these success stories, we tell press and other customers (#20,T. Sipples [IBM]) about them, to the point where, for example, if we're (#20,T. Sipples [IBM]) meeting with people in the retail industry, we can talk (#20,T. Sipples [IBM]) about other retailers (with their permission) who are (#20,T. Sipples [IBM]) having great success with OS/2. And we can also feature (#20,T. Sipples [IBM]) such successes in our advertising. (You may have seen th e (#20,T. Sipples [IBM]) OS/2 Warp print advertising featuring Mazda, for example. ) (#20,T. Sipples [IBM]) Anyway, I could go on, but I agree with the thrust of you r (#20,T. Sipples [IBM]) assessment, and we're doing what we can to spread the wor d (#20,T. Sipples [IBM]) as widely as possible. I will say that OS/2 enthusiasts, (#20,T. Sipples [IBM]) Team OS/2, and OS/2 Warp users are far and away the best (#20,T. Sipples [IBM]) folks for word of mouth advertising, and you're doing a (#20,T. Sipples [IBM]) great job. Thanks! GA (#1,Dennis Sheridan) Thanks, Tim.. Hang on a second.. (#1,Dennis Sheridan) Folks, it's an hour pat our convention time.. (#1,Dennis Sheridan) I think I would like to recommend that everyone.. (#1,Dennis Sheridan) if you have any further questions.. (#1,Dennis Sheridan) Please direct then to Message Board Number 20 in the PC Wor ld.. (#1,Dennis Sheridan) forum, GO: PWOFORUM, or... (#1,Dennis Sheridan) Tim, would you want to give an address or forum to froward unanswered question..? (#1,Dennis Sheridan) ga (#20,T. Sipples [IBM]) I can be reached on Compuserve mail at 71233,1773 or via the Internet (#1,Dennis Sheridan) Okay.. (#20,T. Sipples [IBM]) at tsipple@vnet.ibm.com. I actually prefer the Internet address, and (#20,T. Sipples [IBM]) you just may get a faster response that way. But either way is fine. (#1,Dennis Sheridan) Before ending this most fabulous.. (#1,Dennis Sheridan) and successfull convention.. (#1,Dennis Sheridan) I belive myself and Lou Miranda.. (#1,Dennis Sheridan) want to thank Tim Sipples for taking so much (#1,Dennis Sheridan) tim to help all OS/2 users here tonight.. (#1,Dennis Sheridan) Lou..? (#1,Dennis Sheridan) ga (#56,Lou Miranda [PCW]) Thanks, Dennis. (#56,Lou Miranda [PCW]) I've had the pleasure of talking with Tim many times (#56,Lou Miranda [PCW]) and welcomed the opportunity to have him here. I think (#56,Lou Miranda [PCW]) that you'll agree that we've learned a lot about (#56,Lou Miranda [PCW]) OS/2 Warp this evening thanks to Tim's (#56,Lou Miranda [PCW]) insight. It's been a very successful, prize-filled, (#56,Lou Miranda [PCW]) and busy evening. Thanks, Tim, and everyone who (#56,Lou Miranda [PCW]) took the time to come this evening. And don't forget (#56,Lou Miranda [PCW]) if you're looking for more tips, that I post (#56,Lou Miranda [PCW]) a new "Warp Tip of the Week" every Monday (#56,Lou Miranda [PCW]) morning in section 20 (OS/2 Q&A) in (#56,Lou Miranda [PCW]) PWOFORUM here on CompuServe. Feel free to (#56,Lou Miranda [PCW]) stop by and say hello! ga (#20,T. Sipples [IBM]) Thanks, Lou, and Dennis. It has been a pleasure. (#20,T. Sipples [IBM]) Thanks especially to all the people who stopped by (#20,T. Sipples [IBM]) here tonight, and for all the enthusiasm you've shown (#20,T. Sipples [IBM]) toward OS/2 Warp. We're truly grateful, and your (#20,T. Sipples [IBM]) enthusiasm really does make our jobs exciting, (#20,T. Sipples [IBM]) rewarding, and fun. Continue to keep us honest by (#20,T. Sipples [IBM]) letting us know what you think, when we can do better, (#20,T. Sipples [IBM]) and how we can improve OS/2 Warp. And continue to keep (#20,T. Sipples [IBM]) our friends in the press honest by letting them know (#20,T. Sipples [IBM]) what you honest think about the state of our industry (#20,T. Sipples [IBM]) and how vendors should respond to your wishes. (#20,T. Sipples [IBM]) Happy New Year to all! (#20,T. Sipples [IBM]) GA (#1,Dennis Sheridan) Happy New Year To IBM, TimSipples, LouMiranda, and everyone here! (#1,Dennis Sheridan) This conference is over, and thank you all so much..!!