BBS Owner: Please replace any notices you have on the Technical                 
           Connection with this notice.                                         
                                                                                
Bulletin Board Update for Technical Connection CD-ROM (External)                
                                                                                
The Technical Connection Personal Software CD-ROM is now available for          
purchase in subscriptions in addition to single issues. A yearly                
subscription is available either in 4 quarterly updates or as 12                
monthly updates. The content has been modified based on feedback from           
users and customers of the Beta edition. The product is no longer in            
beta test.                                                                      
                                                                                
This CD-ROM provides technical information, service, and solutions              
for OS/2 2.0 and later versions, DOS, and LAN.  This easy-to-use CD             
is a convenient way to have immediate access to many areas of                   
technical support never before located on one media at your desktop.            
                                                                                
The Technical Connection contains databases with information on closed          
OS/2 APARs, technical bulletins, compressed Corrective Service                  
Diskettes, Reference and Diagnostic Diskettes, several newsletters, and         
our expert system tool, AskPSP. It facilitates interactive exchange and         
dynamically establishes potential solutions to your problem -- in               
essence becoming your "personal help desk" without ever having to pick          
up the phone.                                                                   
                                                                                
The Technical Connection consists of over 600 MB of information,                
including the recent OS/2 2.1 ServicePak, OS/2 2.1 for Windows                  
ServicePak, over 1500 cases for AskPSP, the latest in closed OS/2               
APARs, and more updates to the technical information on OS/2, LAN,              
DB2/2, and other products. The install process is more user-friendly.           
Beta users will find that we have moved some icons for quicker                  
accessibility and added new ones including a device drivers icon to             
make the data more easily accessible.                                           
                                                                                
The latest version of the OS/2 Collection (SK2T-2176-00)                        
dated March, 1994, is included with any initial purchase.  It                   
contains over 275 books for a wide variety of OS/2 products.                    
                                                                                
The Technical Connection product is also being offered in conjunction           
with the IBM Personal Systems Support Family (announced May 10) as part         
of Support Line Premium service or as an option for those purchasing            
Support Line Standard.                                                          
                                                                                
Customers may order the Technical Connection by calling 1 800 992-4777          
(U.S. and Canada only).                                                         
                                                                                
The prices are:                                                                 
                                                                                
                      U.S.       Canada                                         
Single issue          $59          $85                                          
                                                                                
Year subscription                                                               
in quarterly issues   $119         $169                                         
                                                                                
Year subscription                                                               
in monthly issues     $299         $429                                         
                                                                                
                                                                                
Shipping is included. Applicable taxes will be added.                           
                                                                                
This product is available currently only in the U.S. and Canada.                
Customers should allow 3 weeks for delivery.