OSDITAPE - CANNOT ACCESS TAPE DRIVE FROM OS/2 2.X 02/06/96 ======================================================================= Cannot Access Tape Drive from OS/2 2.x ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION Cannot access the tape drive from OS/2 2.x. RESOLUTION If you cannot access the tape drive, contact a tape-drive software manufacturer. The drivers needed to run the tape drive are supplied with the tape-drive software and are not included with OS/2. If you have any problems with the tape software, contact the manufacturer of the program. The following vendors supply OS/2 tape-drive software. Note: The information came from OS/2 Product Information files and is not guaranteed or verified by IBM OS/2 Support. PMTAPE FOR OS/2: IBM Tel: 1-800-3-IBM-OS2 (1-800-342-6672) SYTOS PLUS: Sytron Corporation 1-800-877-0016 134 Flanders Road P.O Box 5025 Westboro MA 01581-5025 1-508-898-0193 (Tech Support) BBS: 1-508-898-2608 Fax: 1-508-898-2677 CONNER TAPE BACKUP SOFTWARE FOR OS/2: CONNER Peripheral, Inc. Tel: 1-408-456-4500 3081 Zanker Road San Jose CA 95134 1-408-456-3200 (Tech Support) Fax: 1-408-456-4501 NOVABACK FOR OS/2: Novastor Corporation Tel: 1-818-707-9900 30961 Agoura Rd, Suite 109 Westlake Village CA 91361 Fax: 1-818-707-9902 ARCSERVE Tape Backup Software (LANS): Cheyenne Software Inc. Tel: 1-516-484-5110 55 Bryant Ave. Roslyn NY 11576 Fax: 1-516-484-3446 DMS/IB "Intelligent Backup": Sterling Software Tel: 1-916-635-5535 Systems Software Marketing Division 11050 White Rock Road Suite 100 Rancho Cordova CA 95670 Fax: 1-916-635-5604 EZTAPE PM: Irwin Magnetic Systems Inc. Tel: 1-313-930-9000 2101 Commonwealth Blvd. Ann Arbor MI 48105 Fax: 1-313-995-8287 FILESAFE FOR OS/2: Mountain Computer Inc. Tel: 1-408-438-2665 240 Hacienda Ave Campbell CA 95008-6687 1-408-438-7697 1-408-439-3216 1-800-458-0300 KEEPTRACK PLUS FOR OS/2: The Finot Group Tel: 1-800-748-6480 2680 Bayshore Pkwy #101 Mountain View CA 94043 MAYNSTREAM: Maynard Electronics Inc. Tel: 1-407-263-3500 36 Skyline Drive Lake Mary FL 32746 Marketing Communications 1-800-821-8782 (Inside Sales) 1-407-227-6296 (Tech Support) Fax: 1-407-263-3555 PERSONALLY SAFE N' SOUND: IBM Warwick PO Box 31 Birmingham Road Warwick England CV34 4JL No further details are available for this product. PROSERVE Backup Software (LANs): Tecmar (subsid. Rexon Inc.) Tel: 1-216-349-0600 6225 Cochran Road Solon OH 44139 1-800-624-8560 Fax: 1-216-349-0851 ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.