OSIN140X - SYS3175 IN OS2MM.DLL DURING OS/2 WARP INSTALLATION: EIP=1401 OR 1404 01/16/96 ======================================================================= SYS3175 in OS2MM.DLL during OS/2 Warp Installation: EIP=1401 or 1404 ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION When installing OS/2 Warp from CD-ROM, the following error message appears after the Updating System Configuration screen (x can be any value): ***************** SYS3175 32-bit ***************** A program generated an access violation at 17xx1401 OS2MM.DLL 0001:000x1401 CS:EIP=005B:17xx1401 ***************** SYS3175 32-bit End ************* When the starting the system with a CD-ROM, the following message appears (x can be any value): ***************** SYS3175 32-bit ***************** A program generated an access violation at 17xx1404 OS2MM.DLL 0001:000x1404. CS:EIP=005B:17xx1404 ***************** SYS3175 32-bit End ************* RESOLUTION Notes: * Make sure you have a backup of any file you intend to change. * The CS:EIP parameter MUST end with 1401 or 1404 for the following procedure to resolve the problem. Make sure this requirement is met before continuing the procedure. In the OS2MM.DLL file, the NEC CD-ROM definition line has a double quotation mark. The double quotation mark also might be in the definition line for other CD-ROM models. 1. Edit the CONFIG.SYS and remark-out (REM) the CD-ROM support statements. 2. Save and exit the file; then restart the system. 3. Continue the installation. If you need CD-ROM support after completing installation, edit the CONFIG.SYS file again and remove the remarked-out CD-ROM statements; then restart the system. ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.