OSIN9585 - PROBLEMS INSTALLING OS/2 ON AN IBM PS/2 9585 COMPUTER
01/22/96

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         Problems Installing OS/2 on an IBM PS/2 9585 Computer
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Please Read Entire Document for Full Explanation of Procedures
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DESCRIPTION

One of the following error messages is displayed at Diskette 1 while 
installing OS/2 on an IBM PS/2 9585 computer:

* OS/2 Warp:
 
    OS/2 is unable to operate your hard disk or diskette drive.

* OS/2 2.x:
 
    The system cannot find the file 'A:\COUNTRY.SYS'. The device
    driver, program or data file is not located in the path or path
    specified for it in the config.sys file. Install this file in
    the correct directory, or correct the appropriate config.sys
    file statement. The system is stopped. Correct the preceding
    error and restart system.

The diskette-drive light stays on, and pressing Ctrl+Alt+Del has no 
effect. The system must be turned off and then turned back on.

Note: This problem is particularly troublesome because at the first
      sign of trouble during OS/2 installation, users remark-out (REM)
      all unneeded drivers in the CONFIG.SYS file; for example,
      BASEDEV=IBM1*.ADD. This should be a line of action because the
      PS/2 9585 is a Micro Channel system. However, if the statement
      BASEDEV=IBM1FLPY.ADD is remarked-out, OS/2 installation will fail
      with one of the above error messages.

RESOLUTION

Make sure the REM in front of BASEDEV=IBM1FLPY.ADD is removed in the 
CONFIG.SYS file. If the line was deleted, restore it. If there are no 
other problems, the installation will work.

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