OSINBADD - PROBLEMS WITH BAD DISKETTES DURING INSTALL OF OS/2 2.1, 2.11
02/06/96

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          Problems with Bad Diskettes during Installation of
                        OS/2 2.1 or OS/2 2.11
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Please Read Entire Document for Full Explanation of Procedures
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DESCRIPTION

This document describes what to do if you discover a bad diskette 
during installation.

RESOLUTION

Do a DISKCOPY of the diskette that is bad and try to continue the 
installation.

If you get the same problem, call your vendor and request a replacement
diskette. If the vendor does not have a replacement diskette, contact 
the local IBM Branch Office listed in your phone book and request a 
replacement.

If you still cannot obtain a replacement diskette, call:

* 1-800-3-IBM-OS2 (1-800-342-6672), or
* 1-800-494-3044 (Service Pak replacements)

The following is a list of error messages and errors that a bad 
diskette can cause:

* SYS02025 and SYS02027 error messages.
* SYS2025 and SYS2027 error messages.
* SYS0041 CRC error (cyclic redundancy error or check).
* SYS0045 Bad sectors; unrecoverable read errors.
* System beeps when you insert a diskette.
* Continual prompts to insert the diskette.
* Diskette is corrupted, damaged, erased, or doesn't work.
* Diskette is marked incorrectly.
* Errors cannot be fixed or recovered from.
* System locks up at any diskette.
* Drive A cannot find the sector requested.
* No files are on the diskette.
* System could not read the diskette.

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