OSINBPC1 - OS/2 IS UNABLE TO OPERATE HARD DISK OR DISKETTE DRIVE 10/25/96 ======================================================================= OS/2 Is Unable to Operate Hard Disk or Diskette Drive ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION When installing OS/2 Warp 4 from a Backpack CD-ROM, using the drivers that ship with the Backpack CD-ROM, an error message occurs during Diskette 2 of installation: "OS/2 is unable to operate hard drive or diskette drive." This error occurs on any system using Backpack CD-ROM models 163550, or 164550. RESOLUTION Obtain the latest drivers for the Backpack CD-ROM from the following location: ftp://www.micro-solutions.com/software/backpack/cd_rom/os2_only Download OS2CD204.EXE to a temporary directory. Change to this temporary directory, then type OS2CD204 to extract the files. BPCDOS2.ADD is the file needed for the installation. Update the OS/2 installation diskettes as follows: 1. Make a DISKCOPY of OS/2 Warp 4 Installation Diskette 1. 2. Edit the CONFIG.SYS file on the diskcopy of Diskette 1. 3. Add the following statement to the second group of BASEDEV statements: BASEDEV=PBCDOS2.ADD 4. Add the statement SET COPYFROMFLOPPY=1 to the end of the CONFIG.SYS file. 5. REM the BASEDEV statements not needed for the particular system: * For non-Micro-Channel systems remark-out all IBM2* drivers. * For Micro-Channel systems, remark-out all IBM1* drivers. 6. Save and exit the CONFIG.SYS file. 7. Delete the driver off of Diskette 1 that was remmed out in Step 5 to make room for the backpack driver. 8. Since the installation looks for all of the files on Diskette 1 to copy to the hard disk even though they are not needed, the following steps must be done: * If you delete IBM2SCSI.ADD, for instance, use a text editor to save a file as IBM2SCSI.ADD. * Repeat this procedure for any file you delete from the diskcopy of Diskette 1. 9. Restart the system with the OS/2 Warp 4 Installation Diskette, inserting the modified Diskette 1 when prompted for Diskette 1. Continue the installation. warp4 ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.