OSINCYRX - PS/2 8580 W/ CYRIX UPGRADE LOCKS UP DURING OS/2 WARP INSTALL
02/07/96

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  PS/2 8580 with Cyrix Upgrade Locks Up during OS/2 Warp Installation
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Please Read Entire Document for Full Explanation of Procedures
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DESCRIPTION

When the OS/2 Warp 3.0 Installation program prompts for Diskette 1, the 
OS/2 logo appears with the message, "Loading Please Wait." The screen 
then turns blank, the cursor goes to the top-left corner, and the 
diskette-drive light stays on. The system appears to be locked up. 
Pressing Ctrl+Alt+Del does not work. You must turn the system off.

The system is a PS/2 8580 with a Cyrix 486DX 20/40 MHz processor, 16 MB 
of RAM, 4 MB on the system board, and two memory cards, one with 4 MB 
and one with 8 MB. Both cards have 85-ns single in-line memory modules 
(SIMMs).

RESOLUTION

This is a hardware problem.

1. Turn on the system, or press Ctrl+Alt+Del if it is already on.

2. When the small white box appears in the upper-left corner, press
   Alt+F2.

   A list of the drivers that were loaded appears. OS2DASD.DMD was the
   last driver loaded and installed. The cursor then went to the
   upper-left corner and the system locked up.

3. Turn off the system; then remove the 4 MB and 8 MB cards.

4. Turn on the system and continue with the installation. 

With the 8 MB card removed, the system can bypass the problem and 
complete the installation.

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