OSINLOGO - SYSTEM LOCKS UP ON OS/2 LOGO SCREEN DURING INSTALLATION
06/13/96

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        System Locks Up on OS/2 Logo Screen during Installation
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Please Read Entire Document for Full Explanation of Procedure
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DESCRIPTION

When restarting the system during the installation, the system locks up 
at the logo screen and there appears to be no activity. 

RESOLUTION

This is normally due to a device driver, BIOS, or controller problem. 

If you are locking up on a device driver, it could be due to a conflict 
with another driver loading. If this is not the case, and if you have a 
BIOS older than 1992, it is possible that you need a BIOS upgrade due 
to changes in the kernel for OS/2 Warp. 

It's also possible that you have a bad controller. In that case, you 
need to replace it. If you have a controller that is not supported, you 
need a special driver for it.

Try the following to resolve the problem:

1. Shut down and restart your system. 

2. When the white rectangle (the OS/2 flag) appears in the upper-left
   corner, press ALT+F2. This will display the drivers as they are
   loading. Make a note of the last driver loaded (you'll need this
   information in the step 3).

3. Edit the CONFIG.SYS file on either Diskette 1 or on the hard drive,
   depending on where you are in the installation. Remark out (REM) the
   driver last loaded before the system locked up.

If this does not resolve the lock up, check what level of BIOS you have
and what type of controller is in your system.

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