OSINOFER - OPEN FILE ERRORS DURING FIRST PHASE OF INSTALLATION 10/25/96 ======================================================================= Open File Errors during First Phase of Installation ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION During the first phase of installation, a message states that "an error occurred when system installation tried to open a file" and the system locks up. The error log points to unpack problems. RESOLUTION 1. Insert the OS/2 Warp 4 Installation Diskette in drive A: and the OS/2 Warp 4 CD-ROM in the CD-ROM drive; restart the system. 2. Insert Diskettes 1 and 2 when prompted. 3. At the Easy/Advanced screen, press F3 to escape to a command prompt. 4. Change to the drive where you are trying to install OS/2. 5. Type DIR *.CHK, then press Enter. If any .CHK files exist, type DEL *.CHK, then press Enter. 6. Change to the CD-ROM drive. 7. Type CD \OS2IMAGE\DISK_3, then press Enter. (This is the location of the CHKDSK command.) 8. Type CHKDSK C: /F, then press Enter (where C: is the OS/2 drive). Repeat this command until no error messages occur. 9. Type CD \OS2IMAGE\DISK_2, then press Enter. 10. Type EXIT, then press Enter, to restart the installation. warp4 ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.