OSINUNWK - EPFIE609 OR UNPACK ERRORS INSTALLING IBM WORKS FROM OS/2 WARP BONUSPAK 01/30/96 ======================================================================= EPFIE609 or Unpack Errors Installing IBM Works from OS/2 Warp BonusPak ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION An EPFIE609 or other error message related to UNPACK is received when trying to install IBM Works from the OS/2 Warp BonusPak. The system also might lock up, without an error message, during the IBM Works installation. RESOLUTION 1. Shut down the system and insert the Installation Diskette; then restart the system. 2. When prompted, remove the Installation Diskette and insert Diskette 1. 3. When the Welcome screen appears, press F3 to get to a command prompt. 4. Remove Diskette 1 and insert Diskette 2; then type CHKDSK x: /F and press Enter (x is the drive where OS/2 is installed). Check ALL partitions for errors. The problem can be caused by damaged extended attribute (EA) data. The UNPACK utility program produces an error if it detects damaged EA data. Note: Running a DOS- or Windows-based disk-defragmentation utility program results in damaged EA data. DOS-based defragmentation programs should never be run against OS/2 partitions. DOS is not EA-aware and "orphans" EA data from its corresponding file, resulting in errors. ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.