OSINWCON - TOP FIVE QUESTIONS AND ANSWERS TO INSTALLING OS/2 WARP CONNECT 06/13/96 ======================================================================= Top Five Questions and Answers to Installing OS/2 Warp Connect ======================================================================= Please Read Entire Document for Full Explanation of Procedure ------------------------------------------------------------- DESCRIPTION This document presents answers to five of the most frequently asked questions about installing OS/2 Warp Connect. RESOLUTION What is the correct sequence for installing OS/2 Warp Connect? -------------------------------------------------------------- After preparing your hard disk for installation: 1. Install the base OS/2 Warp program. Notes: You have the option of doing an integrated selective install of Networking Services. If you would like to add a different requester, continue installation in the sequence shown. 2. Select either IBM Peer or Requester. 3. Install NetWare Requester support. 4. Install TCP/IP support. 5. Install LAN Distance last. Note: LAN Distance is always the last to be installed and the first to be removed. If my Network Interface Card (NIC) isn't autodetected, what do I do to install and configure it with the correct drivers in Multi-Protocol Transport Services (MPTS)? ----------------------------------------------------------------------- There are several options: * MPTS can be configured by selecting either no adapter or IBM Parallel Port. This allows the installation to proceed. The adapter driver and NIF file can be added after all other products are installed. * You can choose to install a third-party supplied adapter during installation, or at the end. * You can select other adapters, which brings up a dialogue box. Type in the location of the driver(s) and the associated NIF file(s); this is typically the A: drive. MPTS will show the OS/2 driver(s) found and allow you to confirm the selection. The new driver and NIF file will be copied to the \IBMCOM\MACS subdirectory and the installation can proceed. When, How, and Why Do I Use PRODINST.EXT? ----------------------------------------- If you have problems with the integrated selective install and want to install the products individually, use PRODINST.EXT and follow the sequence below. 1. Open an OS/2 Window session; change to your CD-ROM drive and type PRODINST. 2. Either install MPTS or make diskettes, if you need them. 3. If MPTS is giving you problems with your adapter, install MPTS by selecting either no adapter or IBM parallel port; then finish the installation of MPTS. You can configure the NIC after all of the code is installed. 4. At this point, you can return to the selective install, or continue individual installation if you are still experiencing problems. 5. Type PRODINST and select IBM Peer or Requester. 6. Type PRODINST and select NetWare Requester support. 7. Type PRODINST and select TCP/IP support. 8. Type PRODINST and select LAN Distance support. What are the differences between the different requesters and protocols available during installation and configuration of MPTS? ----------------------------------------------------------------------- Requesters ---------- OS/2 Warp Connect comes with two requesters: * The LAN Requester is used to access a LAN equipped with a LAN Server. The requester enables you to log onto LAN Server networks and access the resources available to you. * The NetWare Requester is used to access networks equipped with Novell NetWare servers, or to run programs requiring the IPX or SPX protocol. You can run both of these requesters on one machine at the same time. Note: To run the NetWare requester in MPTS, you must first install the NetWare client software from OS/2 Warp Connect. Protocols --------- * NetWare NetBIOS Emulation over IPX--IBM NetWare Requester Typically used to run over an IPX router on a LAN. * IBM IEEE 802.2 This protocol is run with the LAN Requester. It is used to run programs requiring 802.2 (for example, Comm Manager, PCOMM, etc.). * IBM OS/2 NetBIOS This protocol is enabled when you install LAN Requester. It is used also to run programs that require NetBIOS. It is required as a protocol to run remote and CID installations. * IBM NetWare Requester Support This provides IPX and SPX protocol support for a NetWare network. * IBM OS/2 NetBIOS over TCP/IP This protocol is used to run over an IP router with LAN Requester. * IBM TCPIP This protocol is used to run the TCP/IP protocol. It is typically used, and is required, to access the Internet. How should I prepare my hard disk before I install? --------------------------------------------------- Before installing OS/2, check the following: * If you are installing OS/2 Warp on a computer that has a hard drive larger than 528 MB, see the README.INS file located on the Installation Diskette for important information and restrictions. * If you are installing OS/2 Warp on a computer that has an earlier version of OS/2 on it, it is recommended that you run CHKDSK on the partition you use to install OS/2 Warp. CHKDSK checks for and corrects hard disk errors. Refer to "Recovering from Errors on the Hard Disk" on page 221 in the User's Guide to OS/2 Warp, for information about using CHKDSK. * If you are installing OS/2 Warp on a computer that has Windows on it, make sure you have diskettes or the CD-ROM that was used to install Windows. Notes: * Some computer manufacturers preinstall Windows and provide a utility program so you can create your own Windows diskettes. If Windows was preinstalled on your computer, create the Windows diskettes before you begin installing OS/2 Warp. * If you used device drivers (for example, for a printer or display), fonts, or specific language information files different from those included on the Windows diskettes, or different from those that were preinstalled on your computer, you might overwrite these files when using OS/2. Reinstall the device drivers after installing OS/2. * Make sure the files on your hard disk are not compressed. If you are using a DOS compression program, such as Stacker, AdStor, or DoubleSpace, decompress the disk on which DOS and Windows are installed. Refer to the manual that came with the compression program for instructions. If the compression program you are using does not specifically state that it works with OS/2, you will not be able to use it once OS/2 is installed. ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.