OSMKINTR - PROBLEM BETWEEN INTERNET CONNECTION FOR OS/2 OR TCP/IP FOR
           OS/2 AND AS/400 PC SUPPORT
02/05/96

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      Problem between Internet Connection for OS/2 or TCP/IP for
                      OS/2 and AS/400 PC Support
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Please Read Entire Document for Full Explanation of Procedures
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DESCRIPTION

When OS/2 Warp and IBM Internet Connection for OS/2 are installed along
with either IBM TCP/IP for OS/2 or IBM Client Access/400 (PC Support), 
SYS3170 or SYS3176 errors are received when trying to open a DOS or 
WIN-OS/2 session.

RESOLUTION

A patch is available from the Internet.

 1. Connect to the Internet using a modem or LAN-based access.

 2. At an OS/2 command prompt (Window or Full-Screen) type
    MD \directory_name and press Enter to create a temporary directory;
    for example, MD \PJ17899.

 3. Type CD \directory_name and press Enter to make the temporary
    directory the current working directory; for example, CD \PJ17899.

 4. Type FTP FTP.PCCO.IBM.COM and press Enter to connect to the IBM PC
    Company server.

 5. When asked for your user name, enter ANONYMOUS.

    Note: If a message informs you that too many users are on
          the site, you will have to try again later.

 6. When asked for your password, enter your e-mail address; for
    example, user@your.host.name

 7. At the ftp> prompt, type CD /PUB/TCPIP and press Enter.

 8. Type BIN and press Enter to change to binary mode.

 9. Type GET DBOX20C1.ZIP and press Enter to download the patch.

10. When the downloading is complete, type QUIT to end your FTP
    connection.

The patch, DBOX20C1.ZIP, is now in your temporary directory. Use 
PKUNZIP.EXE to uncompress the file; then follow the instructions in 
the README file.

Note: This patch corrects only the problem between IBM Internet
      Connection for OS/2 and IBM TCP/IP for OS/2. To correct the
      problem with IBM Client Access/400 (PC Support), contact
      CA/400 support and obtain their latest PTF (program temporary
      fix).

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