OSOTTM32 - ISSUES WITH PC320 SERVERS, NETFINITY TME 10, AND CERTAIN 
HARD DISK CONFIGURATIONS
10/17/96
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Issues with PC320 Servers, NetFinity TME 10, and Certain Hard disk 
Configurations
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Please Read Entire Document for Full Explanation of Procedures
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DESCRIPTION

Some hard disk models available for PC 320 Server series systems 
experience problems with TME 10 NetFinity and OS/2 Warp 4. 

By default, the TME 10 NetFinity icon is put in the startup folder. 
Intermittently, the PC 320 keyboard locks up when PMSHELL.EXE attempts 
to load the desktop, with the TME 10 Monitor application in the startup 
folder.

RESOLUTION

There are software workarounds for the problem:

1. Make sure that NetFinity (NETFBASE.EXE) is the last program to load, 
   by either:

   In the Startup Folder, add WAIT:X to the Parameters field, 
   (where X is a number of seconds) to the Netfinity Support Program 
   icon,

   or,

   Remove the Netfinity Support Program icon from the Startup Folder, 
   and add START NETFBASE.EXE to a STARTUP.CMD file

   Note: WAIT:X must be in capital letters; for example, WAIT:5.  

2. Record the PC 320 Server model type and hard disk model and FRU 
   number. Contact the IBM PC Company to determine whether engineering 
   changes are required for your system.
                                                        
3. If all of the following conditions apply to your system, there is a 
   fix which can be obtained:

   - TME 10 Netfinity 4.0 or earlier is running on the Server.  
                     
   - The Server has an IBM PCI Fast/Wide Streaming RAID 
     adapter (FRU p/n06H5078) or an IBM MicroChannel 
     Fast/Wide Streaming adapter (FRU p/n92F0335 or FRU p/n06H3059).   
                               
   - The following hard drives are attached to the RAID 
     adapter:                  
     1GB FRU p/n06H8560 (Option p/n94G2649)                                       
     2GB FRU p/n06H8561 (Option p/n94G2650)
     (other HD models may be involved)

   Notes: 1. This fix is only for servers with TME 10 Netfinity V4.0.
              If the Server does not have TME 10 Netfinity V4.0, then 
              it must first be upgraded to V4.0.                       
                                                                               
           2. With a ServerGuide or a PC Server proof-of-purchase, you 
              can obtain TME 10 Netfinity v4.0 by ordering ServerGuide 
              version 2.51 from 1-800-426-7282.
              There is no charge if proof-of-purchase is provided.                                                          
                                                                               
   Follow this procedure: 
                                                        
   1. Download TMEDDD.EXE from the IBM PC Company BBS. 
      Expand the image onto a blank diskette using the command: 
      TMEDDD A:
                
                                                                               
   2. Upgrade to TME 10 Netfinity V4.0, if necessary.   
                           
   3. Shutdown TME 10 Netfinity 4.0, by typing NETFBASE SHUTDOWN at an 
      OS/2 command line. 
                                                                               
   4. Copy the appropriate operating system specific files from 
      the TMEDDD.EXE diskette to the system's \NETFIN subdirectory. 
      (Refer to the README files for instructions.)                 
                                                                               
   5. Restart TME 10 Netfinity 4.0, by typing NETFBASE START at an OS/2 
      command line.   
                                            
Important: Review any "README" files located on the diskette 
           for installation information. Contact the IBM PC HelpCenter 
           at 800-772-2227 if download or installation assistance is 
           needed.                
                    
                                                         
  IBM TME 10 Netfinity files are located in Directory 40 
  on the IBM PC Company Bulletin Board Service (BBS) at:                       
  1-919-517-0001.                                        
  The files may also be downloaded via the Internet from the                 
  IBM PC File Library by searching the following Internet URL:               
  http://www.pc.ibm.com/files.html       

If you have TME 10 Netfinity problems with PC servers, provide the 
versions of the software and hardware models affected. This will help 
resolve the issue and address potential hardware issues needing 
attention by the PC Company.

      



warp4
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