OSOTWAFQ - JUST ADD OS/2 WARP FREQUENTLY ASKED QUESTIONS 02/02/96 ======================================================================= JUST ADD OS/2 WARP Frequently Asked Questions ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION Since JUST ADD OS/2 WARP became available, the interest has been most gratifying. Our Web server has been extremely active with downloads, the entire run of diskette packages has been distributed, and the crew at Comdex handed out lots of free CD-ROM copies in Las Vegas. Also, press reviews have been more than favorable. For all your responses, THANK YOU! With the overwhelming activity on the downloads and 800 number, it was inevitable that some questions arise about the kit, so here is a compilation of the most common questions asked over the first several weeks. RESOLUTION What tool was used to create the kit? IBM Hyperwise was used to create the kit's textual content. Hyperwise creates files in INF format (among others), so they can be viewed natively by the OS/2 Help engine, VIEW.EXE. Hyperwise is shipped with a Windows viewer as well, so the same INF file can be viewed under all of the operating environments supported by the JUST ADD OS/2 WARP kit. Hyperwise provides drag-and-drop hypertext linking, graphic-object display support, and external-program launch capability. I downloaded JUST ADD OS/2 WARP and I get the following message when trying to unzip the distribution files: "Warning! I don't know how to handle:" followed by all the file names. What am I doing wrong? DOS PKZIP 2.04 was used to create the ZIP files. If the PKUNZIP program you are using doesn't handle PKZIP 2.04 format, you should be able to download another UNZIP utility program that will. Why must the Installation program be run from a DOS Full Screen session? Don't you know that you can press Alt+Home from a DOS window under OS/2 to turn it into a Full Screen? The Installer scans your computer's hardware and video during the installation sequence and will not report video hardware and resolution modes if run in a window. This prevents video corruption that would be caused when the sniffer queries the video chip set. Of course, Alt+Home changes to full screen under OS/2, as does that "box with four arrows" button in Windows 95. If you know those tricks, by all means use them. They were omitted from the kit in the interest of simplicity because it runs in all three environments: OS/2 Warp, Windows 95, and DOS/Windows 3.1. I installed JUST ADD OS/2 WARP, but I don't see any icons to start it. Where are they? The Installation program scans your hard drive for the existence of DOS/Windows 3.1, Windows 95, or OS/2 Warp. As a precaution, it doesn't scan any partition with less than 6 MB of free disk space so it won't damage your swap file or leave too little space to grow your INI files. So, if your Windows or OS/2 is in a partition of less than 6 MB, the Installer won't find it. Also, if you have a highly customized installation with operating-system files in non-default directory structures, they might be missed in some cases. If you have less than 6 MB of free disk space in your OS/2 or Windows partitions, you might want to move files to other partitions, or delete the files, to free 6 MB or more; then reinstall JUST ADD OS/2 WARP. Alternatively, you can manually create the program icons as follows: OS/2 Warp --------- 1. Open Templates. 2. Move the mouse pointer to Program. 3. Press and hold mouse button 2 and drag the Program template to the Desktop. The Settings notebook appears. 4. On the Program page, enter the following settings: Path and file name: VIEW.EXE Parameters: d:\JUST_ADD\BOOKS\JAOWINF Working directory: d:\ 5. Select the General tab. In the Title field, enter: Just Add OS/2 Warp 6. In the Current icon field, select Find...; then enter: d:\JUST_ADD\JUSTADDO.ICO where d is the drive where you installed JUST ADD OS/2 WARP. 7. Close the Settings notebook to create the icon on your OS/2 Desktop. Windows 95 ---------- 1. Move the mouse pointer to an open area of the Desktop and click mouse button 2. 2. Select New -> Shortcut from the pop-up menu. The Create Shortcut wizard appears. 3. For Command line:, type the following and select Next or press Enter: d:\JUST_ADD\VIEW.EXE d:\JUST_ADD\BOOKS\JAOWINF 4. For Select a name for the shortcut:, enter: Just Add OS2 Warp Note: Windows 95 does not allow a "/" in a file name. 5. Select Finish or press Enter. This creates a program shortcut with the default VIEW.EXE icon. To change to the Just Add OS/2 Warp icon: 1. Click on the Just Add OS2 Warp shortcut with mouse button 2; then select Properties. 2. Select the Shortcut tab; then press the Change icon... button. 3. For File name:, type d:\FILESYNC\JUSTADDW.ICO (d is the drive where you installed JUST ADD OS/2 WARP). 4. Select OK; then select OK again. DOS/Windows 3.1 --------------- 1. From the Windows 3.1 Program Manager menu bar, select File and then New... . 2. Select the Program Group radio button; then select OK. 3. For Description:, type Just Add OS/2 Warp. For Group file:, type JAOW.GRP. 4. Select OK. 5. Open the Just Add OS/2 Warp group you just created. 6. From the Program Manager menu bar, select File and then New... . 7. Select the Program Item radio button; then select OK. 8. For Description:, type Just Add OS/2 Warp. For Command Line:, type: d:\JUST_ADD\VIEW.EXE d:\JUST_ADD\BOOKS\JAOWINF For Working Directory:, type d:\. 9. Select Change Icon... and enter C:\FILESYNC\JUSTADDW.ICO for the file name. 10. Select OK; then select OK again. 11. From the Program Manager menu bar, select File and then New... . 12. Select the Program Item radio button; then select OK. 13. For Description:, type Go To OS/2 Warp. For Command Line:, type (d is the drive where you installed JUST ADD OS/2 WARP): d:\FILESYNC\GOTOWARP.EXE d:\FILESYNC\GOTOWARP.TXT For Working Directory:, type d:\FILESYNC. 14. Select Change Icon... and type d:\FILESYNC\GOTOWARP.EXE for the file name. 15. Select OK; then select OK again. You now will be able to launch JUST ADD OS/2 WARP from your OS/2 Warp or Windows 95 Desktop, and from the DOS/Windows 3.1 Program Manager. The OS/2 Warp Upgrade Advisor says that I have enough hard drive space to install OS/2 Warp, but I can't install it on my system. Why not? If you have installed the disk compression that comes with Microsoft DOS 6.x or Windows 95, or a compression program such as Stacker, and then run the Upgrade Advisor from Windows 95 or Windows 3.1, it will appear that there is sufficient free space. OS/2 Warp, however, cannot be installed to a compressed partition. Run the Uncompress utility program that came with your compression software, install OS/2 Warp, and then use an OS/2-compatible compression tool, such as Stacker for OS/2 and DOS, to recompress your partition. Stacker for OS/2 and DOS is compatible with both OS/2 and DOS, so can be used in the dual-boot environment supported by JUST ADD OS/2 WARP. The OS/2 Warp Upgrade Advisor didn't see the memory I have installed on my IBM PC Model 95. What's the problem? The Model 95 has unique hardware-protection characteristics that block access to the memory ports under OS/2 by any application other than the operating system itself. If you have Windows 3.1 or Windows 95 installed, dual-boot to that environment and rerun ADVISOR.BAT, following the instructions in the READ.ME file. I chose to install JUST ADD OS/2 WARP to a drive other than C, yet it placed the FILESYNC directory on drive C anyway. Why? The FILESYNC directory contains the files needed to run the Windows 95-to-OS/2 Warp Dual Boot and Long File Name Conversion utility programs. These utilities were placed on drive C, because DOS and Windows 95 can only start from drive C, and could therefore reliably locate them. The majority of JUST ADD OS/2 WARP is in the JUST_ADD and OS2DEMO directories, which are installed to your choice of drive. While running under OS/2 Warp, I changed the name of a file that was created in Windows 95. When I dual-boot back to Windows 95, I don't see the changed file. Have I lost it? The file is still there under its old name. The Long File Name Migration utility program is a one-way street, migrating Windows 95 long file names into OS/2 long file names. By the way, the physical name on the disk is still in the 8.3 format traditionally used by the DOS FAT file system, so the file can always be accessed by its old-style name as well. What is the difference between the download, diskette, and CD-ROM versions of JUST ADD OS/2 WARP? The download and diskette versions are identical. The CD-ROM version is almost the same as the diskette version, but has an interesting multimedia video production on OS/2 Warp installation tips, usability tricks, and general how-to information, featuring David Barnes. ********** Based on the number of questions received relative to the number of copies distributed, it appears that, for the vast majority of you, JUST ADD OS/2 WARP works well. We hope that this FREE kit of information and utility programs is useful, and that you will exercise your right to choose, and give OS/2 Warp a try. Thanks for loading JUST ADD OS/2 WARP! ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.