OSWCNFAQ - OS/2 WARP CONNECT QUESTIONS AND ANSWERS 07/11/96 ======================================================================= OS/2 Warp Connect Questions and Answers ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION Answers to frequently asked questions about OS/2 Warp Connect. RESOLUTION Note: Make sure you have a backup of any file you intend to change. Question 1 What does OS/2 Warp Connect include? OS/2 Warp Connect includes everything included in OS/2 Warp plus: * Multi-Protocol Transport Services (MPTS) * IBM OS/2 Peer Version 1 * IBM OS/2 LAN Requester Version 4 * Novell NetWare Requester Version 2.11 * IBM LAN Distance Client Version 1.11 * IBM TCP/IP Version 3 * Network SignON Coordinator (client/server) * First Failure Support Technology/2 * Lotus Notes Express "Plus 2" * AskPSP Question 2 Can I install OS/2 Warp Connect over a previous version of OS/2 or OS/2 Warp? Can I just install the networking features of OS/2 Warp Connect? OS/2 Warp Connect can be installed over most previous versions of OS/2. It cannot be installed over the Beta version of OS/2 Warp Connect. To install OS/2 Warp Connect (blue box) over OS/2 Warp (without WIN-OS/2; red box), you must format the partition. You also must format the drive when installing the red-box OS/2 Warp Connect over the blue-box OS/2 Warp Connect. So, unless there is a previous version that DID NOT have WIN-OS/2, OS/2 Warp Connect can be installed over it. Please note that the networking options from OS/2 Warp Connect cannot be installed with any previous versions of OS/2. These network options are designed to work with OS/2 Warp Connect ONLY. Question 3 How do I make diskettes for OS/2 Warp Connect? How do I make diskettes for any of the network options? If you have a system that is already running a previous version of OS/2: 1. Go to an OS/2 window and change to the letter designation of the CD-ROM drive. 2. At the command prompt, type MAKEDISK and press Enter. You will be prompted to insert diskettes. You need 30, 1.44MB diskettes on hand, though the program should only require 25. Question 4 The installation locks up going from the second diskette to the CD-ROM. How can I fix this? This problem often relates to an unseen, unsupported, or SCSI CD-ROM. There are three lines that must be added to the CONFIG.SYS file on Diskette 1. The BASEDEV= statement refers to the specific driver needed to run each CD-ROM. It varies by CD-ROM model and must come from the manufacturer. For example: DEVICE=X:\OS2\BOOT\OS2CDROM.DMD /Q IFS=X:\OS2\BOOT\CDFS.IFS /Q BASEDEV= /P:XXX Note: If you're adding a device driver to Diskette 1, and you do not have enough space on the diskette, you can delete the following files on the COPY of Diskette 1: * For a non-Micro Channel system: IBM2.* files * For a Micro Channel system: IBM1.* files Question 5 If I have OS/2 Warp without WIN-OS/2, can I install OS/2 Warp Connect with WIN-OS/2? The Installation program warns you that you are about to install a version with WIN-OS/2 support on top of a previous version. This is not recommended. Question 6 How do I set up TCP/IP? Most often, TCP/IP is set up during installation. Information to have on hand before the installation includes: * IP address * Subnet mask * Default and net routers (including the destination address for the net router) * Machine host name * Local domain name * Name server address The configuration can be changed by selecting OS/2 System (or wherever you have placed your TCP/IP icon); then select the TCP/IP icon, and then the TCP/IP Configuration notebook. Question 7 Does IBM TCP/IP Version 3 include ftp and telnet server software? Yes. OS/2 Warp Connect is an excellent foundation for other TCP/IP software, such as the World Wide Web server software. Question 8 Does IBM TCP/IP Version 3 include updates to the Internet Connection software, such as Web Explorer Version 1.01 and UltiMail Version 2.1.1? Yes. Question 9 Can I use OS/2 Warp Connect as a router for TCP/IP? Yes. Question 10 What is IBM LAN Distance? IBM LAN Distance lets you use any network protocol over a dial-up or other asynchronous connection, similar to a modem. This connection is secure and features login encryption and password protection, if desired. The client software is used to connect to the IBM LAN Distance Connection Server. The Connection Server is an OS/2 application available in 8-port and unlimited-port versions. Question 11 Is the IBM LAN Distance Connection Server needed to use the LAN Distance Client? No. The IBM LAN Distance Client includes a shuttle feature that automatically reconfigures your system, such as a notebook computer, for either in-office (network card attached) or out-of-office (modem attached) operation. Even if LAN Distance is not being used, the shuttle feature can still be used. Also, if OS/2 Peer is being used, a single connection to another OS/2 Warp Connect system running the IBM LAN Distance Client can be established to communicate between them. Question 12 What is the LAN Distance shuttle feature, and how do I activate it? The shuttle feature in LAN Distance lets you quickly switch between LAN-attached (for example, with network-adapter drivers in the CONFIG.SYS file), and modem-attached, where you can dial into your office network using LAN Distance or not dial in at all. The shuttle feature is particularly useful for notebook computers that are used in and out of the office. When traveling, you don't want the network adapter drivers to load. To activate the LAN Distance shuttle feature, install LAN Distance and run LDSHUTTL.EXE. A program object can be set up on the Desktop to run the LAN Distance Shuttle more easily. Question 13 Do I need a network card to use OS/2 Warp Connect? No. You can install base OS/2 Warp without any networking software from the OS/2 Warp Connect CD, either locally or remotely, over the network. LAN Distance can be used to dial back into the office for a network connection. There is an IBM Parallel Port driver that, when used with a LinkRight/LinkWiz/LapLink-style cable, can be used in place of a network card. This parallel-port connection can be used to link two computers. Consult the file \IBMCOM\MACS\PRNANDIS.TXT for more information on the IBM Parallel Port driver. This file is installed when OS/2 Warp Connect is installed. Question 14 Does the networking software require space on my main OS/2 Warp drive? Yes. The OS/2 Warp Connect Installation program and core networking components expect to be on the same drive as OS/2 Warp, but the bulk of OS/2 Warp Connect's networking software can be placed on other drives. Question 15 Is 3270 or 5250 terminal emulation included with OS/2 Warp Connect? Only for TCP/IP connections to a mainframe or midrange system. For SNA connections, add one of the following products: * IBM Personal Communications 3270 for OS/2 * IBM Personal Communications AS/400 for OS/2 * IBM Personal Communications 3270 and AS/400 for OS/2 * IBM Communications Manager for OS/2 NTS/2, LAPS, MPTS, or any other network transport software is not necessary when you install these products. The SNA/802.2 protocol is provided with OS/2 Warp Connect. Question 16 Will OS/2 Peer connect to other systems? OS/2 Peer connects to any of the following systems: * Other OS/2 Peers (OS/2 Warp Connect) * IBM LAN Server Version 4 * IBM LAN Server (previous releases) * IBM LAN Server for AIX * IBM LAN Server for AS/400 * IBM LAN Server for VM * IBM LAN Server for MVS * IBM PC LAN Program * Artisoft's LANtastic for OS/2 (see Note) * Artisoft's LANtastic for DOS or Windows (see Note) * Artisoft's LANtastic for Macintosh (see Note) * Microsoft LAN Manager * Microsoft Windows for Workgroups * Microsoft Windows NT * Any other SMB-based networking software Note: Providing server only to LANtastic clients in SMB mode, at least with LANtastic Version 1 for OS/2. Question 17 If OS/2 Peer can connect to IBM LAN Server Version 4, why would I install the OS/2 LAN Requester in OS/2 Warp Connect? OS/2 Peer is a superset of the IBM OS/2 LAN Requester, with one exception: to manage IBM LAN Server resources graphically, the OS/2 LAN Requester must be used, rather than OS/2 Peer. OS/2 Peer can administer LAN Server user IDs and groups through User Profile Management. Command-line and REXX API administration facilities for resources are still available. Question 18 What devices on my system are allowed access over the network with OS/2 Peer? Other OS/2 Peer users can access directories, folders, drives, including diskette drives, CD-ROM drives, optical drives, printers, and serial and parallel ports. Non-OS/2 Peer users, such as LANtastic clients, can access printers, drives, and directories only. The ability to share CD-ROM drives and COM ports (for example, modems) over the network is unique to OS/2 Peer. Question 19 How do I configure OS/2 Peer to see a Workgroup for Windows or Windows NT machine? Refer to the Up and Running Guide, pages 79--82, for Interoperability and Connecting to Windows for Workgroups and Windows NT systems. For step-by-step information on using OS/2 Peer, refer to the Easy Start Guide, pages 10--22. Question 20 If the Novell NetWare Requester in OS/2 Warp Connect is installed, can those devices, such as printers, be reshared out to other clients using OS/2 Peer? Yes. Question 21 Why should I use IBM LAN Server 4? Why not use OS/2 Peer for everything? OS/2 Peer works well with networks of 10 or fewer systems. With more than 8 systems, IBM LAN Server 4 Entry is recommended. With more than about 40 systems, IBM LAN Server 4 Advanced is recommended. Question 22 What exactly is the Lotus Notes Express "Plus 2"? Regular Lotus Notes Express includes five application templates. The Lotus Notes Express Plus 2 software includes two additional application templates. Lotus considers OS/2 Warp Connect as a full Lotus Notes Express client. Question 23 Lotus Notes, provided with OS/2 Warp Connect, is installed, but it doesn't start when I double-click on the icon. Try running $LNOTES.EXE directly, instead of through NOTES.EXE. Change the settings of the Lotus Notes program object to run this executable file instead. Question 24 What is AskPSP? AskPSP is a technical-support database that is provided on CD-ROM, and is based on IBM's own technical-support services. It includes answers to frequently asked OS/2 Warp questions. It is a user-friendly, front-end application, with an expert-system tool that accepts plain English questions to access to the information. Question 25 What is First Failure Support Technology/2? FFST/2 is software that allows network administrators, mainly at large corporate sites, to monitor and respond over the network to errors that occur on OS/2 Warp systems. Question 26 What is Network SignON Coordinator? NSC is software that allows a single sign-on to a variety of systems on your network. Question 27 The installation can't see my network card or the system won't let me connect to my network. How do I fix this? Most often, this problem relates to an unsupported network card, or a supported one that is not set up correctly. Card features that can cause problems include Auto Configure when tied to selecting the transceiver type (select the actual type of cable used), and Plug and Play (disable the setting). You also must make sure that you have the most recent drivers for your network card. Question 28 When using the Remote Installation program in OS/2 Warp Connect to install OS/2 Warp Connect across a network, only one system at a time can use the code. Can this limit be raised? Yes. By default, only one remote system can install OS/2 Warp Connect from the system where the Remote Installation program is running. This limit is enforced to avoid network congestion of the CD-ROM, where OS/2 Warp Connect code is usually obtained. You can edit the \GRPWARE\CLIENTS\GRPWARE.INI file and change the MAXCLIENTS=1 statement to the number of simultaneous connections allowed; for example, MAXCLIENTS=5. Note: Other changes are also recommended, see the next question. Question 29 Is there a way to start the Remote Install code server without having to answer all the questions each time? I just want the code server to be running whenever the OS/2 Warp Connect system is started. Yes. However, if you are using the OS/2 Warp Connect system for other things while other systems on the network are trying to install OS/2 Warp Connect from this system, you must make some changes to increase the tolerance of NetBIOS to retries. To start the Remote Install server by itself, without answering any questions about building diskettes, type the following and press Enter: START E:\CID\SRVIFS\SERVICE/INI=C:\GRPWARE\CLIENTS\GRPWARE.INI where E: is the CD-ROM drive with the OS/2 Warp Connect CD, and C: is the drive with the OS/2 Warp Connect Installation program and the \GRPWARE directory. Change these drive letters in the above example if necessary. If you do any multitasking, make the following changes to the PROTOCOL.INI and IBMLAN.INI files. PROTOCOL.INI is in the \IBMCOM directory (or in the root directory of Remote Installation Diskette 1 created for the target system, where you must also make these changes) and IBMLAN.INI is in \IBMLAN. PROTOCOL.INI: In the [mnetbeui_nify] section of the file: ADAPTRATE=0 TI=60000 T1=10000 T2=2000 NETBIOSTIMEOUT=2000 IBMLAN.INI: SESSTIMEOUT=300 In the [peer] section of the file: SRVHEURISTICS (bit 15 set to 8) These changes or additions are similar to those recommended for the \IBMCOM\MACS\PRNANDIS.TXT file. Note: You must make these additions to the PROTOCOL.INI file on Diskette 1 for each set of Remote Install diskettes you create. IBM recommends NetView/DM for OS/2 for "heavy duty" software distribution, but these methods might be sufficient, depending on your needs. Question 30 I'm having problems getting a Remote Installation to work. What should I do? To install OS/2 Warp Connect over a network, follow the step-by-step instructions in the Up and Running Guide, pages 24-27. Question 31 What protocols can be used for OS/2 Warp Connect Remote Installation? The simplified Remote Installation program bundled with OS/2 Warp Connect is designed to use NetBIOS connections only. It is possible to install OS/2 Warp Connect over the network using other protocols with add-on software, such as IBM's NetView/DM for OS/2. Question 32 Can I copy some files from the OS/2 Warp Connect CD to my hard disk to speed up Remote Installation? Yes. You need enough disk space to store OS/2 Warp Connect components required by Remote Install. For example, if the OS/2 Warp Connect CD is in drive E, the OS/2 Warp Connect files should be placed in a directory called \CONNECT. 1. Using a text editor, change the following files in the \GRPWARE: on the hard disk: GRPWARE.INI LANSTART.INI 2. Change each E:\ to C:\CONNECT\ to redirect the Remote Installation. 3. Use XCOPY /S /E to copy the contents of the CD to the C:\CONNECT directory. For example: XCOPY E:\* C:\CONNECT /S /E Remote Install does not actually require everything from the OS/2 Warp Connect CD. You might be able to get by with the CID, GRPWARE, and OS2IMAGE directories, and the VROBJ.DLL and OS2SE20.SRC files. Question 33 I'm having trouble getting my Notebook to connect to the network using a PCMCIA network card. Any ideas? Most of these issues must be handled on an individual basis because of the wide variety of notebooks and PCMCIA cards, compounded by the number of different ways you can try to use them. However, it is safe to say that you need to have the latest drivers for your PCMCIA card. Also, it is not unusual to change the Shared RAM Address of the PCMCIA card. In addition, be sure to eliminate possible IRQ conflicts. Question 34 If Remote Installation is used, how is additional networking software added later that didn't get installed the first time? Activate the Remote Installation server and start the system from the Remote Installation diskettes. Follow the instructions until you see a menu asking if you wish to install all of OS/2 Warp Connect or just Networking. Select Networking only, and proceed as directed. Question 35 How do I install the OS/2 Warp BonusPak, AskPSP, and Lotus Notes client software using Remote Installation? The built-in Remote Installation software is designed to get base OS/2 Warp Connect networking function installed quickly and easily. If you have access to the AskPSP and Lotus Notes CD-ROMs on your network, they can be installed across the network; for example, using OS/2 Peer logins. AskPSP can be installed using the INSTASKP.EXE program in the AskPSP directory. Lotus Notes can be installed using the INSTPM.EXE program. The BonusPak expects to be installed from a drive with an assigned drive letter, for example, a CD-ROM. The BonusPak can still be installed across the network. For example, if all the BonusPak files are copied to a directory on an OS/2 Peer system called SMITH, and the directory containing the BonusPak is given a resource name of BONUSPAK. The resource BONUSPAK is defined as read-only to every user on the network. In fact, this resource can be the BonusPak CD-ROM. The following OS/2 batch file (.CMD) allows you to install the BonusPak across the network, assuming you are logged on the network. echo Installing BonusPak... NET USE Y: /DELETE NET USE Y: \\SMITH\BONUSPAK Y: CD \US CALL INSTALL.CMD C: NET USE Y: /DELETE By using the NET USE command to assign drive letter Y to the network directory \\SMITH\BONUSPAK, the OS/2 Warp BonusPak is installed correctly. Note: The Internet Connection from the BonusPak should not be installed on top of OS/2 Warp Connect. Use TCP/IP Version 3, part of the main installation instead. Question 36 I've used Remote Install to install OS/2 Warp Connect. Now I want to add a printer or some other feature. How do I tell Selective Install to retrieve code across the network? You can place the OS/2 Warp Connect CD, or a copy of it, somewhere on your network as a shared resource. Using the NET USE command, you can assign a drive letter to this shared resource. An OS/2 batch (.CMD) file can automate the process, and it would look something like this: @echo off echo Starting Selective Install... NET USE Y: /DELETE NET USE Y: \\SMITH\CD-ROM INSTALL NET USE Y: /DELETE This is based on the assumption that the OS/2 Warp Connect CD was placed on the machine SMITH and given a resource name of CD-ROM, and that a proper logon was in effect. The source directory for Selective Install becomes Y:\OS2IMAGE (or possibly \\SMITH\CD-ROM\OS2IMAGE if you wish to use Universal Naming Convention). Similar methods would be used for Novell NetWare servers. Question 37 Should I install the Internet Connection from the BonusPak on OS/2 Warp Connect? No, unless you are NOT installing any networking software. Installing TCP/IP Version 3, part of the networking software included with OS/2 Warp Connect, gives you all the function, plus more, of the dial-up Internet Connection, including dial-up capabilities. All other BonusPak applications can be safely installed on top of OS/2 Warp Connect, regardless of configuration. Question 38 I am getting an error messages about LOG.SYS when I start in OS/2 Warp Connect. What is the problem? Use the OS/2 Warp Selective Install program to install Serviceability and Diagnostic Aids, one of the selections on the second panel. LOG.SYS and other key files for FFST/2 are included with the base OS/2 Warp software. Or, remark-out (REM) these lines if you do not wish to use FFST/2. ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. 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