OSWSDISK - PROBLEMS CAUSED BY IMPROPER HARD DISK FORMAT 09/09/96 ======================================================================= Problems Caused by Improper Hard Disk Format ======================================================================= Please Read Entire Document for Full Explanation of Procedures -------------------------------------------------------------- DESCRIPTION The following are indications that a hard disk is improperly formatted and requires a long format: * During installation, a red screen is displayed with an XCOPY error message stating that the OS/2 Warp Server SMP installation failed. * If you use the DIR command, it displays the message: SYS0278: The system cannot find the extended attribute. * The volume label has strange symbols and characters in it. * When you run CHKDSK, FDISK, or FDISKPM, the file system displayed for a partition is FAT, even though you formatted the partition HPFS. * When you run CHKDSK, it displays any of the following errors: - C:\ (drive label) attempted to claim an extended attribute that does not exist. - The first cluster number of C:\(drive label) is correct. - The entry has been truncated. * If you try to start up from installation disks and run CHKDSK /F, the following error is displayed: The current hard disk drive is: C: The type of file system for the disk is FAT SYS0108: The disk is in use or locked by another process RESOLUTION If the hard disk exhibits any of the symptoms described above you can use the following steps to perform a long format of the hard drive: Note: Make sure you backup any data on the drive before following this procedure. 1. Restart the system with the Installation Diskette and Install Diskette 1. 2. At the blue Welcome screen, press F3 to escape to an OS/2 command prompt. 3. At the OS/2 command prompt, type one of the following commands and press Enter: * For a FAT partition: E:\OS2IMAGE\DISK_2\FORMAT D: /FS:FAT /L * For an HPFS partition: E:\OS2IMAGE\DISK_2\FORMAT D: /FS:HPFS /L Where E: is the CD-ROM drive and D: is the partition you are installing OS/2 Warp Server SMP on. ______________________________________________________________________ IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.