OTOTFAX - IBM PC COMPANY AUTOMATED FAX SYSTEM - ALL OS/2 RELEASES
12/20/95

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       IBM PC Company Automated Fax System - All OS/2 Releases
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Please Read Entire Document for Full Explanation of Procedure
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DESCRIPTION

The IBM automated fax system delivers marketing and support materials 
to you 7-days a week, 24-hours a day--when YOU need them! This document
describes how to reach the system and how to use it.

RESOLUTION

To reach the IBM PC Company automated fax system, dial 1-800-426-3395.

Note: Follow the recorded instructions until connected to the fax
      system. When connected, you can override the prompts at any time
      by slowly pressing the appropriate key or keys.

The numbers below represent keys on a touchtone phone.

Requesting a Catalog
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1 1 2: Bypass the opening messages and proceed to catalog selection:

   1  To order a complete catalog.
   2  To order a catalog of marketing brochures.
   3  To order a catalog of hardware information.
   4  To order a catalog of operating-system information.
   5  To order a catalog of networking information.
   6  To order a catalog of communications information.
   7  To order a catalog of PS/1 information.
   8  To order a catalog listing new documents.
   9  To order a catalog of recently added announcements.

Requesting a Document
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1 1 1: Bypass the opening messages and proceed to document selection.

After selecting your documents, you will be asked to enter the area 
code and phone number that you want the faxes sent to.

After completing an order, you will be given an opportunity to have 
either your name or your telephone number placed on the fax cover 
sheet:

   1   Places your name on the cover sheet.
   2   Places your telephone number on the cover sheet.

Entering Your Name
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Most of the keys on the telephone have 3 letters on them. Pressing a
key once produces the first letter; pressing the key twice quickly 
produces the second letter; and pressing the key three times quickly 
produces the third letter. For example, to enter the name JOE, you 
would press:

   5   (J)
   666 (O)
   33  (E)

Wait for the system to repeat the letter before entering the next 
letter. For letters that do not appear on any key, press 1 and follow 
the prompts. Pressing the * erases the last letter entered. Press # 
when you are finished entering your name.

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IBM disclaims all warranties, whether express or implied, including 
without limitation, warranties of fitness and merchantability with 
respect to the information in this document. By furnishing this 
document, IBM grants no licenses to any related patents or copyrights.  
Copyright (c) 1994, 1995 IBM Corporation. Any trademarks and product 
or brand names referenced in this document are the property of their 
respective owners. Consult your product manuals for complete trademark 
information.