The File v90pcifl.exe is a firmware update that fixes a know problem with the V.90 PCI modem Part number 33L4618. The problem only occurs when using this modem in a Windows 2000 environment. The system will hang when there is not a communications program loaded, and any incoming call is made to the phone line that is attached to the modem. Follow the instruction below to download and install this firmware. Downloading the update ---------------------- 1. Double-click the My Computer icon, then double-click on the C drive icon. 2. Click on the File menu, highlight New, then click on Folder. 3. Name the new folder V90PCIFL and press Enter. 4. Click the file link named v90pcifl.exe to download the file from the Web page. 5. When prompted, save the file to the C:\V90PCIFL directory that was just created. Installing the update ---------------------- 1. Click Start, highlight Search, then click For Files and Folders. 2. Type v90pcifl.exe in the search box, then click Find Now. This will locate the v90pcifl.exe file you just downloaded. 3. Double-click the icon for v90pcifl.exe, then close the Finished - V90PCIFL window that appears on your screen. 4. Double-click the Flash32 icon in the C:\V90PCIFL directory. A welcome screen will appear. 5. Click Next. The program will search for installed modems. 6. When prompted to select the modem to be upgraded, click IBM V.90 PCI Data Fax Modem. 7. In the baud rate field, select 115200, then click Next. 8. Click Browse, click c620t3h2.hex, then click Open. 9. Verify that the firmware image to be loaded is C:\V90PCIFL\c620t3h2.hex, then click Finish. 10. Click Finish. Please be patient while the firmware is being updated. 11. When a message stating that the flash loading has completed successfully, click Close. A warning message will appear. 12. Click OK and ensure that all windows are closed. 13. Click Start, click Shut Down, select Shut Down, then click OK. Note: The modem will not function until the computer has been restarted. Trademarks ---------- IBM is a trademark of the IBM Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. (C) Copyright IBM Corporation 2001. All rights reserved. ----------------------------------------------------------------------