********************************************************************* * IBM ServeRAID NetWare Update * * README.TXT * * Version 4.30 * ********************************************************************* CONTENTS ________ 1.0 Overview 2.0 Change history 2.1 ServeRAID Family 4.00 to 4.30 2.2 ServeRAID Family 3.61 to 4.00 2.3 ServeRAID Family 3.60 to 3.61 2.4 ServeRAID Family 3.50 to 3.60 2.5 ServeRAID Family 3.11 to 3.50 3.0 Installation and setup instructions 3.1 Updating the BIOS and firmware 3.2 Updating the device driver 3.3 Updating and starting the ServeRAID Manager 3.3.1 Updating using the "IBM ServeRAID Support" CD 3.3.2 Updating using the World Wide Web 3.3.3 Starting the ServeRAID Manager 3.3.4 Potential problems starting the ServeRAID Manager 3.4 Updating the command-line programs 4.0 Troubleshooting tips 5.0 Web Site and Support Phone Number 6.0 Trademarks and Notices 7.0 Disclaimer 1.0 Overview _____________ NOTE: This README provides information needed to install and configure an IBM ServeRAID-4H Ultra160 SCSI controller, IBM ServeRAID-4M Ultra160 SCSI controller, and IBM ServeRAID-4L Ultra160 SCSI controller (hereafter referred to as IBM ServeRAID-4x Ultra160 SCSI controllers). Follow each step in this README to ensure that your ServeRAID controllers have the latest software levels. The ServeRAID 4.30 release of code contains the following levels of firmware: o Firmware level 4.30 for the ServeRAID-4x Ultra160 SCSI Controller o Firmware level 3.72 for the ServeRAID-3H/3HB Ultra2 SCSI Controller and the ServeRAID-3L Ultra2 SCSI Controller o Firmware level 2.88 for the ServeRAID-II Ultra SCSI Controller o Firmware level 2.88 for the integrated ServeRAID Controller on the IBM PC Server 330 and IBM Netfinity 5500 system boards o Firmware Level 2.25 for the ServeRAID Adapter Creating logical drives requires the "IBM ServeRAID Support" CD. This CD comes with your ServeRAID controller or you can download an ISO image from the IBM Support Web site. Refer to the documentation that came with your CD-ROM writer for details on how to create a CD from an ISO image. If a CD writer is not available and the CD is lost, defective, or destroyed, contact the IBM HelpCenter for a replacement "IBM ServeRAID Support" CD. 2.0 Change History __________________ 2.1 ServeRAID Family 4.00 to 4.30 __________________________________ o Support for the new IBM ServeRAID-4M Ultra160 SCSI controller and the IBM ServeRAID-4L Ultra160 SCSI controller o ServeRAID Manager has the following new features: - Enhanced reporting and troubleshooting for defunct drives - Setting a physical drive marked with a PFA to defunct. This new action makes drive replacement easier. - Starting the IBM ServeRAID Hot Replace Wizard from a remote connection. This feature is useful when replacing a controller in a server that does not have a monitor attached. 2.2 ServeRAID Family 3.61 to 4.00 __________________________________ o ServeRAID Manager has the following new features: - Runs in Netfinity Director on Windows 2000 as a console, server, and agent - Runs in Netfinity Director on NetWare 5.x and UnixWare 7.1 as an agent - Red Hat Linux 6.1 and OpenServer 5.05 support - SNMP trap support - Agent runs as a service - Active (Hot-plug) PCI hot-replace support for Windows NT 4.0 - RAID level-00, 10, 1E0, and 50 support o Windows 2000 device driver supports logical drives larger than 4 GB, clustering, failover, and Active (Hot-plug) PCI hot add and hot remove. o ServeRAID-4H firmware - New RAID level-00, 10, 1E0, and 50 - Ultra160 physical drive support - 4 channel support - Enhanced failed physical drive reporting o ServeRAID-3H/3HB and the ServeRAID-3L firmware - Enhanced failed physical drive reporting - (3L only) Fixed support for 64 KB stripe-unit size 2.3 ServeRAID Family 3.60 to 3.61 __________________________________ o (Windows NT only) Resolved adapter hang during FlashCopy. Requires this update in the firmware and IPSSEND command-line utility. o Integrated Retain Tip H1746 fix. 2.4 ServeRAID Family 3.50 to 3.60 __________________________________ o ServeRAID Manager has the following new features: - Runs in Netfinity Director on Windows NT - OS/2 and NetWare 5.0 support - Option to verify a Microsoft Cluster Service (MSCS) is setup correctly - Standby Hot Spare support - BIOS compatibility mode setting - Enable write-back cache in the drives support - Printable configuration, code levels, event logs, and Virtual Product Data (VPD) - Enhanced PCI Hot Plug and failover support - Enclosure monitoring o The ServeRAID Manager replaces the following programs: - DOS Configuration program - OS/2 Administration and Monitoring program - NetWare Administration and Monitoring program - Windows NT Administration and Monitoring program o IPSSEND BACKUP now saves the BIOS settings. o The High-Performance Windows NT 4.0 (monolithic) driver is integrated with the standard miniport driver now. You can expect higher performance and less CPU utilization when accessing RAID drives. o New device driver for the Red Hat Linux 6.0 operating system. o ServeRAID-3H/3HB and the ServeRAID-3L firmware - Performance enhancements in the ServeRAID firmware - Support for arrays consisting of up to 16 physical drives with 32 KB and 64 KB stripe-unit sizes - Support for up to four concurrent FlashCopy commands - Fix of rare, but potential, failure that might result under repeated manual movement of cluster resources from one server to another under MSCS - Fix of potential hang conditions resulting from the handling of the ServeRAID battery-backup cache - Enhancement of drive rebuilding while logical drive migration is in progress - Fix of various operating system-level traps reported on, but not limited to, OS/2 and UnixWare 7.1 - Improved handling of drives that exceed the Predictive Failure Analysis (PFA) threshold 2.5 ServeRAID Family 3.11 to 3.50 __________________________________ o New ServeRAID Manager for Windows NT and UnixWare o Support for 12 controllers with Windows NT o Logical drive numbering starts at 1 instead of 0 o When creating a hot-spare drive, old ServeRAID configuration data is automatically deleted from the drive. This eliminates the low-level format requirement for cluster setups. o Corrected Windows NT installation problems with more than seven drives in RAID level-5 arrays. o ServeRAID-3H/3HB and the ServeRAID-3L firmware - Rebuild recovery enhancements - New RAID level-5E - FlashCopy - Adaptive read-ahead support - Enhanced import configuration path when importing a configuration with a non-default stripe-unit size - RAID level-1 rebuild error recovery enhancements - Corrected system hang condition for PC Server 704 - Channel 3 quorum-arbitration link no longer required when running Microsoft Cluster Service (MSCS) - Clustering error recovery enhancements - Message to the user added when voltage drop or removal of battery-backup cache option 3.0 Installation and setup instructions ________________________________________ NOTE: This document describes how to upgrade an existing NetWare system. If you have not completed the installation of NetWare already, refer to the appropriate installation documentation. 3.1 Updating the BIOS and firmware ___________________________________ NOTES: o The ServeRAID-4x controller does not support SCSI CD-ROMs. o To install a ServeRAID-4x controller in a server with one or more existing ServeRAID controllers, do the following: * Update the BIOS and firmware on the existing controllers using the ServeRAID 4.30 software. * Install the ServeRAID-4x controller in the server. o When upgrading the controller BIOS and firmware to 4.30, you must also upgrade to level 4.30 of the device drivers and utilities. 1. Insert the "IBM ServeRAID Support" CD into the CD-ROM drive or insert the "IBM ServeRAID BIOS and Firmware Update" diskette into the diskette drive; then, turn on the server. NOTE: When starting the "IBM ServeRAID Support" CD in startable (bootable) CD mode, the ServeRAID ROM Update Wizard might hang if the ServeRAID BIOS level is 3.50 or earlier. To prevent this potential problem, update the ServeRAID BIOS and firmware with the "IBM ServeRAID BIOS and Firmware Update" diskette. 2. Wait for the IBM ServeRAID ROM Update Wizard to start and follow the instructions on the screen. 3.2 Updating the device driver _______________________________ Install the ServeRAID device drivers that are provided with the IBM ServeRAID controllers on the "IBM ServeRAID Support" CD. Refer to the IBM Netfinity ServeRAID-4x Ultra160 SCSI Controller Device Driver Installation Instructions (4DEVDRV.PDF) in the /BOOKS directory on the "IBM ServeRAID Support" CD. This booklet provides detailed instructions for installing the device drivers on the following operating systems: o Novell NetWare 5.x o Novell NetWare 4.x 3.3 Updating and starting the ServeRAID Manager ________________________________________________ NOTE: NetWare 5.x or later is required to run the ServeRAID Manager. 3.3.1 Updating using the "IBM ServeRAID Support" CD ____________________________________________________ 1. From a Microsoft Windows system, map a network drive to the root directory of your NetWare SYS partition. 2. Insert the "IBM ServeRAID Support" CD into the CD-ROM drive of the system running Windows. The installation program starts automatically. 3. At the 'Select Operating System' window, select 'NetWare 5.x'; then, click Next. 4. Follow the instructions on the screen to complete the installation. 3.3.2 Updating using the World Wide Web ________________________________________ 1. From a Microsoft Windows system, map a network drive to the root directory of your NetWare SYS partition. 2. Download the ServeRAID Manager program from the World Wide Web onto the Windows system. 3. Double-click the downloaded file to start the installation. 4. At the 'Select Operating System' window, select 'NetWare 5.x'; then, click Next. 5. Follow the instructions on the screen to complete the installation. 3.3.3 Starting the ServeRAID Manager _____________________________________ o To start the ServeRAID Manager with a graphical user interface: NOTE: You can use the ServeRAID Manager to configure and setup the ServeRAID Manager Agent Notification List, Security List, and SNMP Trap Destination List. 1. From the NetWare console, type: LOAD RAIDMAN 2. Press Enter. o To start the ServeRAID Manager without a graphical user interface (the agent): NOTE: This starts a monitoring agent for your ServeRAID controllers in a smaller memory footprint. No managing or configuration actions are available. 1. From the NetWare console, type: LOAD RAIDAGNT 2. Press Enter. 3.3.4 Potential problems starting the ServeRAID Manager ________________________________________________________ o The ServeRAID Manager hangs on the splash screen. You might be using an old version of the ServeRAID device driver. Update the ServeRAID device driver to the latest version. o When launching the ServeRAID Manager, an error message "Unable to find load file RAIDMAN" is displayed. The ServeRAID Manager was not installed to the root directory of the SYS volume. There must be a directory called RAIDMAN under the root directory of the SYS volume if the installation was completed properly. o When launching ServeRAID Manager, an error message "-autounload is an invalid parameter" is displayed. You are using an old version of the Novell Java Virtual Machine (JVM). Download and install the latest JVM from Novell. You can download the latest JVM from the following Web site: http://developer.novell.com/ndk/download.htm o When launching the ServeRAID Manager, an error message "ERROR: Unable to find Java" is displayed. The Novell Java Virtual Machine is not installed on the NetWare machine. Install the Novell Java Virtual Machine available from: http://developer.novell.com/ndk/download.htm 3.4 Updating the command-line programs _______________________________________ To install the ServeRAID command-line programs, refer to the README.TXT file on the "IBM ServeRAID Command-Line Programs" diskette. 4.0 Troubleshooting tips ________________________ o If you experience problems with SCSI CD-ROM drives connected to a ServeRAID-4H controller, do one of the following: o Use a ServeRAID-3HB or ServeRAID-3L controller instead. o Install an IDE CD-ROM drive in your server. The ServeRAID-4H controller does not support SCSI CD-ROM drives. o If you are running DOS applications in protected mode, you must add the following lines to the CONFIG.SYS: device=x:\himem.sys device=x:\emm386.exe NOEMS where x is the drive that DOS is installed. o If you are installing a ServeRAID-4x controller into a server with one or more existing ServeRAID controllers, and the server fails to start and displays POST code EF10, do the following: 1. Remove the ServeRAID-4x controller from the server. 2. Update the BIOS and firmware on the existing controllers using the ServeRAID 4.30 software. 3. Install the ServeRAID-4x controller in the server. o On a Netfinity server, if your operating system fails to start three times consecutively, the system BIOS will turn off the processor cache. When this happens the "IBM ServeRAID Support" CD behaves unexpectedly. To correct this problem, enter the system BIOS and re-enable the processor cache (or load the default settings). Refer to your system documentation for instructions on entering the system BIOS. o The IBM Netfinity ServeRAID-4x Ultra160 SCSI Controller User's Reference documents the BIOS compatibility mode incorrectly. The ServeRAID Mini-Configuration program displays the setting correctly as: o OFF indicates Extended Mode (8GB) o ON indicates Limited Mode (2GB) 5.0 Web Sites and Support Phone Number _______________________________________ o You can download new and updated files for the IBM ServeRAID and Clustering products from the IBM Support Web site: http://www.ibm.com/pc/support/ o With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800-772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. 6.0 Trademarks and Notices ___________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Active PCI OS/2 Warp HelpCenter PC Server IBM Predictive Failure Analysis Netfinity ServeRAID Netfinity Manager ServerGuide OS/2 UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group. Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. 7.0 Disclaimer _______________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.