This README file contains the latest information about installing IBM TotalStorage™ FAStT Storage Manager version 8.4 for Windows Server 2003. For Windows 200 and NT4, see the SM84-WIN32-readme file in either the \WIN32 directory. Refer to the IBM TotalStorage™ Support Web Site or CD for the installation and support guide. For other related publications (refer to Related Publications in the installation and support guide) and the latest information and updated readme file. Last Update: 12/17/2003 Products Supported: --------------------------------------------------- | | Machine Type | Model | |-----------|--------------|------------------------| | FAStT 900 | 1742 | 90X , 90U | |-----------|--------------|------------------------| | FAStT 700 | 1742 | 1RX , 1RU | |-----------|--------------|------------------------| | FAStT 600 | 1742 | 60X , 60U | --------------------------------------------------- Note: The controller firmware and NVSRAM files that are part of this IBM TotalStorage™ FAStT Storage Manager version 8.4 for Windows Server 2003 software release should not be loaded into FAStT storage servers connected to FAStT EXP100 drive expansion enclosures. Please contact your IBM representatives or resellers for the availability of support for FAStT storage servers connected to FAStT EXP100 drive expansion enclosures in Windows Server 2003 environment. ======================================================================= CONTENTS -------- 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview -------------- 1.1 Overview -------------- This IBM Storage Manager release includes the IBM FAStT Storage Manager version 8.4 for all versions of Windows Server 2003. The \WS03_32bit or the \WS03_64bit and the Docs CD-ROM directories contain the documentation and files necessary for installing the IBM FAStT Storage Manager Software for Windows Server 2003 in 32-bit or 64-bit servers. The IBM FAStT Storage Manager version 8.4x Installation and Support Guide for Intel-based Operating System Environments is also available on IBM's Support Web Site as a downloadable Portable Document Format (PDF) file. This is a purchase upgrade for IBM machine types 1722 and 1742 only. Please contact your IBM service representative or IBM resellers for purchasing info. This version 8.4 of IBM FAStT Storage Manager software has controller firmware for IBM machine types 1722-60X/60U (with Turbo or Standard option), 1742-1RX/1RY and 1742-90X/90U only. The FAStT Storage Controller firmware 05.40.xx.xx for this release is not available for IBM machine types 3542 and 3552. However, the host software of IBM FAStT Storage Manager 8.4 will manage all FAStT storage server with the controller firmware 04.00.02.xx or newer. Any new features and updates that are introduced in this FAStT Storage Manager version 8.4 will not be available for any FAStT storage server controllers without the firmware version 05.40.xx.xx installed. ======================================================================= 1.2 Limitations ---------------- 1. Storage Manager prompts you for a password if all hard disk drives are removed from the storage subsystem. After removing all drives from a storage subsystem (or not powering on drives and only the controller), the IBM FAStT Storage Manager software will prompt you for a password when trying to start the software or trying to perform protected operations. Any password entered will fail. Password information is stored on a reserved area of each hard disk drive on the storage subsystem. Each drive stores a mirrored copy of the password data. When there are no drives in the storage subsystem, the storage management software does not find the password data when you attempt password protected operations. Add one drive to the storage subsystem and retry the operation. Since the RAID controller unit should not be powered on until the expansion units are attached and powered on, this should be done by powering off the RAID controller unit, properly attaching all expansion units (with drives installed), to the RAID controller unit and powering them on, and then powering the RAID controller unit back on. At this point the storage subsystems can be rediscovered and managed using the IBM FAStT Storage Manager software. 2. If you get "Error 21 - The Operation cannot complete because a ... is in progress" error when you issue a Subsystem Management command from the IBM FAStT Storage Manager Client, the command may be cached. If the command is cached, the IBM FAStT Storage Manager Client will run the command as soon as the controller resources are available. Wait for at least ten minutes and check to see whether the command has been run. If not, re-attempt the command. 3. The Disable/Enable and Uninstall menu functions will be displayed when you right-click the RDAC Multi-Path Pseudo-Bus entry in SCSI and RAID controllers list of the Device Manager folder. The folder is in the Computer Management window. You should not use these menu functions but rather using the Add/Remove program function in the Control Panel window to uninstall or to disable the IBM FAStT Storage Manager RDAC device. To reenable the IBM FAStT Storage Manager RDAC device, follow the instructions in the IBM FAStT Storage Manger vrsion 8.4 Installation and support guide for Intel-based Operating System Environments. 4. You must always uninstall IBM FAStT Storage Manager RDAC before you uninstall the Host Bus Adapter driver. Failure to do so may result in system hung or blue-screen. 5. When the FAStT storage subsystem controller firmware is upgraded from any version 05.00.xx.xx or earlier to version 05.2x.xx.xx or later, all of the Windows 2000 servers that had LUNs mapped in this storage subsystem must be rebooted after the new FAStT storage subsystem controller firmware and NVSRAM are successfully applied. The reason is that when the new FAStT storage subsystem controller firmware is installed, the controller returns the first four bytes of the firmware revision in the Product Revision field of the SCSI LUN inquiry data. Windows 2000 uses the Product Revision data as part of the LUN identification. So, as the Product Revision data changes due to the new firmware revision level, Windows 2000 thinks that the LUNs with the old Product Revision data were removed from the server. When the 'scan for hardware changes' task is executed by running the FAStT storage manager hot_add utility or by selecting the Scan For Hardware Changes menu option of the Devices folder in the Computer Management window, Windows 2000 displays Unsafe Removal of Devices dialogs for these LUNs. The devices in these dialogs are RDAC Virtual Disks and xxxx SCSI devices where xxxx are either 1742, 3552 or 3542 depending on the model type of FAStT storage server(s) that the Windows 2000 server had LUNs mapped from. The Windows 2000 server will lose connectivity to the LUNs in the FAStT storage that has firmware updated. The server must be rescaned for hardware changes. If the logical drives are not added back to the server, one must reboot the server to reconnect to the logical drives. This problem will not occurred when upgrading the FAStT storage subsystem controller firmware from version 05.20.xx.xx to version 05.3x.xx.xx or later because the product revision data field was fixed at 0520. 6. When the server HBA ports are directly connected to the FAStT storage server controllers, do not download firmware and NVSRAM files to the controllers with IOs being generated to the LUNs in the FAStT storage server. There is no IOs restriction in SAN Fabric environment ie. the HBA port are connected to the FAStT storage server controller ports via Fibre Channel switches. 7. The supplied SMrepassist utility did not utilize Microsoft Volume Shadow Services APIs to quiesce the LUNs. Appropriate steps are still need to shut down/quiesce the applications like MS Exchange and SQL Server before the FlashCopy logical drive can be made. 8. Rebooting host server may cause its mapped LUNs move to non-preferred path. Use Storage Manager client program to redistribute the LUNs to their preferred path. 9. Uninstalling RDAC may cause Windows Dynamic disks to fail. After the new RDAC is installed and the server is rebooted, these disks must be reactivated and Chkdsk must be run. The work-around is to stop the applications and remove the drive letters or the mount points to these disks before uninstalling and reinstalling RDAC. 10. The current RDAC driver will coexist with Storport model driver as long as it is not the driver for the adapter that talks to the LUNs in the FAStT storage subsystems. Note: the current release drivers for all of the Fibre Channel host bus adapters that FAStT storage subsystem supported are based on the Scsiport model. 11. In Xseries x330 server, when two of the Dymanic disks are mirrored together by the Windows OS, it may cause the server to hang after the LUN that these disks are defined on fail-over/fail-back. There is no work-around. 12. Dynamically changing the cache read ahead multiplier setting via the storage manager client may result in an error message indicating the operation has failed. Despite the error message, the request to change the cache read ahead multiplier will remain queued to the controllers and will eventually complete when I/O activity to the storage subsystem has subsided. In order to avoid the error message and any delays in the cache read ahead multiplier value changing, it is recommended to change the cache read ahead multiplier when the subsystem is in a quiesced state. 13. This behavior applies for the direct Fibre Channel connection setup between the FAStT F600 storage server host ports and the server HBA ports only. If all FAStT F600 host ports are occupied, the FAStT600 event log may show "host-side data rate negotiation failed" error when the server is booted up, this is normal error that were generated during the host rate negotiation routine inside the FAStT 600 storage server. 14. Windows 2000 and Windows Server 2003 shared the following host type options: - Windows 2000/Server 2003 non-clustered - Windows 2000/Server 2003 clustered If these host types do not appeared in the host type pull down menu, use these host type options instead. - Windows 2000 non-clustered - Windows 2000 clustered 15. In a direct Fibre Channel connection between the FAStT storage server and the HBAs in the host server, the system bluescreen may occurred if the FAStT storage server is powered off. The work around is to power down the server first before power down the FAStT storage server. 16. Only logical drives that are configured as "Basic Disks" in the Windows Disk Management folder can have Flashcopy made. The Flashcopy of a logical drive configured as "Dynamic Disk" type will always failed by the FAStT storage server when it is added to the host server. 17. There is not 64-bit version of the FAStT Management Suite Java (FAStT_MSJ). Use the 32-bit version of the FAStT Management Suite Java for the Windows Server 2003 64-bit edition. However, one should uninstall it once the diagnostic is completed. It could cause the server to bluescreen in heavy IO loads. 18. Veritas DMP is not supported at this time in Windows operating environement. Please contact IBM representatives or resellers for the availability of support. ======================================================================= 1.3 Enhancements ----------------- N/A ======================================================================= 1.4 Prerequisites ------------------ If the host type of either the Default Group or the defined host ports in a storage mapping partition is set to "Windows NT ...", it could take up to 2 hours to boot a Windows Server 2003 host after installing Windows Server 2003 RDAC driver. One must make management connection to the storage subsystem via Ethernet ports (out-of-band management) and set the host type to the "Windows 2000/ ..." setting. ======================================================================= 1.5 Dependencies ----------------- IBM FAStT Storage Manager version 8.4 provides full management support IBM machine types 3552 and 3542 storage subsystems that have at least firmware version 04.00.02.xx, IBM machine type 1742 (models 1RX, 1RU) storage subsystem that have at least firmware version 05.00.04.xx or IBM machine type 1742 (models 90X, 90U) and 1722 storage subsystems that have at least firmware version 05.3x.xx.xx. The only IBM FAStT Storage Manager 8.4 supported management function on controllers with firmware version 04.xx.xx.xx to 04.xx.01.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History ----------------------------- This is the latest release of IBM FAStT Storage Manager for Windows Server 2003 only. The FAStT client software package in the \WS03_32bit and the \WS03_64bit directories will not function correctly in Windows Windows 2000 and NT 4.0 servers. Please refer to the FAStT client software package in the \Win32 directory for Windows 2000 and NT 4.0 servers. ======================================================================= 2.1 Key Features added to IBM FAStT Storage Manager 8.4 with controller firmware level 05.4x.xx.xx. --------------------------------------------------------------------- See the IBM FAStT Storage Manager version 8.4x Installation and Support Guide for Intel-based Operating System Environments. ======================================================================= 2.2 Client Code levels at time of release are as follows --------------------------------------------------------- 1. IBM FAStT Storage Manager Client version: 08.40.G5.02 2. IBM FAStT Storage Manager RDAC version: 08.40.35.03 3. IBM FAStT Storage Manager Agent version: 08.40.35.00 4. IBM FAStT Storage Manager Utilities version: 08.40.35.00 For the latest FAStT readme files, publications, and released code, refer to the http://www.ibm.com/storage/support/fastt IBM TotalStorage™ Disk Storage Systems Technical Support web site. Select the link for the FAStT Storage Manager 8.4 when the web page is displayed. ======================================================================= 3.0 Installation and Setup Instructions ----------------------------------------- 3.1 Step-by-step instructions for this code update are as follows ------------------------------------------------------------------ 1. Install and update the driver for the IBM FAStT Host Bus Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the IBM FAStT Host Adapter driver by using the instructions provided in the readme.txt file located in the Host_Adapter directory on this installation CD. 2. Install the new Storage Manager version 8.4 software. If there are previous version of the IBM FAStT Storage Manager version installed in the system, uninstall it before installing the new version of the storage manager software. Refer to the IBM FAStT Storage Manager version 8.4x Installation and Support Guide for Intel-based Operating System Environments for detailed installed and uninstalled instructions. 3. Upgrade the FAStT storage server controller firmware and NVSRAM, drive expansion enclosure ESM code and then hard drive firmware code. Refer to the IBM FAStT Storage Manager version 8.4x Installation and Support Guide for Intel-based Operating System Environments or the online help in the Subsystem Management window for detailed instructions. Refer to the http://www.ibm.com/storage/support/fastt IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest firmware for FAStT controllers, drive expansion enclosure ESM and FC hard drives. ======================================================================= 3.2 Refer to the Host_Adapter directory on the installation CD for the applicable drivers. Refer to the http://www.ibm.com/storage/support/fastt IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest supported host adapters, device drivers, and updated readme. ======================================================================= 3.3 Helpful Hints ------------------ 1. If you are unable to see the maximum number of drives during Automatic Configuration, you should be able to use Manual Configuration to select individual drives and select the maximum number of drives allowed. 2. Depending on the storage subsystem that you have purchased, you may have to purchase the FAST storage partitioning premium feature option or an option to upgrade the number of supported partitions in a storage subsystem. Please see IBM Marketing representatives or IBM resellers for more information. - IBM FAStT600 storage subsystem (machine type 1722): The standard configuration does not have the FAST storage partitioning feature enabled. Four partition, eight partition, an upgrade from four to eight partition and an upgrade from eight to sixteen partition storage partitioning premium feature options can be purchased. A Turbo option is available for the FAStT600 which includes an eight partition storage partitioning premium feature option. The FAStT600 with Turbo option can have up to 64 storage partitions via 8 to 16 partition and 16 to 64 partition storage partition premium feature upgrade options. - IBM FAStT700 storage subsystems (machine type 1742 - models 1RU and 1RX): The standard configuration has 64 partitions storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM FAStT900 storage subsystem (machine type 1742 - models 90X and 90U): The standard configuration has 16 partition storage partitioning premium option installed. An upgrade from 16 to 64 partition storage partitioning premium feature option can be purchased. 3. Do not delete the Access LUN or Access Volume. The Access LUN is required by the SMclient to communicate with the storage controllers when using the in-band management method. 4. The RDAC driver must be digitally signed by Microsoft in order for it to work correctly. Always use the IBM provided signed RDAC driver package. ======================================================================= 4.0 Configuration Information ----------------------------- 4.1 Configuration Settings -------------------------- 1. By default, the IBM FAStT Storage Manager 8.4 firmware does not automatically map logical drives when the IBM FAStT storage partitioning premium feature is enabled. This means that the logical drives after being created are not automatically presented to the host systems. For a new installation, after creating new arrays and logical drives; a. If the host OS type is not Windows NT, create a partition with the appropriate OS host type and map the logical drives to this partition. b. If your host OS type is Windows NT non-clustered (SP5 or higher), you can map your logical drives to the "Default Host Group" or create a partition with Windows non-clustered (SP5 or higher) host type. Note: The host type setting for the Windows Server hosts is the same as Windows 2000. Select either Windows 2000 Clustered or Window 2000 Non-Clustered host type if the correct host types of Windows 2000/Server 2003 Clustered or Windows 2000/Server 2003 Non-Clustered are not displayed in the host type pull down list. When upgrading from previous versions of IBM FAStT Storage Manager to version 8.4x. a. If you are upgrading with no defined storage partitions in operating system other than Windows NT, you will need to create a storage partition with the appropriate operating system host type and map the logical drives from the "Default Host Group" to this partition. b. If you are upgrading with defined storage partitions and an operating system other than Windows NT is accessing the default host group, you will need to change the default host type to this operating system host type after upgrading. The FAStT Storage Manager upgrading will reset the default host type to Windows NT host type. Refer to the IBM FAStT Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1722, 1742, 3542 or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring LUNs in IBM FAStT storage subsystems as boot devices. 3. Running script files for specific configurations. Apply the appropriate scripts to your subsystem based on the instructions you have read in the publications or any instructions in the operating system readme file. A description of each script is shown below. - SameWWN.scr: Setup RAID controllers to have the same World Wide Names. The World Wide Names (node) will be the same for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - DifferentWWN.scr: Setup RAID controllers to have different World Wide Names. The World Wide Names (node) will be different for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - EnableDriveMigration.scr: The Enable drive migration script scans the drives for configurations when they are added to a storage system and will also attempt to use configurations found on the newly added drives. The NVSRAM default will enable drive migration. - DisableDriveMigration.scr: The disable drive migration script allows the addition of disk drives while the system is running. In addition, it identifies the drives as unused capacity regardless of past drive configuration. The NVSRAM default will enable drive migration. 4. When you are configuring IBM machine type 1742 storage controllers in host cluster Remote Mirror configurations, contact IBM support for supported host cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. ======================================================================= 4.2 Hardware status and information ----------------------------------- New installations for IBM Machine types 1722 and 1742 should be installed with the IBM FAStT FC2-133 Host Bus Adapter and Microsoft Windows device driver version 8.2.3.63. For more information, refer to the IBM Support Web site. ======================================================================= 4.3 Unsupported configurations ------------------------------ The following lists configurations that are currently not being supported with IBM FAStT Storage Manager 8.4x. 1. Fibre Channel loop environments with the IBM Fibre Channel hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel switch, machine types 2109-S16, 2109-F16, 2109-S8 or 3534-F08. In this configuration, the hub is connected between the fibre channel switch and the IBM FAStT storage subsystem controller ports. 2. The IBM Fibre Channel hub, machine type 3523, connected to IBM machine type 1722 and 1742. ======================================================================= 5.0 Unattended Mode --------------------- N/A ======================================================================= 6.0 WEB Sites and Support Phone Number ---------------------------------------- 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/storage/support/fastt 6.2 IBM TotalStorage™ Marketing Web Site: http://www.storage.ibm.com/hardsoft/disk/fastt/index.html 6.3 If you have any questions about this update, or problem applying the update go to the following Help Center World Telephone Numbers URL: http://www.ibm.com/planetwide ======================================================================= 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM FAStT TotalStorage™ the e-business logo xSeries HelpCenter Linux is a registered trademark of Linus Torvalds. Microsoft, Windows 2000, Windows Server 2003 and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. ======================================================================= 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.