IBM Director eFix APAR IC32829 IBM Director Version 3.1 Installation README file CONTENTS ______________________________________________________________________ 1.0 Overview 2.0 Change History 3.0 Installation Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer 1.0 Overview ______________________________________________________________________ 1.1 Issues addressed: IC32829: On IBM eServer XSeries model 8668 and 8669 without the Remote Supervisor Adapter installed when the IBM Automatic Server Restart Service version 4.03, which is part of the IBM Advanced System Management Device Driver version 2.03, is installed with IBM Director 3.1 the system may unexpectedly reboot after several hours of uninterrupted operation. IC32839: When IBM Director 3.1 is installed on either an IBM eServer XSeries model 8668 or 8669 without the Remote Supervisor Adapter installed, several hours of continuous operation may cause some of the hardware sensors to become unresponsive. IC32846: If the IBM Automatic Server Restart Service is installed before installing IBM Director 3.1 on an IBM eServer XSeries model 8668 or 8669 without the Remote Supervisor Adapter installed the following Windows Event Viewer errors will be logged: DCOM got error "The dependency service or group failed to start. "attempting to start the service AOLAgent with arguments "-Service" in order to run the server The NetAlrt service depends on the following nonexistent service: I2C Alert on LAN 2 Agent service depends on the NetAlert service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion. IC32847: On an IBM eServer XSeries model 8668 or 8669 with one CPU and without the Remote Supervisor Adapter installed IBM Director will indicate Voltage Sensor #6 is below it's threshold. This error is meaningless since Voltage Sensor #6 is the VRM for the nonexistent second processor. 2.0 Change History ______________________________________________________________________ 2.1 Files Replaced or Added: 2/13/02 5:58 28,672 ibmh8w.dll 2/13/02 6:14 24,576 ibmvoltspw.dll 2,2 Registry changes made: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetAlrt] "DependOnService"=hex(7):47,00,45,00,4e,00,45,00,52,00,49,00,43, 00,53,00,4d,00,42,00,00,00,00,00 3.0 Installation Instructions ______________________________________________________________________ 3.1 eFix IC32829 is for the following hardware configurations: IBM eServer XSeries 8668 and 8669 3.2 eFix IC32829 is to be applied to the following operating systems: Windows XP Windows 2000 Server Windows 2000 Professional Windows NT 4.0 Server Windows NT 4.0 Workstation 3.2 eFix IC32829 is for the following software configurations: IBM Director Server or Agent 3.1 3.3 Primary installation method: Run IC32829.exe This will automatically extract the necessary files and start the eFix installation process. Follow the prompts to complete the installation *NOTE: This eFix requires administrator privileges to install. *NOTE: Windows NT 4.0 Service Pack 6 is required to install this eFix. 4.0 Configuration Information ______________________________________________________________________ 4.1 eFix IC32829 is intended for the configurations listed in sections 3.1, 3.2 and 3.3. This eFix is not for use with other versions of the product and may cause serious functionality problems or data loss if misused. Do not install this eFix on versions or configurations other than those listed in this readme. 4.2 eFix Version Information: CompID: 5697NFD01 Release: 3.1 Level: WVYT51AUS Track: 17138, 17141 5.0 Unattended Mode ______________________________________________________________________ 5.1 To run this eFix in quiet, unattended mode use one of the commands: With reboot: IC32829.exe /s /a /S /V"/qn" Without reboot: IC32829.exe /s /a /S /V"REBOOT=0 /qn" 6.0 Web Sites and Support Phone Number ______________________________________________________________________ 6.1 IBM Support Web Site: http://www.pc.ibm.com/support 6.2 IBM Large Business Soutions Web Site: http://www.pc.ibm.com/ww/solutions/large_business/index.html 6.3 IBM Universal Mangeability Web Site: http://www.pc.ibm.com/ww/eserver/xseries/systems_management/ nfdir.html 6.4 IBM Universal Manageability Services Website: http://www.pc.ibm.com/ww/alliances/lifecycle/ums/index.html 6.5 If you have any questions about this update, or problems applying the update go to one of the following: UM Electronic Support: eMail - http://www.pc.ibm.com/us/desktop/lccm/esupport.html Forum - http://www7.pc.ibm.com/~UMS 7.0 Trademarks and Notices ______________________________________________________________________ The following terms are trademarks of the IBM Corporation in the United States or other countries or both: The following product names are trademarks of IBM Corporation or Tivoli Systems: AIX, IBM, Netfinity, Netfinity Director, Universal Manageability Services, IBM Director, OS/2, RS/6000, LANClient Control Manager, Tivoli IT Director, and Tivoli Management Environment. Microsoft, Windows, Windows NT, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation. IPX, Novell, and NetWare are trademarks of Novell, Incorporated. SCO UnixWare 7 (c) Copyright of Santa Cruz Operation. UNIX is a registered trademark in the United States and other countries licensed exclusively through X/Open Company Limited. Java and Hot Java are trademarks of Sun Microsystems, Inc. Other company, product, and service names may be trademarks or service marks of others. All other brand or product names are trademarks or registered trademarks of their respective holders. 8.0 Disclaimer ______________________________________________________________________ THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.