H011600 - Windows95 Video Error After Changing Resolution SYMPTOM: IBM PC 700 Series 6877 and 6887 systems preloaded with Microsoft Windows95 may display the following error indication after the user has changed the video resolution via the Display Utility in the Windows95 Control Panel: "There is a problem with your display settings. The adapter type is incorrect, or the current settings do not work with your hardware." Windows95 will then force the user to select another resolution, which may not be compatible with the system board video chipset. PROBLEM ISOLATION AIDS: IBM PC 300 Series 6877 and 6887 systems contain the S3 Trio64V+ video chipset. The latest revision of the S3 Trio64V+ video chipset (Rev. F) currently being used in production of 6877 and 6887 systems is undetectable by the preinstalled Window95 operating system. Because Windows95 cannot detect the newer level Rev. F chip integrated on the system board, Windows95 defaults to the "S3 Trio64" video driver that ships standard with Windows95. This standard driver allows the user to select resolutions that are not compatible with the S3 Trio64V+ video chipset. Those selections are: 640 x 400 TrueColor (32 bit) 640 x 480 16 Color 800 x 600 16 Color 1024 x 768 16 Color 1152 x 864 256 Color Systems preloaded with Windows95 that may be affected by the new Rev. F S3 Trio64V+ video chip can be determined by viewing the SYSLEVEL.IBM file with an editor. If preload level CFFBGUS or CFFBMUS are present in the SYSLEVEL.IBM file, the system may be affected. FIX: Install version 2.10.01 or higher Windows95 S3 Trio64V+ video device drivers. The current version of the drivers is titled: Z03T03A.EXE - S3 Trio 64/64V+ Windows95 driver v2.10-01 The update may be obtained from the IBM PC Company BBS system by calling 1-919-517-0001. Locate the "IBM PC 300/700 Files" section (section #21) for the driver. The driver may also be downloaded via the Internet from the IBM Personal Computer File Library located at the following Internet URL: http://www.pc.ibm.com/files.html The search facility may be used to locate the file using the filename stated above.