H012493 - HARDFILE NOISE OR VIBRATION IN PC 360                              
                                                                                
                                                                                
                                                                                
SYMPTOM:                                                                        
The IBM PC 360-S200 6598 systems may exhibit hardfile noise or                  
cover vibration in excess of prior IBM PC Products.                             
                                                                                
PROBLEM ISOLATION AIDS:                                                         
None.                                                                           
                                                                                
FIX:                                                                            
Do not replace parts.  This is not a hardware problem.                          
                                                                                
The PC 360 6598 systems use a more advanced high performance                    
SCSI hard drive which spins at speeds in excess of 7200 RPM                     
depending on the drive model.  This increase in drive RPM may                   
lead the user to conclude that there is a problem due to the                    
increased noise or vibration when compared to other types of                    
PC products.  This is a design characteristic of the PC 360                     
which has met industry specifications for vibration and noise.                  
                                                                                
Repositioning the system has proven to lessen or eliminate                      
what the customer may perceive as excessive noise or vibration.