Record number: H125101 Date created: O97/08/08 Owning B.U.: USA Abstract: WIN95 SYSTEM HANGS AFTER INSTALLING NOVELL CLIENT 32 SYMPTOM: IBM 6272, 6282, 6588, 6888, or 6899 system hangs when rebooting after installing Novell Client 32. PROBLEM ISOLATION AIDS: This tip applies to the above systems when using Windows 95 operating system, Novell Client 32, and Crystal Audio driver file ZO3T07A.EXE or earlier. Note: In the above filename, the second character is the letter "O" and not a ZERO. FIX: This problem is corrected in the current version of the Crystal Audio driver; it is not a system defect and no hardware should be replaced. The user should download two files: ZO3T08A.EXE and UPDATE.BAT Run the UPDATE.BAT file and follow instructions for updating the driver. Note: In the above filename, the second character is the letter "O" and not a ZERO. These files are available on the IBM PC Company BBS at 919-517-0001, and from the IBM PC Company File Library via the Internet at the following URL: http://www.pc.ibm.com/files.html Windows 95 is a trademark of the Microsoft Corporation. Novell Client 32 is a trademark of Novell, Inc. SAS KEYWORDS: PSY2 PSVP UNCLASSIFIED PSY2OPER PSVPOPER D/T6282 D/T6588 D/T6888 D/T6899 300GL PC INTELLISTATION MPRO ZPRO PRO