H132121 - 6324 ECA001 MONITOR COLORS CHANGING OR INCONSISTENT                                                                     
                                                                                                                                    
  PURPOSE:                                                                                                                          
  To provide a replacement for a failing signal cable on 6324,                                                                      
  6325, 6327, 9524, 9525 monitors which causes changing or                                                                          
  inconsistent screen colors during operation.                                                                                      
                                                                                                                                    
  THIS ECA EXPIRES JAN. 01, 1997                                                                                                    
                                                                                                                                    
  FEATURES:                                                                                                                         
  Type,                  Machines Affected                                                                                          
  Model,   With          and/or Feature/Device     B/M to be    Service  System                                                     
  Stage    B/M           Description               Installed    Hours    Hours                                                      
                                                                                                                                    
  6324     B/M0000000    Model 001                 B/M0000000   00.5     00.0                                                       
  6325                   Model 001                              00.5     00.0                                                       
  9524                   Model 001                              00.5     00.0                                                       
  9525                   Model 001                              00.5     00.0                                                       
  6327                   Model 023 only                         00.5     00.0                                                       
                                                                                                                                    
  PHYSICAL CHECK:                                                                                                                   
  Inspect the exterior covering of the signal cable for the                                                                         
  following printed in black ink:                                                                                                   
                                                                                                                                    
    "...30V LOW VOLTAGE COMPUTER CABLE J1-HAW"                                                                                      
                                                                                                                                    
  PREREQUISITES: NONE                                                                                                               
                                                                                                                                    
  COMPANION: NONE                                                                                                                   
                                                                                                                                    
  CONCURRENT: NONE                                                                                                                  
                                                                                                                                    
  DETAIL:                                                                                                                           
  If the monitor signal cable has the markings described in the                                                                     
  Physical Check, above and exhibits changing or inconsistent                                                                       
  colors, the signal cable should be replaced with a new                                                                            
  signal cable FRU P/N39G6264.                                                                                                      
                                                                                                                                    
  It is highly unlikely that these symptoms are caused by the                                                                       
  Analog Card Tray, therefore the card tray SHOULD NOT BE                                                                           
  REPLACED in an attempt to implement this ECA.                                                                                     
                                                                                                                                    
  The ONLY VALID PART part to be used on this ECA is the signal                                                                     
  cable, FRU P/N39G6264.  Claims (QSARs) submitted for this ECA                                                                     
  with any FRU part number other than P/N39G6264 will not be                                                                        
  accepted for financial recovery.                                                                                                  
                                                                                                                                    
  If the symptom remains, utilize normal problem determination                                                                      
  procedures to isolate the failing FRU or application.  Use the                                                                    
  appropriate Service Code to record any service activity not                                                                       
  specifically directed by this ECA.                                                                                                
                                                                                                                                    
  Notes:                                                                                                                            
  The 6327-001 monitor uses signal cable FRU P/N71G8490.                                                                            
  Signal cables installed on 6327-001 monitors are not affected.                                                                    
                                                                                                                                    
  Record time and FRU P/N39G6264 to ECA001, Service Code 33, other                                                                  
  office 990.                                                                                                                       
                                                                                                                                    
                THIS ECA EXPIRES JAN. 01, 1997                                                                                      
                                                                                                                                    
 Jan 02, 1996