H132521 - CORRUPTED/DISTORTED VIDEO ON PC700 WITH OS/2 SYMPTOM: IBM PC 700 Series 6875, 6885, 6876 and 6886 systems with S3 Vision864 integrated video chipsets may experience video corruption while running applications in OS/2 seamless mode (in a window as opposed to full screen mode). This symptom has been experienced with applications such as Lotus 1-2-3 for Windows. PROBLEM ISOLATION AIDS: Applications running in a seamless mode on the OS/2 Desktop may intermittently begin to lose video synchronization which may cause the video image to fade out, begin to roll, or become too distorted to read. The power-on LED on IBM and other brands of multi-sync monitors will begin to blink when video sync is lost. The PC 700 Series systems are built with either an S3 Vision864 or S3 Vision868 video chipset. The following system board FRU part numbers with the S3 Vision868 chipset are NOT affected: FRU P/N12H1947 ISA 100Mhz & below Models FRU P/N12H1954 Micro Channel 100Mhz & below Models FRU P/N40H4759 Micro Channel 100Mhz+ Models FRU P/N40H4760 ISA 100Mhz+ Models Only system boards with the S3 Vision864 chipset AND an S3 Video DAC in location U3, next to the battery, are affected. FIX: Not all systems will exhibit the failure even while running seamless applications. The following system board FRU part numbers should be replaced if normal problem determination efforts conclude that the failure is consistent with this tip: FRU P/N88G4270 / Asm P/N40H4811 (75/90Mhz ISA Bus Models) FRU P/N11H5545 / Asm P/N40H4795 (75/90Mhz Micro Channel Models) Windows is a trademark of the Microsoft Corporation.