H134921 - SERVER 720 BOOTS SLOWLY AFTER A WARM BOOT SYMPTOM: Any of the following symptoms are observed: - The Server takes a long time to POST (5-7 minutes). - POST error 173 (Configuration Error) is displayed. If the Operating System is running slowly, refer to RETAIN record H134877 (TechTips document RMIE-3AZFRX). PROBLEM ISOLATION AIDS: - Netfinity was running on the system prior to the shutdown - The system was restarted with a warm boot ( ) FIX: To fix permanently, install the latest Systems Management device drivers (PC Server 720 Processor Device Drivers Version 1.12 or later). Follow this procedure: 1. Download and expand the latest Systems Management device drivers from the IBM BBS. Search for the following file: "PC Server 720 Processor Device Driver". 2. Follow the instructions in the README.TXT -OR- As a temporary work-around, follow this procedure: 1. Shutdown the Operating System if necessary. 2. Power off the Server. 3. Power on the Server. During normal operation, Netfinity loads microcode to the Service Processor. On a Server 720 reboot, the Service Processor needs to be in a quiet state. But if an orderly shutdown is NOT performed, the Service Processor remains at a high activity level which interferes with the next POST. The new device drivers allow Netfinity to shutdown in an orderly manner. .------------------------IMPORTANT-----------------------------. | | | Diskette images are customer installable. Customers should | | review any "README" files located on the diskette for | | installation information. Contact the IBM PC HelpCenter at | | 800-772-2227 if download/installation assistance is needed. | | | | IBM PC Server files are located in Directory 22 on the PC | | Company Bulletin Board Service (BBS) at 1-919-517-0001 or | | tieline 255-0001. | | The files may also be downloaded via the Internet from the | | IBM PC File Library by searching the following Internet URL:| | http://www.us.pc.ibm.com/files.html | |______________________________________________________________| SAS KEYWORDS: PSY2 UNCLASSIFIED PSY2ERR 00017300 PSY2PROG PSY2OPER