H136613 - SERVER RAID DRIVES DDD WITH ARCSERVE BACKUP
 
 SYMPTOM:
 One or more drives become DDD while the ARCserve program is
 loading OR during a tape backup with ARCserve.
 
 The following message may also appear after exiting NetWare:
 "Bad or missing Command Interpreter"
 
 PROBLEM ISOLATION AIDS:
 - The system is a PC Server with an IBM RAID adapter
 - The Operating System is NetWare 3.x or 4.x
 - The tape backup application is ARCserve version 6.0
 
 FIX:
 Edit the file TAPESRV.CFG (usually located on the SYS volume in
 the ARCSERVE.6 NLM subdirectory).
 Add the following two(2) statements to the bottom of the file:
 
 ConfigŁ
 NOLUN=ENABLE
 
 Note:
 Before downing a NetWare Server with ARCserve version 6.0,
 always issue the command "ASTOP6" from the NetWare console.
 This action performs a graceful shutdown of the ARCserve
 application.
 
 ARCserve is a trademark of Cheyenne Software Inc.
 NetWare is a trademark of Novell, Inc.
 
 February 17, 1997