H13693.TXT    PREVENT TRACKPOINT AND KEYBOARD 8611 - 8613 ERRORS.               
                                                                                
                                                                                
 TEXT:                                                                          
                                                                                
 Trackpoint II smooth rubber caps used on the Device type                       
 models in the following list may contain an abnormally high                    
 sulfur level that can cause corrosion of the trackpoint lands                  
 on the keyboard. Sulfur, in the correct amount, is a normal                    
 part of the manufacturing process and does not cause corrosion.                
 The corrosion caused by the high sulfur content may, over                      
 time, contribute to a keyboard malfunction that disables the                   
 trackpoint and produces an 8611 or 8613 error.                                 
                                                                                
 The following actions are being taken to proactivly prevent                    
 these failures.                                                                
                                                                                
 1.  The trackpoint cap kit FRU P/N84G6536 will now only contain                
     the trackpoint III no-slip caps that are all within                        
     specifications. Trackpoint cap II kits FRU P/N54G0439 and                  
     P/N66G6444 substitute to FRU P/N84G6536.                                   
                                                                                
 2.  Replace the smooth rubber cap with the newer no-slip                       
     trackpoint III rubber cap during any service action on the                 
     following device type models.  Do not write a separate                     
     service action for cap replacement.                                        
                                                                                
 3.  IBM is offering all ThinkPad owners (not device or model                   
     specific) a free no-slip replacement cap. The offer will                   
     be commutated via marketing outlets, mailings, and the                     
     internet.                                                                  
                                                                                
 NOTE: REPLACING THE OUT OF SPEC SMOOTH CAPS WILL PREVENT FUTURE                
       KEYBOARD LAND CORROSION FAILURES.                                        
       CUSTOMERS CAN OBTAIN A CAP KIT BY CALLING 1800-520-8765 IN               
       THE U.S. OR CANADA.                                                      
                                                                                
       CEs AND DEALERS SHOULD OBTAIN CAP KITS THROUGH THEIR                     
       NORMAL PARTS ORDERING CHANNELS.                                          
                                                                                
           SMOOTH TRACKPOINT CAP REPLACEMENT LIST                               
                                                                                
  ______________________________________________________________                
 | 9545  | US Model #                    | Canadian Model #     |               
 |-------|-------------------------------|----------------------|               
 | 750   | 006, 008                      | 0Y6, 0C6, 0Y8, 0C8   |               
 |-------|-------------------------------|----------------------|               
 | 750C  | 306, 308,                     | 3Y6, 3C6, 3Y8, 3C8   |               
 |-------|-------------------------------|----------------------|               
 | 750CS | 206, 208                      | 2Y6, 2C6, 2Y8, 2C8   |               
 |-------|-------------------------------|----------------------|               
 | 750CE | 908                           | 908, 9Y8             |               
 |-------|-------------------------------|----------------------|               
 | 750P  | 40C, 40E                      | 4Y6, 4Y8             |               
 |-------|-------------------------------|----------------------|               
 | 755C  | F0C, L0C, F0E, L0E, F0G, L0G  | LYG, LYE, LCE, FYC,  |               
 |       |                               | FYE                  |               
 |-------|-------------------------------|----------------------|               
 | 755CS | E0C,K0C, E0E, K0E             | EYE, EYC, ECE        |               
 |-------|-------------------------------|----------------------|               
 | 370C  | Not available in U.S.         | QPC, QPD, QDD        |               
 |_______|_______________________________|______________________|