Record number:       H137869                                                 
   Device:              D/T6588                                                 
   Model:               M                                                       
   Hit count:           UHC00000                                                
   Success count:       USC0000                                                 
   Publication code:    PC50                                                    
   Tip key:                                                                     
   Date created:        O97/05/23                                               
   Date last altered:   A97/05/23                                               
   Owning B.U.:         USA                                                     
                                                                                
   Abstract:  UNINSTALL OF IBM PRODUCT REGISTRATION FAILS                       
                                                                                
                                                                                
 SYMPTOM:                                                                       
 The Uninstall Registration icon in the IBM Registration folder                 
 remains on the desktop following the uninstall of the IBM                      
 Product Registration application. This failure occurs on                       
 IBM PC 300 Series 6588 and Intellistation Z Pro 6888 systems                   
 preloaded with Microsoft WindowsNT v4.0, Microsoft Windows95,                  
 and OS/2 WARP.  Only the French and Polish language preloads                   
 are affected.                                                                  
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 Only systems with a French preload of OS/2 WARP or WindowsNT                   
 are affected.                                                                  
                                                                                
 Only systems with a Polish preload of Windows95 are affected.                  
                                                                                
                                                                                
 FIX:                                                                           
 To completely remove the IBM Registration application, perform                 
 the Uninstall Registration program and check for the presence                  
 of the "C: IBM REGISTER IBM REGISTRATION" folder or directory.                 
 The remaining files must be deleted manually.  The remaining                   
 icon and folder must also be deleted manually.                                 
                                                                                
 This problem will be resolved in future releases of the                        
 preloaded IBM Product Registration application.                                
                                                                                
 Windows95 & WindowsNT are trademarks of the Microsoft                          
 Corporation.                                                                   
                                                                                
 SAS KEYWORDS:                                                                  
    PSY2               PSVP               IBMPC              PSVPPROG           
    PSY2PROG           PC 330             PC 350             62307              
    D/T6888            UNCLASSIFIED