Abstract: SHRINKWRAP NT4.0 TRAPS WITH SERVICE PACKS 2 AND 3 SYMPTOM: After installing NT Service Pack 2 or 3 on a SCSI system and rebooting, the system traps and must be reloaded. PROBLEM ISOLATION AIDS: This tip applies if the following conditions are met: 1. The system is an IBM IntelliStation M-Pro, Machine Type 6898, equipped with a SCSI hardfile. 2. The original factory preload has been deleted and replaced with a shrinkwrap version of WindowsNT 4.0. 3. WindowsNT Service Pack 2 has been installed, OR, WindowsNT Service Pack 3 has been installed and the user elects to replace the existing SCSI drivers during the installation. FIX: 1. Upon reloading WindowsNT, the Adaptec SCSI drivers will have to be supplied from diskette. Failing to do so will cause the reinstallation to hang and have to be restarted. The Adaptec SCSI driver diskette can be created from the Ready-To-Configure (RTC) CDROM included with the system. The required diskette is created by building the "Adaptec 7800 Family Manager Set" disk via the Diskette Factory utility on the RTC. Insert this diskette when prompted for "Additional Devices" during the reinstallation. In the event the CD-ROM drive is inaccessable on the target system, in most instances, the RTC can be taken to a system with an operating CD-ROM drive and the Adaptec driver disk created there. Running IBMSETUP.EXE on the RTC will start the utility to run the Diskette Factory. 2. When re-installing WindowsNT Service Pack 3, the user must answer "No" when warned that they are about to overwrite an existing SCSI device driver. NOTE: WindowsNT Service Pack 2 is not supported on the IBM IntelliStation M-Pro, Machine Type 6898. Windows and WindowsNT are trademarks of Microsoft Corporation. SAS KEYWORDS: PSY2 PSY2ERR PSY2OPER PSVP PSVPERR PSVPOPER D/T6898 6898 SP2 SP3 68762 68762F_1 ADAPTEC AIC-7895 UNCLASSIFIED