Record number: H16270 Device: D/T6589 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O97/07/02 Date last altered: A97/07/02 Owning B.U.: USA Abstract: CORRUPTED VIDEO WITH MATROX MILLENIUM IN IBM PC365 SYMPTOM: When running Windows95 on an IBM PC365 system using a Matrox Millenium video adapter, certain programs will not run properly if Device Bitmap Caching is enabled. PROBLEM ISOLATION AIDS: The following programs may not run properly, and may display corrupted video: - Remote control programs such as CoSession. - Programs offering multiple monitor/multiple adapter support. - Microsoft NetMeeting. - Accessibility applications such as screen magnifiers and screen readers. FIX: To correct the condition, make the following changes in Windows95: 1. Right click on the Windows95 desktop background. 2. Left click on "Properties." 3. Left click on the "Settings" tab. 4. Left click on the "PowerDesk" button. 5. Make sure the "Use Device Bitmaps Caching" is NOT checked. 6. Left click on "Apply." 7. Left click on "Close." 8. Left click on "Restart." Windows95 & NetMeeting are trademarks of Microsoft Corporation. Matrox Millenium is a trademark of Matrox Corporation. CoSession is a trademark of Artisoft, Inc. SAS KEYWORDS: PSY2 PSY2DISP PSY2PROG PSY2OPER PSVP PSVPDISP PSVPPROG PSVPOPER