Record number:       H162702
   Device:              D/T6561
   Model:               M
   Hit count:           UHC00000
   Success count:       USC0000
   Publication code:    PC50
   Tip key:
   Date created:        O98/02/11
   Date last altered:   A98/02/11
   Owning B.U.:         USA

   Abstract:  CLIENTCARE HELP FILES MISSING IN NON-ENGLISH PRELOADS

 SYMPTOM:
 After starting the ClientCare/DMI browser and selecting
 "Help," the system displays error message "Aide de Windows"
 and indicates that file "fraLDXX.hlp" is missing.

 PROBLEM ISOLATION AIDS:
 This tip applies to IBM PC300GL systems, machine types
 6561/6591, preloaded with French, German, and Italian versions
 of Windows95.

 FIX:
 Translated versions of the help text are not available for
 this product. As a workaround, the user can elect to search
 for help files and select "enuLDXX.hlp" to display the English
 version of the help text.


 Windows and Windows95 are trademarks of Microsoft Corporation.

 SAS KEYWORDS:
    PSY2               PSY2ERR            PSY2MISC           PSVP
    PSVPERR            PSVPMISC           D/T6561            D/T6591
    6561               6591               83763              83763F_1
    83763F_2           UNCLASSIFIED